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Firstsource Solutions Reviews

Updated 28 Mar, 2025
Overall Rating
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3.6/5
based on 4.7k reviews

negative trend 3% below industry's average

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Rating distribution

Category Ratings

3.5

Company culture

3.5

Job security

3.5

Work-life balance

3.5

Skill development

3.4

Work satisfaction

3.3

Salary

3.1

Promotions

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

65% employees reported

Monday to Friday

Monday to Friday

53% employees reported

Flexible timing

Flexible timing

61% employees reported

No travel

No travel

64% employees reported

Gender based rating

3.7
female

Rated by Women

1.4k reviews

3.6
male

Rated by Men

3.1k reviews

Firstsource Solutions is rated 3.6 out of 5 stars on AmbitionBox, based on 4.7k company reviews.This rating reflects an average employee experience, indicating moderate satisfa ... Read more
Firstsource Solutions is rated 3.6 out of 5 stars on AmbitionBox, based on 4.7k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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4.7k reviews found

Sort by: Popular

Top Firstsource Solutions Interview Questions

Q1. Since you have been for long time market, What kind of Challenges market is ... read more
Q2. What is the lat skill which you learn? and when?

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Q3. What is the difference between Hmo ppo pos?
Q4. Difficulties faced and the solutions
Q5. Ex. Mortgage vs DEED of Trust

Latest Firstsource Solutions Employee Reviews

View all
Voice / Blended
5.0

  •  posted on 28 Mar 2025

Dislikes:
Nothing
Finance
3.0

  •  posted on 27 Mar 2025

Dislikes:
People and culture, especially TL
  • Skill development - Bad
  • +3 more
Non Voice
3.0

  •  posted on 27 Mar 2025

Dislikes:
Shift timings and transport
Legal Operations
1.0

  •  posted on 26 Mar 2025

Dislikes:
Everything
  • Salary - Bad
  • +6 more
Operations
5.0

  •  posted on 23 Mar 2025

Dislikes:
First source na
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People also ask about Firstsource Solutions

Is Firstsource Solutions a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 4.7k employee reviews, it's clear that most employees have an average experience working at Firstsource Solutions. Company culture holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about company culture and career growth on AmbitionBox.
How does Firstsource Solutions’s employee rating compare to the industry average?
Firstsource Solutions's employee rating of 3.6 out of 5 is below the industry average of 3.7 out of 5 for companies within the BPO sector. This rating suggests that Firstsource Solutions faces some challenges in employee satisfaction compared to its industry peers. It indicates that while Firstsource Solutions performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does Firstsource Solutions pay their employees well?
According to AmbitionBox reviews, Firstsource Solutions employees rate their salary and benefits at 3.3 out of 5, based on 4.7k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Firstsource Solutions salaries here and to read reviews specifically about salary and benefits at Firstsource Solutions, click here .
How is the work culture at Firstsource Solutions?
Work culture at Firstsource Solutions is rated 3.5 out of 5 by 4.7k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Firstsource Solutions, click here .
How is the job security at Firstsource Solutions?
Based on 4.7k reviews on AmbitionBox, Firstsource Solutions employees rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Firstsource Solutions. To read reviews about job security at Firstsource Solutions, click here .
Is work from home available at Firstsource Solutions?
According to AmbitionBox, 19% of Firstsource Solutions employees work from home permanently, 65% work from the office, and 16% follow a hybrid model, based on 537 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at Firstsource Solutions?
To get a job at Firstsource Solutions, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Firstsource Solutions interview questions and practice your responses to prepare thoroughly.

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