Firstsource Solutions Senior CSR Reviews

Likes

Nothing trainers are terrible not focusing on teaching they are just putting some new trainers who are not trained on anything

Dislikes

They are hiring disabled people who are fighting with other staff and first source is supporting these disabled people to misbehave

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary package is better when compared to other companies like Wipro, Cognizant, Sutherland BPO Companies

Dislikes

They'll treat you like labourers, no work life balance, they not at all value their employees and no leaves even after 6 months also the leave policy is there. I not at all prefer anyone to come this side. until and unless you are in a desperate need of money or job

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Dislikes

Didn't ever think about me. I have served 4 and half year in this company. I have just said bad words to transportation and they have terminated me. Transport comes late everyday and I have been silent always.

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

I wasn't fired. And I was given freedom to try to designing which helped to gain knowledge. But also faced difficulties by not have clear info of what the really want. Ceo has struggling to explain his work needs.

Dislikes

I was demanded to work for three brands but my salary wasn't increased. I used to work for 10 or even 10.30 pm. But still my work was not recognized. I was offered WFH but Ceo demanded to come and work in office. But they offer permission to shift the timing but I didn't want to take advantage of it . I use to work over time for them.

Work Details

Work policy: Week once

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Even higher education is not in this organisation they provide good employment and also recently sky process launched part time that was the best opportunity for students, preparing for govt jobs etc ,,this will help there a lot to financially support.

Dislikes

First source provides only one cab. Job security is poor Work culture, management behaviour, partiality etc., And the most important I am working comcast process the shift timings are very bad.

Likes

This is friendly nature company. We can do work freely no stress.

Dislikes

Transportation first source is giving only one way whichi bad. And food no free food and less salary.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

ON Time Salary

Dislikes

1.No work-life balance 2.No leaves allowed even if you have leave balance 3.Un-realistic metrics to achieve else Termination 4.No sick leave or emergency leave allowed , if you are about to die , you have to inform the team leader 3 hours prior 5.Company will not let you go but will not let you stay either 6. Un-professional and unhealthy , Toxic to core Team leaders 7. HR's will not arrange a skip meet but will arrange your termination discussion instantly 8. You will find TOP GRADE politicians here. 9. Rotational shift and week offs are unpredictable...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good Company. Specially for B.com graduates(Freshers).Saturday and Sunday fixed off.

Dislikes

No Increament in salary Night Shifts in certain process. No skill development. Sudden shift gets change

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.