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Firstsource Solutions

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3.7

based on 4.5k Reviews

Video summary

Filter reviews by

Firstsource Solutions Process Analyst Reviews

Updated 31 Jul, 2024

Overall Rating

4.3/5

based on 15 reviews

Rating distribution

8 (53.3%)

3 (20.0%)

2 (13.3%)

0 (0%)

2 (13.3%)

Category Ratings

4.4

Company culture

4.3

Work-life balance

4.3

Skill development

4.3

Work satisfaction

4.2

Salary

4.0

Promotions

3.6

Job security

What employees say about Firstsource Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Flexible timing

91% employees reported

No travel

78% employees reported

View more detailed insights

Gender based rating

4.5

Rated by Women

6 reviews

4.2

Rated by Men

9 reviews

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15 reviews found

Sort by: Popular

Process Analyst in Coimbatore (working remotely)

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Jul 2024

Likes

Good and well process knowledge

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything is good only not bad

Process Analyst in Chennai (working remotely)

Full Time

Finance Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 18 Dec 2023

Likes

I am very happy to work in this first source company. Priority was given to most new recruits. It was very emotional.

Skill development - Good
Job security - Good
Work-life balance - Good

Dislikes

There is no appreciation for any work done at work from home.They are increasing the target but not increasing the salary.There is not even a gift for the workers who are working from home for any festivals.

What people are saying about Firstsource Solutions

View All

a soft skills trainer

New Job (Things to take care of)

Hii Folks, I'm switching my company and it's my first switch. I'm switching to MNC (Firstsource). Can you tell me what things and details I should take care of or ask before joining the company? Your suggestions are highly appreciated and required buddies!

Got a question about Firstsource Solutions?

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Process Analyst in Bangalore / Bengaluru

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Jul 2023

Likes

Good working environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to sat

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Process Analyst in Chennai

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Jul 2023

Likes

I am really proud of that worked in first source.

Salary - Excellent
Skill development - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Once process was closed their not moving to other projects, job security it's a negative point of my knowledge.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Process Analyst in Chennai

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 14 Mar 2022

Likes

Good experience you can get this company

Salary - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Full of night shift s

Work Details

It was good to work in this company

Work days: Monday to Friday (Flexible Timings)

Process Analyst in Bangalore / Bengaluru

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 02 May 2022

Likes

Its a good company

Salary - Good
Skill development - Good
Company culture - Good
Work-life balance - Good

Dislikes

Job security - Poor

Process Analyst in Bangalore / Bengaluru

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Oct 2023

Likes

Good support

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Job security was good but still not enough

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

Process Analyst in Eco space , Marathahalli, Bangalore

Full Time

Post closing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Aug 2022

Likes

Best place to learn the work

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Do not move to another project if the project is done

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Process Analyst in Bangalore / Bengaluru

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 26 May 2022

Likes

Very pleased and excited to work in firstsource

Salary - Good
Skill development - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

TL are partial with agents and not giving opportunity to learn extra work what TL does

Work Details

My work life at firstsource is very enjoyable and learning lot

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Process Analyst in Any

Us Mortgage m Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 19 Sep 2022

Likes

Dangerous and Redeplotement issue

Company culture - Good

Dislikes

Yes

Salary - Bad
Job security - Bad
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, International Travel.

Process Analyst in Bangalore Rural

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 01 Jun 2022

Likes

Work environment

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Process Analyst in RMZ Ecospace business tech park Bangalore

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 12 Sep 2023

Likes

Company is good and management also supported

Salary - Good
Company culture - Good

Dislikes

Without inform they will do layoff anytime

Job security - Poor

Process Analyst (working remotely)

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 19 Feb 2023

Likes

Work from home

Skill development - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Job security

Job security - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Process Analyst in Bangalore Rural

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Apr 2021

Likes

Feeling good and very much impressed in company policies

Salary - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing is dislike about firstsource because everything is perfect

Work Details

It's awesome

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Nothing much as above selected

Process Analyst in Bangalore / Bengaluru

Us Mortgage Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 06 Dec 2021

Likes

Nice place to working here Ecospace

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

Some process will be more trocher

Work Details

Work days: Monday to Friday (Flexible Timings)

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Firstsource Solutions Process Analyst Reviews by Locations

Firstsource Solutions Process Analyst Bangalore / Bengaluru Reviews

Firstsource Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ...Read more