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Non Voice Department
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First Source is good company to work. The company policies of First Source is very beneficial to employees. There is a lot of chance to improve our career.
Work environment is good but the salary is not enough.
Good
Work timings:Â Flexible Timings
Work related travel:Â This job involves Travel Within City.
Full Time
Non Voice Department
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Learning skills, job safety
Salary, hike, promotion
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
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Full Time
Operations Department
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Full Time
Customer Success Department
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Work days:Â Monday to Saturday (Flexible Timings)
Full Time
Banking Operations Department
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Support from operation management
salary
Full Time
Operations Department
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Friendly working ambience with good leadership team who always stand by the employees and thanks to HR team for always being so supportive.
I do not have anything to talk about dislikes.
Full Time
Other Department
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Work from home
No đź‘Ž
Work days:Â Monday to Saturday (Strict Timings)
Work related travel: This job involves International Travel, Travel Within City.
Full Time
Health Informatics Department
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Nothing to say, only salary come on time
Politics every where all domain
Work timings:Â Strict Timings
Work related travel:Â This is a desk job.
Full Time
Operations Department
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Opportunity
Poor admin and HR services
Work days:Â Monday to Friday (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Full Time
Banking Operations Department
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Nothing
Almost everything but to name few is Transport, Cafeteria, Washroom hygiene, Management behaviour towards the employee (In specific to Hyderabad), Micromanagement
Work days:Â Monday to Friday (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Full Time
Administration Department
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Good infrastructure
Worst supervisors ever, you will find illiterate people here .only business minded people...
Work policy: 3 days/week from office
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Full Time
Operations Department
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Senior Leadership team is extremely supportive and the focus is to succed, learn and grow together.
Nothing as such
Work policy: Work from home during pandemic
Work days:Â Monday to Friday (Strict Timings)
Work related travel:Â This is a desk job.
Full Time
Voice / Blended Department
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Nothing to like about when supervisor is like this.
The asst manager behavior was not good. During covid I went to take vaccine and worked on my week off which was approved by TL. He shouted on the whole floor and said office work is first take vaccine after 1 year. That manager Ragvendra behavior was worst.
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This is a desk job.
Full Time
Non Voice Department
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Nothing to be happy about.
Poor internal management. Unfriendly HRs, especially "A. Singhania".....complete politics in the office. Real issues will be suppressed by AM or Manager, the mistake is proven to be the organisation's end. Proceed at your own risk. If you work well here, they will make you work more, and it would be your responsibility to take a note of how much you have worked other than your login hours. Completely irresponsible management. My phone was stolen in this office during the third month...everyone including HR and manager suppressed my voice with all the lies and no action has been taken further. Such a miserable place to work....Read More
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Full Time
Quality Assurance - Other Department
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Salary is good
People from operations especially trainers are not cooperating with QA and supporting all the users regardless of the incorrectly worked accounts. Also the company has terminated me in BGV and it was not my decision to quit the company. Also the company has terminated a lot of people like me even after insisting them not to do so.
Full Time
Back Office Department
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Just the recruitment Team is good helping the candidate to get hired.
After clearing 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Full Time
Finance Department
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work life balance, WFH
No job security, Pathetic management, Night shift
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Full Time
Customer Success Department
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Nothing
The HR of the company is too rude. They just terminated the person looking on the chats of 11months before which was not clear at all. One of the employee went to HR and said it's a password shared to other without any proof the agent was terminate. No value to the people who work effectively.
Full Time
Customer Success Department
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Nothing they treat us like we are nothing to them They don't value us Even HR is not Supportive We been pressurise to do Overtime
Everything Only Hiring Team is good other then that Didn't get any support from them as an employee
Work related travel:Â This job involves Travel Within City.
Full Time
Customer Success Department
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The company ensures comprehensive training for its agents, equipping them with the necessary skills and knowledge before they step into the process.
The company has several areas for improvement, such as addressing concerns about limited employee voice and the perception that HR holds an upper hand in decisions. Issues like unclear salary deductions and the lack of adequate support systems for employees create dissatisfaction. Additionally, upgrading the infrastructure could significantly enhance the overall work environment and employee experience....Read More
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Full Time
HR Operations Department
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I appreciate working at Firstsource Solutions for its collaborative work environment and employee-centric approach. The company fosters professional growth by providing ample learning opportunities, skill development programs, and a supportive team culture. Its focus on innovation and delivering value to clients inspires me to contribute effectively. Additionally, the management’s open communication and efforts to recognize and reward hard work make it a great place to work....Read More
While I appreciate the supportive work culture at Firstsource Solutions, I feel there is room for improvement in streamlining internal processes to enhance efficiency. Additionally, more opportunities for cross-departmental collaboration or upskilling initiatives could help employees broaden their skill sets and contribute more effectively to the organization.
Work days:Â Monday to Saturday (Strict Timings)
Work related travel:Â This is a desk job.
Full Time
Finance Department
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Nothing much
No proper work culture admin team doesn't have their responsibilities and wash basin sink will overflow everytime which feels very gross no hygiene at all
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
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