Firstsource Solutions is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction w
...
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Firstsource Solutions is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Hyderabad / Secunderabad
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
2.0
Job security
3.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 19 Nov 2024
Likes
Nothing is good about the company
Dislikes
Work environment and culture is mostly of domestic than MNC with not a good management environment. Washrooms are not hygenic and so with food. Management does not react to issues on time to fix any problems. It is not an employee centric environment.
Skill development - Poor
Job security - Poor
Work satisfaction - Poor
Company culture - Poor
Team Lead in
Bangalore / Bengaluru
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
5.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 19 Mar 2025
Likes
Salary and promotions
Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Dislikes
Behaviour of management and HR
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 17 Mar 2025
Likes
Team Members n Colleagues n Folks
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Understanding situations n emotions
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Chennai
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 26 Feb 2025
Likes
No comment
Salary - Good
Dislikes
No comment no comment
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Chennai
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
3.0
Skill development
5.0
Job security
1.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 19 Feb 2025
Likes
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary - Poor
Promotions - Bad
Overall Rating
Team Lead in
Chennai
Full Time
·
Production & Manufacturing Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 31 Jan 2025
Likes
Job security , job satisfaction, Good environment
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
No satisfaction what ever you do . disadvantage in management
Work Details
Work days: Rotational Shift
(Flexible Timings)
Team Lead in
Bangalore / Bengaluru (working remotely)
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
2.0
Skill development
2.0
Job security
3.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 27 Jan 2025
Likes
Na na na na na
Salary - Good
Dislikes
Na na na na
Skill development - Poor
Job security - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
2.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 13 Jan 2025
Likes
Very good
Work-life balance - Good
Dislikes
Job secure is not good layoff will be going on
Job security - Poor
Work Details
Work policy:
Monday to friday
Work days: Monday to Friday
(Flexible Timings)
Senior Consultant in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
5.0
Job security
1.0
Promotions
5.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 10 Jan 2025
Likes
Good Learning Opportunities
Job security - Excellent
Work satisfaction - Excellent
Dislikes
No growth for genuine and hardworking employee
Promotions - Bad
Company culture - Bad
Team Lead in
Chennai
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 06 Jan 2025
Likes
Good experience
Good place to work for freshers
Dislikes
Low salary
No cab facility
Work Details
Work policy:
Some projects in wfh some in wfo
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Other Firstsource Solutions Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Business Analyst in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
1.0
Skill development
5.0
Job security
1.0
Promotions
3.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 23 Mar 2025
Likes
Team environment
Job security - Excellent
Dislikes
They speak Tamil language in all calls except with client.
Including Vice president/ Director communicates in Tamil and suggested to learn Tamil. This Feedback is for Healthcare payer domain in FSL.
Salary - Poor
Skill development - Bad
Promotions - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Customer Service Associate in
Mumbai
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 22 Mar 2025
Likes
Nothing trainers are terrible not focusing on teaching they are just putting some new trainers who are not trained on anything
Dislikes
They are hiring disabled people who are fighting with other staff and first source is supporting these disabled people to misbehave
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 21 Mar 2025
Likes
Salary package is better when compared to other companies like Wipro, Cognizant, Sutherland BPO Companies
Salary - Good
Dislikes
They'll treat you like labourers, no work life balance, they not at all value their employees and no leaves even after 6 months also the leave policy is there.
I not at all prefer anyone to come this side. until and unless you are in a desperate need of money or job
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Senior Customer Service Associate in
Mumbai
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 19 Mar 2025
Likes
Job security - Excellent
Work satisfaction - Good
Work-life balance - Good
Dislikes
Didn't ever think about me. I have served 4 and half year in this company. I have just said bad words to transportation and they have terminated me. Transport comes late everyday and I have been silent always.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Brand Designer in
Chennai
Full Time
·
Advertising & Creative Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
5.0
Job security
2.0
Promotions
5.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 18 Mar 2025
Likes
I wasn't fired. And I was given freedom to try to designing which helped to gain knowledge. But also faced difficulties by not have clear info of what the really want. Ceo has struggling to explain his work needs.
Job security - Excellent
Work satisfaction - Excellent
Dislikes
I was demanded to work for three brands but my salary wasn't increased. I used to work for 10 or even 10.30 pm. But still my work was not recognized. I was offered WFH but Ceo demanded to come and work in office. But they offer permission to shift the timing but I didn't want to take advantage of it . I use to work over time for them.
Salary - Poor
Promotions - Poor
Company culture - Poor
Work Details
Work policy:
Week once
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
3.0
Skill development
2.0
Job security
4.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 13 Mar 2025
Likes
Even higher education is not in this organisation they provide good employment and also recently sky process launched part time that was the best opportunity for students, preparing for govt jobs etc ,,this will help there a lot to financially support.
Salary - Good
Promotions - Good
Dislikes
First source provides only one cab.
Job security is poor
Work culture, management behaviour, partiality etc.,
And the most important I am working comcast process the shift timings are very bad.
Job security - Poor
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Health Informatics Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
4.0
Skill development
2.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 04 Mar 2025
Likes
This is friendly nature company. We can do work freely no stress.
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Transportation first source is giving only one way whichi bad. And food no free food and less salary.
Salary - Poor
Job security - Poor
Promotions - Poor
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Sales Associate in
Bangalore / Bengaluru
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 27 Feb 2025
Likes
ON Time Salary
Dislikes
1.No work-life balance
2.No leaves allowed even if you have leave balance
3.Un-realistic metrics to achieve else Termination
4.No sick leave or emergency leave allowed , if you are about to die , you have to inform the team leader 3 hours prior
5.Company will not let you go but will not let you stay either
6. Un-professional and unhealthy , Toxic to core Team leaders
7. HR's will not arrange a skip meet but will arrange your termination discussion instantly
8. You will find TOP GRADE politicians here.
9. Rotational shift and week offs are unpredictable...Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Associate in
Mumbai
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Salary
2.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 25 Feb 2025
Likes
Good Company. Specially for B.com graduates(Freshers).Saturday and Sunday fixed off.
Job security - Good
Company culture - Good
Work-life balance - Good
Dislikes
No Increament in salary
Night Shifts in certain process. No skill development. Sudden shift gets change
Salary - Bad
Skill development - Poor
Promotions - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Support Associate in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 24 Feb 2025
Likes
The only thing good thing about the job is the location.
Dislikes
No worklife balance,
Shift keeps changing frequently affecting your health,
team leaders borrowing money from the whole team and not returning the same,
Partiality to the select few who are ready to hold the bucket for team leader.
People also ask about Firstsource Solutions's HR Recruitment Analysts
How is Firstsource Solutions to work for?
Firstsource Solutions is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Firstsource Solutions is known for Skill development which is rated at the top and given a rating of 5.0. However, Work-life balance is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Firstsource Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Firstsource Solutions?
According to AmbitionBox ratings, Firstsource Solutions employees rate its salary and benefits as 4.0 out of 5. You can know more about Firstsource Solutions Salaries at AmbitionBox
How is the work culture at Firstsource Solutions?
Work culture is rated 4.0 at Firstsource Solutions by 1 employees. While job security is rated 4.0 and work-life balance is rated 3.0 at Firstsource Solutions. Read detailed reviews by employees of Firstsource Solutions on AmbitionBox.