Firstsource Solutions Csa Lead Reviews

Likes

Nothing like it.

Dislikes

There was a lot of politics in that company, only the sycophants and special ones of the manager and team leader got the opportunities, rest all just did work like donkeys, that is why I left that place.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing to like about when supervisor is like this.

Dislikes

The asst manager behavior was not good. During covid I went to take vaccine and worked on my week off which was approved by TL. He shouted on the whole floor and said office work is first take vaccine after 1 year. That manager Ragvendra behavior was worst.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to be happy about.

Dislikes

Poor internal management. Unfriendly HRs, especially "A. Singhania".....complete politics in the office. Real issues will be suppressed by AM or Manager, the mistake is proven to be the organisation's end. Proceed at your own risk. If you work well here, they will make you work more, and it would be your responsibility to take a note of how much you have worked other than your login hours. Completely irresponsible management. My phone was stolen in this office during the third month...everyone including HR and manager suppressed my voice with all the lies and no action has been taken further. Such a miserable place to work....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary is good

Dislikes

People from operations especially trainers are not cooperating with QA and supporting all the users regardless of the incorrectly worked accounts. Also the company has terminated me in BGV and it was not my decision to quit the company. Also the company has terminated a lot of people like me even after insisting them not to do so.

Likes

Just the recruitment Team is good helping the candidate to get hired.

Dislikes

After clearing 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

The HR of the company is too rude. They just terminated the person looking on the chats of 11months before which was not clear at all. One of the employee went to HR and said it's a password shared to other without any proof the agent was terminate. No value to the people who work effectively.

Likes

Nothing much

Dislikes

No proper work culture admin team doesn't have their responsibilities and wash basin sink will overflow everytime which feels very gross no hygiene at all

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Till now i didn't got my last month salary and the farewell team is worst even there is nothing to pay after 90 days they will ask the money around 10k to get the experience letter

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing trainers are terrible not focusing on teaching they are just putting some new trainers who are not trained on anything

Dislikes

They are hiring disabled people who are fighting with other staff and first source is supporting these disabled people to misbehave

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary package is better when compared to other companies like Wipro, Cognizant, Sutherland BPO Companies

Dislikes

They'll treat you like labourers, no work life balance, they not at all value their employees and no leaves even after 6 months also the leave policy is there. I not at all prefer anyone to come this side. until and unless you are in a desperate need of money or job

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Dislikes

Didn't ever think about me. I have served 4 and half year in this company. I have just said bad words to transportation and they have terminated me. Transport comes late everyday and I have been silent always.

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

I wasn't fired. And I was given freedom to try to designing which helped to gain knowledge. But also faced difficulties by not have clear info of what the really want. Ceo has struggling to explain his work needs.

Dislikes

I was demanded to work for three brands but my salary wasn't increased. I used to work for 10 or even 10.30 pm. But still my work was not recognized. I was offered WFH but Ceo demanded to come and work in office. But they offer permission to shift the timing but I didn't want to take advantage of it . I use to work over time for them.

Work Details

Work policy: Week once

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Even higher education is not in this organisation they provide good employment and also recently sky process launched part time that was the best opportunity for students, preparing for govt jobs etc ,,this will help there a lot to financially support.

Dislikes

First source provides only one cab. Job security is poor Work culture, management behaviour, partiality etc., And the most important I am working comcast process the shift timings are very bad.

Likes

ON Time Salary

Dislikes

1.No work-life balance 2.No leaves allowed even if you have leave balance 3.Un-realistic metrics to achieve else Termination 4.No sick leave or emergency leave allowed , if you are about to die , you have to inform the team leader 3 hours prior 5.Company will not let you go but will not let you stay either 6. Un-professional and unhealthy , Toxic to core Team leaders 7. HR's will not arrange a skip meet but will arrange your termination discussion instantly 8. You will find TOP GRADE politicians here. 9. Rotational shift and week offs are unpredictable...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good Company. Specially for B.com graduates(Freshers).Saturday and Sunday fixed off.

Dislikes

No Increament in salary Night Shifts in certain process. No skill development. Sudden shift gets change

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The only thing good thing about the job is the location.

Dislikes

No worklife balance, Shift keeps changing frequently affecting your health, team leaders borrowing money from the whole team and not returning the same, Partiality to the select few who are ready to hold the bucket for team leader.