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Engaged Employer

EXL Service

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3.7

based on 7.1k Reviews

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EXL Service Analyst Reviews

Updated 7 Feb, 2025

Overall Rating

3.9/5

based on 72 reviews

Rating distribution

29 (40.3%)

19 (26.4%)

14 (19.4%)

5 (6.9%)

Category Ratings

3.9

Company culture

3.9

Job security

3.9

Work-life balance

3.8

Skill development

3.7

Work satisfaction

3.5

Salary

3.5

Promotions

What employees say about EXL Service?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

76% employees reported

Flexible timing

61% employees reported

No travel

79% employees reported

View more detailed insights

Gender based rating

4.1

Rated by Women

14 reviews

3.9

Rated by Men

45 reviews

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Top Mentions in EXL Service Analyst Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

72 reviews found

Sort by: Popular

Analyst in New Delhi

Full Time

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Oct 2024

Likes

They provide cab to even for far location.

Dislikes

Management is Inhuman

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Analyst in Gurgaon / Gurugram

Full Time

Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 07 Feb 2025

Likes

There is no proper trainer is there

Dislikes

I struggle a lot getting the knowledge transfer or training from associates

Salary - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work policy: Weekly I am getting 2 Days work from home

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

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Analyst in Bangalore / Bengaluru

Full Time

Finance Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Dec 2024

Likes

Friendly environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

if employee completes 5years of experience pls recognise and give them some memorable shield so that it will motivate employee

Analyst in Noida

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Nov 2024

Likes

No work pressure

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Leave not approved

Analyst in Noida

Full Time

Business Intelligence & Analytics Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Jul 2024

Likes

Very good always stay wow

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

None as such yeah

Work Details

Work policy: 2 days/week from office

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Analyst in Bangalore / Bengaluru

Full Time

Finance Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 27 Feb 2024

Likes

Good but little hectic

Dislikes

Not good But can't do anything

Salary - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Analyst in Noida

Full Time

Business Intelligence & Analytics Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Dec 2023

Likes

good environment for work in with great team

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary is little bit low

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Analyst in Noida

Full Time

Health Informatics Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 13 Sep 2023

Likes

Only job security

Job security - Good

Dislikes

If you are interested in office politics, you're welcome

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Analyst in Gurgaon / Gurugram

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Aug 2023

Likes

Work culture is nice

Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary growth and promotions are slow

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Analyst in New Delhi

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 06 Nov 2023

Likes

Wfh sometimes

Dislikes

Pressure of work is very high

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Analyst in Gurgaon / Gurugram

Full Time

Business Intelligence & Analytics Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 23 Aug 2023

Likes

Job security. Job security. Job security. Job security. Job security.

Dislikes

Work pressure. Work pressure. Work pressure. Work pressure. Work pressure.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Analyst in Noida

Full Time

Development Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 09 Feb 2022

Likes

Exl is good for fresher in terms of growth,learning .No much work pressure . Company policies are good ,appraisals are fair and they give average hike but it's depend on your process and managers .

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

There is no proper management very casual behaviour of hr and managers .

Work Details

I struggled a bit in the begining but i got a chance to work in development team .

Work days: Monday to Friday (Flexible Timings)

Analyst in Gurgaon / Gurugram

Full Time

Administration Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Apr 2022

Likes

Nothing is good.

Dislikes

Slacker is getting promoted and hardworking people are getting left out. Management and HR never check well being of the employee. The appraisal was pretty bad and the only time management has time to listen was when the employee got ready to walk out.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Analyst in Bangalore / Bengaluru

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Aug 2022

Likes

I like work culture

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I strongly disagree with exl company because They not provide security for the Job..

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Analyst in Gurgaon / Gurugram

Full Time

Investment Banking, Private Equity & VC Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Jun 2022

Likes

Good working culture Supportive management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NA NA

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Analyst in Gurgaon / Gurugram

Full Time

Business Intelligence & Analytics Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 11 May 2022

Likes

Good exposure to analytics

Skill development - Good
Job security - Excellent
Work-life balance - Good

Dislikes

Salary is low if not from IIT

Salary - Bad
Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Analyst (working remotely)

Part Time

Business Intelligence & Analytics Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Jan 2025

Likes

All good all good all good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

All bad, all bad all bad

Analyst (working remotely)

Full Time

Business Intelligence & Analytics Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Oct 2024

Likes

Environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No I am happy to work

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Analyst in Gurgaon / Gurugram

Part Time

Other Hospital Staff Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 May 2024

Likes

amazinf place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Analyst in Noida

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 May 2022

Likes

Great company for long term

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work timings: Flexible Timings

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AmbitionBox has 72 EXL Service reviews submitted by EXL Service employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if EXL Service is the right company for you. 76% of employees report...Read more