Concentrix Corporation Customer Service Associate Reviews
based on 497 reviews
Updated 19 Jan, 2025
Overall Rating
3.9/5
How AmbitionBox ratings work?
Category Ratings
4.1
Job security
3.8
Company culture
3.6
Work-life balance
3.6
Skill development
3.5
Work satisfaction
3.4
Salary
3.0
Promotions
Concentrix Corporation is rated
3.9 out of 5 stars on
AmbitionBox, based on 497 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Concentrix Corporation is rated
3.9 out of 5 stars on
AmbitionBox, based on 497 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Concentrix Corporation Customer Service Associate Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
497 reviews found
Sort by:
Popular
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
2.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 09 Jan 2025
Likes
They don't throw you out the way other companies are quick to do .
Job security - Good
Dislikes
Long , struggling working hours, stupid meetings. You will struggle to complete sleep life becomes about completing shifts only. Low level crowd mostly terribly abusive and profanity used in company in entire hirereachy. Salary never reaches the promised amount.
Skill development - Poor
Promotions - Poor
Company culture - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 11 Nov 2024
Likes
Amazing culture. Team engagement and support. Professionalism is followed but also diplomatic with personal aspects with the employees. CNX has been memorable and will always be one of the best places I've ever worked.
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Nothing significant enough to report a negative. Almost everything is better with CNX
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
As the brand is very much appreciated but the work culture is a shit in my site. The management is not listening the employees problem . They always create a mental pressure along with mental harrshment.
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Top Concentrix Corporation Customer Service Associate Interview Questions
I would not suggest working there, the hiring process is liking you are getting into big mnc but the salary they will offer is worse than grade 4 job, work culture is toxic and managers there doesn’t care about the employees at all
Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Customer Service Associate in
New Delhi
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 17 Jan 2025
Likes
Awesome environment and facilities like unexpected.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
NA
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 15 Jan 2025
Likes
Only the salary
Salary - Good
Dislikes
There staff is not good.
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
1.0
Promotions
3.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 10 Jan 2025
Likes
The energy of the people working, friendly staff, good management.
Skill development - Good
Job security - Excellent
Work-life balance - Excellent
Dislikes
No appraisals , zero career upgrades, unable to push my skills because of no promotion
Promotions - Bad
You are reading trusted reviews. Keep reading to find out more about
Concentrix Corporation.
Customer Service Associate in
Pune
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 08 Jan 2025
Likes
Good HR
Salary - Good
Job security - Good
Dislikes
Very toxic environment. Have to give extra 2 hrs for company'
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Friday
Work related travel: This job involves
Travel Within City.
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
4.0
Skill development
5.0
Job security
1.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 20 Dec 2024
Likes
People are understanding and employees centric company.
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Dislikes
Office politics, salary, appraisal
Salary - Poor
Promotions - Bad
Customer Service Associate in
Kolkata
Full Time
·
Administration & Staff Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 07 Nov 2024
Likes
Good work culture
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Promotion is slow
Customer Service Associate in
New Delhi
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
5.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 07 Nov 2024
Likes
Good
Salary - Good
Job security - Excellent
Work-life balance - Good
Dislikes
I dislike it due to grevyard shifts
Customer Service Associate in
Mumbai
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 19 Oct 2024
Likes
Salary cycle
Salary - Good
Dislikes
Job security not there
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Customer Service Associate in
New Delhi (working remotely)
Full Time
·
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 12 Oct 2024
Likes
Worst company
Dislikes
Management is worst as they sad available always for you but always lie future growth is worst
Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 04 Oct 2024
Likes
Environment and people
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Two way cabs were not provided
Work Details
Work policy:
Only during an emergency
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Pune
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 04 Oct 2024
Likes
One of the best company I have worked with
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Value for employees respect for employees and timely payments
Customer Service Associate in
Kolkata
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 28 Sep 2024
Likes
Concentrix is my first company in this sector. I really love the workplace and the people around me. I learn a lot from every senior in my field. I love to doing job in this company.
Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Nothing much
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
3.0
Skill development
5.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 21 Sep 2024
Likes
good infrastructure,
Job security - Excellent
Dislikes
upper management not good.
Promotions - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Bhubaneswar
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
3.0
Work satisfaction
3.0
Company culture
1.0
Work-life balance
posted on 31 Aug 2024
Likes
Work culture
Dislikes
Salary is very low
Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 28 Aug 2024
Likes
Their Culture are very supportive.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing is there to dislike.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Pune
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
3.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 28 Aug 2024
Likes
Company culture, management, salary and workplace.
People also ask about Concentrix Corporation's Customer Service Associates
How is Concentrix Corporation to work for?
Concentrix Corporation is rated 3.9 out of 5, based on 497 reviews by employees on AmbitionBox.
Concentrix Corporation is known for Job security which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Concentrix Corporation read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Concentrix Corporation?
According to AmbitionBox ratings, Concentrix Corporation employees rate its salary and benefits as 3.4 out of 5. You can know more about Concentrix Corporation Salaries at AmbitionBox
How is the work culture at Concentrix Corporation?
Work culture is rated 3.8 at Concentrix Corporation by 497 employees. While job security is rated 4.1 and work-life balance is rated 3.6 at Concentrix Corporation. Read detailed reviews by employees of Concentrix Corporation on AmbitionBox.
Is work from home available in Concentrix Corporation?
According to AmbitionBox, 4% Concentrix Corporation employees work from home permanently (based on 24 AmbitionBox reviews in last 6 months).
Tell us how to improve this page.
Concentrix Corporation Customer Service Associate Reviews by Locations