Concentrix Corporation Customer Support Executive Reviews

Likes

The company adopts latest technology and constantly stay updated. The teammates are good and supportive here. I love the fact that company has a global client base, especially to US and have seen my colleagues get to travel abroad. Another pros is that my colleagues come from various cultural background and we work happily here. I also like the company rehire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14 - 18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value a individual unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid year appraisals. Also, there is no on job training for freshers, hence senior folks like me have to guide them step by step, which is a pain sometimes....Read More

Work Details

On the basis of my personal research, i keep on working hoping that I will get recognized for all effort. All the travel involved get's a little hectic sometimes but it's okay. As long as I get to work closely with the client, it will be a great learning

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I was very comfortable in part time work and they were paying pretty gd so only this I liked

Dislikes

I hate insecurity of jobs here, they can kick you very conveniently as we their requirements

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

It's work culture are pretty good than other.

Dislikes

They don't have any solution and tool for the process we work, customer keep asking but we are not able to provide them resolution sinc they ultimately don't have any solutios. Employee jobs are not secure they keep firing even on a minor mistake.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Concentrix is the best company for a fresher. If you want to kick start your carrier this is the best company. They will support you with the best

Dislikes

There hierarchy system is very bad I have seen people working from 8 years and still on the same position in the company.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great place to work and the main thing is work environment is Awesome!

Dislikes

Can not give much time for yourself The timings for waiting cab after shift ends But overall experience good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

location

Dislikes

I have worked in cnx for 9.5 months. Company did not revoke my resignation because I raised voice against salary, smoking zone inside premises, complex company policy (unclear) and many more. Moreover my notice period was only for 15 days but I mailed for revoked 9 earlier to my resignation.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Concentrix was the first company I worked for. I appreciated their hiring process, although I wasn't certain I would be selected during the interview. In previous interviews, I had been honest and spoken the same words but was rejected. I appreciated that Concentrix was authentic. The work culture was also good, I enjoyed working in Concentrix.

Dislikes

"I have no negative comments about Concentrix."

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I liked the facilities that they are providing to their employee.

Dislikes

I am not dissatisfied with the Concentrix but the management system should be more correct so that all the work can be done quickly. Like - IGP and promotions and appraisals etc.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.