Concentrix Corporation Customer Service Representative Reviews
based on 396 reviews
Updated 2 Jan, 2025
Overall Rating
3.9/5
How AmbitionBox ratings work?
Category Ratings
4.2
Job Security
3.8
Company culture
3.6
Work-Life balance
3.6
Skill development
3.5
Work Satisfaction
3.3
Salary & Benefits
3.0
Promotions/Appraisal
Concentrix Corporation is rated
3.9 out of 5 stars on
AmbitionBox, based on 396 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Concentrix Corporation is rated
3.9 out of 5 stars on
AmbitionBox, based on 396 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Concentrix Corporation Customer Service Representative Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
396 reviews found
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Popular
Customer Service Representative in
Visakhapatnam
Outbound Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Jul 2022
Likes
Work environment, infrastructure & work culture
Everything I like
Dislikes
No dislikes
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Cyber city gurgaon
Health Insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Jan 2022
Likes
The Company follows 9 statements every minute. Work culture excellent, management is best.
Dislikes
No point disliked in Concentrix daksh
Work Details
A very suitable environment for all
Work days: Monday to Friday
Work related travel: This job involves
Travel Within City.
What people are saying about Concentrix Corporation
Good environment,no work stress nd great team work.
Dislikes
coming to the salary part little less...they should change the salary structure for evry 1 year for the experienced candidates
Work Details
One of the best place to work nd very good facilities they provide nd mostly no stress or pressure in work really itz my most favourite place to work...where ever I go always concentrix is my best work place nd I worked here for 2 years.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Bangalore Rural
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Apr 2022
Likes
Good work environment and culture. Teammates are supportive and the management is transparent.
Dislikes
No ntng
Work Details
The job is quite interesting! I struggled a bit in the beginning as there was no formal training session.
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Bangalore / Bengaluru
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 05 Jun 2021
Likes
Good work life balance
Dislikes
Nothing as such
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Bangalore / Bengaluru
Customer service representative Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Dec 2019
Likes
All rounder nice growth with overall experience gained lot of knowledge work security employee engagement growth who wanna start their carrier it's good it's improves ur communication and and a work environment will mke u ready for future ..
Dislikes
Transportation for boys is not free it's very expensive every company should HV equality between boys and girls ..so I see in future cnx improves with transportation and food is very bad with quality in cafeteria I perfer that especially in Bangalore expensive items are there but quality is not upto mark so need to see all these stuffs ...
Work Details
Good
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
You are reading trusted reviews. Keep reading to find out more about
Concentrix Corporation.
Customer Service Representative in
Bangalore / Bengaluru
Customer Service Representative in
Bangalore Rural
Customer Care Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Apr 2021
Likes
Everything was good
Customer Service Representative in
Ranchi
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 01 Nov 2020
Likes
Concentrix didn't deducted any salary also encouraging for work from home giving allowance and good incentive
Customer Service Representative in
Bangalore Rural
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Apr 2021
Likes
I like working area and my managers supports.
Dislikes
Employer safty
Work Details
My fully enjoid my friends and colics
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Visakhapatnam
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 06 Sep 2021
Likes
For girls it's a very securable place. There would be no fear of job lose. Management is too Gud for the process I have worked for. Work culture is also Gud. Nothing to say much to be frank just okey as fresher.
Dislikes
No skill development, I have seen no kind of promotions or career growth. If u want to start U'r professional career as fresher it may be a Gud choice, when u left with no other option. U would find U'r self with no improvement in U'r profile. I am Only taking about vizag site.
Work Details
I wasn't able to find my personal life.....
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
Visakhapatnam
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Jun 2022
Likes
Overall very good work place
Dislikes
Pay is little bit less
Work Details
Excellent
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Cyber city gurgaon
Helth insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 14 Jan 2022
Likes
Senior employees help always
Dislikes
Night shift
Work Details
Very good life in concentrix
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Representative in
Visakhapatnam
Business Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 May 2021
Likes
Excellent
Dislikes
Excellent
Customer Service Representative in
Cyber City gurgaon
Healthcare Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Jan 2022
Likes
Job security, excellent work culture, learning new think. Company follow policy statement
Dislikes
No any disliked point
Work Details
Very good work-life in Concentrix
Work days: Monday to Friday
(Flexible Timings)
Customer Service Representative in
Kolkata
Customer support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Mar 2021
Likes
Nothing
Dislikes
Everything
Work Details
Worst
Work timings: Strict Timings
Customer Service Representative in
Chandigarh
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 29 Oct 2019
Likes
Pay on time
Dislikes
Long working hours
Work Details
Work timings: Strict Timings
Customer Service Representative in
Chandigarh
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2019
Likes
I worked in concentrix for 1 year and 1 month and the overall experience was too gud. The teammates were very co-operative and the Managers were too gud and very hepful. There were training sessions after each month regarding the growth of employee within the organisation. The internal exposure and environment is quite awesome. The work pressure varies depends upon your skills and your daily target.The salary gets exactly credited on the last day of each month, you don't have to wait for your salary for the full day....Read More
Dislikes
na
Work Details
na
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Representative in
Vizag , srk building
People also ask about Concentrix Corporation's Customer Service Representatives
Is Concentrix Corporation a good place to work for Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 396 employee reviews, it's clear that most customer service representatives have an average experience working at Concentrix Corporation. Job Security holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation pay their Customer Service Representatives well?
According to AmbitionBox reviews, Concentrix Corporation customer service representatives rate their salary and benefits at 3.3 out of 5, based on 396 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation's customer service representatives salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation for customer service representatives, click here.
How is the work culture at Concentrix Corporation for Customer Service Representatives?
Work culture at Concentrix Corporation for customer service representatives is rated 3.8 out of 5 by 396 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Concentrix Corporation for customer service representatives, click here.
How is the job security at Concentrix Corporation for Customer Service Representatives?
Based on 396 reviews on AmbitionBox, Concentrix Corporation's customer service representatives rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation for customer service representatives, click here.
Is work from home available to Customer Service Representatives at Concentrix Corporation?
According to AmbitionBox, 3% of Concentrix Corporation's customer service representatives work from home permanently, 88% work from the office, and 9% follow a hybrid model, based on 33 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Concentrix Corporation for customer service representatives, click here.
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