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Engaged Employer

Cognizant

Compare

3.8

based on 47k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated IT/ITES Company - 2024

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Cognizant Technical Support Engineer Reviews

based on 31 reviews

Updated 16 Dec, 2024

Overall Rating

3.7/5

How AmbitionBox ratings work?

Category Ratings

3.7

Company culture

3.6

Skill development

3.5

Work-Life balance

3.4

Job Security

3.4

Salary & Benefits

3.3

Work Satisfaction

3.1

Promotions/Appraisal

Top Mentions in Cognizant Technical Support Engineer Reviews

31 reviews found

Sort by: Popular

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 16 Dec 2024

Likes

No, all good

Dislikes

Salary increment procedure

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Noida

Full Time

Sound / Light / Technical Support Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 18 Apr 2024

Likes

Company is good but management really not good

Dislikes

Management is not good,

What people are saying about Cognizant

View All

harddrake

works at

Cognizant

Need suggestion on offer

I got offers from Accenture and UST Global as java developer. I am having 5.4 years of experience. Which is better to join. Compensation Accenture : X LPA fixed UST : X+1.5L fixed

Got a question about Cognizant?

Ask anonymously on communities.

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Technical Support Engineer in Chennai

Full Time

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 07 Aug 2023

Likes

It's a good company for any one who wanna to start career in big MNC. In cognizant it's a good environment and everyone are helpful whenever you need.

Dislikes

Nothing to dislike to this company because my one of the good thought in our company to placed

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Technical Support Engineer in Gurgaon / Gurugram

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 03 Apr 2023

Likes

Nice place to work for freshers.

Dislikes

Not getting good appraisal

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Kolkata

Full Time

Service Delivery Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 23 Jan 2024

Likes

Recommended not join this company.

Dislikes

Job security

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Noida

Full Time

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 13 Mar 2023

Likes

This is a good apportunity for freshers

Dislikes

Nothing there is no work pressure

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 11 Jan 2022

Likes

Cool and enjoyable

Dislikes

No dislike very happy

Work Details

Awesome

Work days: Monday to Friday (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about Cognizant.

Technical Support Engineer in Chennai

Full Time

Technical Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 16 Jan 2021

Likes

Project profile and career opportunities are less and have wait for long time.

Dislikes

Not that great until or unless you get good project to work.

Work Details

Okay

Work timings: Strict Timings

Work related travel: This is a desk job.

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Technical Support Engineer in Kulithalai

Full Time

Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 03 Oct 2024

Likes

Nothing

Dislikes

Everything like client criticism, toxic management, bad code of ethics,office politics

Technical Support Engineer in Bangalore / Bengaluru

Contractual

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 02 Oct 2023

Likes

This is a good platform to gain the knowledge.

Dislikes

In this company so many managers or employes will hire only relatives persons only. I don't like this I nd off hiring 😞 they are shows like nepotism.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support Engineer in Manyata techpark .near herbal.

Full Time

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 06 Apr 2023

Likes

It's a good company ..

Dislikes

Night shifts

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Technical Support Engineer in Bangalore / Bengaluru

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 27 Apr 2022

Likes

No much work pressure, most of the managers are very kind and helpful. Leave policies are good as well

Dislikes

Growth can sometimes be slow. There needs to be better communication and raport between management and employees

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Pune

IT Infrastructure Services Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 28 Jan 2022

Likes

Good work environment and supportive team.

Dislikes

Continuous oncall support. If team size is less. After 24 months completion the members get bored of existing project or work. If there is any process initiated by system wheter to continue same project for N no of months or to get new other project to explore more in other project. It will be good to the employee.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support Engineer in Chennai

IT Infrastructure Services Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 04 Jun 2022

Likes

good work life balance

Dislikes

hikes is less

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Chennai

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 30 Mar 2022

Likes

Good company for freshers

Work Details

Work days: Monday to Friday (Flexible Timings)

Technical Support Engineer (working remotely)

Full Time

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 03 Nov 2022

Likes

Company's Culture

Dislikes

Salary hikes and promotions are very less

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Bangalore / Bengaluru

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 09 Apr 2021

Likes

Work style and compensation policies

Dislikes

delay in date of joining for freshers

Work Details

Excellent, learnt a lot

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support Engineer in Hyderabad / Secunderabad

EEE Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 14 Jun 2022

Likes

Good company

Dislikes

No dislikes in this company

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer

Full Time

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 13 Oct 2019

Likes

It was great experience to work at congnizant.the enviorment is simply great.

Technical Support Engineer in Coimbatore

IT Network Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 27 Sep 2020

Likes

Nothing Likely, a few Points No Dress Code. Transport.

Dislikes

Work Culture

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Cognizant Technical Support Engineer Reviews by Locations

Cognizant Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 31 Cognizant reviews submitted by Cognizant employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cognizant is the right company for you. 61% of employees reported the...Read more

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Cognizant Technical Support Engineer Reviews

Gender Based Ratings for Cognizant Technical Support Engineer

based on 29 reviews

Rated 5.0 for Job Security and 4.9 for Work-Life Balance

Rated 3.6 for Company Culture and 3.6 for Skill Development

Working Days for Cognizant Technical Support Engineer

based on 31 reviews

Monday to Friday

61%

Rotational Shift

35%

Monday to Saturday

Work Timings for Cognizant Technical Support Engineer

based on 31 reviews

Flexible timing

Strict (9am - 6pm)

Strict (5.30pm - 2.30am)

63%

11%

21% employees reported other strict timings

Shift Timings for Cognizant Technical Support Engineer

based on 31 reviews

Day shift

Night shift

57%

43%

Business Travel for Cognizant Technical Support Engineer

based on 31 reviews

No travel

47%

Within city

38%

Within country

10%

International travel

Cognizant Technical Support Engineer Salary

based on 332 salaries

₹1.5 L/yr - ₹8.6 L/yr

At par with the average Technical Support Engineer Salary in India

View more details

Employee Benefits for Cognizant Technical Support Engineer

Office cab/shuttle

2 total responses

Health insurance

1 total response

Office gym

1 total response

Job/Soft skill training

2 total responses

+1 more benefit

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3.7

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3.7

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3.9

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