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Cogent E Services

Compare

based on 2.7k Reviews

Filter reviews by

Cogent E Services Quality Analyst Reviews

based on 92 reviews

Updated 22 Nov, 2024

Overall Rating

3.1/5

How AmbitionBox ratings work?

Category Ratings

3.2

Job Security

3.2

Promotions/Appraisal

3.0

Skill development

2.9

Work-Life balance

2.9

Work Satisfaction

2.7

Company culture

2.5

Salary & Benefits

Top Mentions in Cogent E Services Quality Analyst Reviews

92 reviews found

Sort by: Popular

Quality Analyst in Mangaluru

Business Process Quality Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 22 Feb 2022

Likes

Good for learners....Difficult to build a career...Expecting more professional behavior from the employees....Salary part is the worst thing ..which made me to quit.....Best wishes ...

Dislikes

Supporting staff ( Team Leader, Quality analyst, Trainer) need to be paid more than the Customer Care Executives ...HR need to be quick to resolve the issues...Management always failed to resolve the issues...Avoid politics...promote the dedicated employees....Salary part need to be revised....Just worked to get the experience only....no financial growth...

Work Details

Not good..not bad.. A mixed feeling...

Work days: Rotational Shift (Flexible Timings)

Quality Analyst in Thane

Full Time

·

Quality Analyst Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 04 Jul 2024

Likes

I joined this Org as Quality Analyst. But here Trainer , QA , Team Leaders also taking Calls everyday. Ehtesham Ahmed worst manager in my life . When I was on medical Leave he forced me to Resign. Pathetic management. Request you for all don't go here and waste your time

Dislikes

Na

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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Quality Analyst in Mumbai

Full Time

·

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 22 Nov 2024

Likes

Helping support staff

Dislikes

There is no salary increment in this company more than 2 years.

Quality Analyst in Bangalore / Bengaluru

Full Time

·

Production & Manufacturing Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 19 Nov 2024

Likes

Nothing I have like there

Dislikes

Worst company I have ever worked

Quality Analyst in Noida

Full Time

·

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Oct 2024

Likes

To good to work with the Cogent as I got the best seniors who taught me much .

Dislikes

NA

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Quality Analyst in Mumbai

Full Time

·

Quality Assurance - Other Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 04 Oct 2024

Likes

I got promoted as a quality Analyst

Dislikes

Canteen was not upto the mark ...food was not good...

Quality Analyst in Mangaluru

Full Time

·

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 04 Oct 2024

Likes

Nothing

Dislikes

Everything I Have got here

You are reading trusted reviews. Keep reading to find out more about Cogent E Services.

Quality Analyst in Mumbai

Full Time

·

Quality Assurance - Other Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

1.0

Work-Life Balance

posted on 11 Sep 2024

Likes

Ijp

Dislikes

Cogent is worst at everything

Discover interview dos and don'ts from real experiences

Quality Analyst in Bareilly

Full Time

·

Quality Assurance and Testing Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 10 Sep 2024

Likes

Seniors behavior

Dislikes

Partiality. Not open the errors even client supporting in this

Quality Analyst in Mumbai

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 24 Aug 2024

Likes

Ok ... No comments

Dislikes

No comments ......

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Quality Analyst in Noida

Full Time

·

Quality Assurance and Testing Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 29 Oct 2023

Likes

Got early promotion here

Dislikes

To much security no medical treatment available

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Thane

Full Time

·

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 06 Mar 2023

Likes

There was nothing to be liked about this organisation.

Dislikes

Ample of things to be disliked. Here I go with the list. 1) Zero work life balance 2) Employees are not treated with respect 3) Employees don’t get leaves not even sick leaves 4) Salary is way too less 5) Lots of mental pressure 6) Non supportive seniors 7) No weekends off And many more…

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Thane

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 17 Oct 2023

Likes

No

Dislikes

They was not give job garenty after process got rampdown

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Quality Analyst in Mumbai

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 13 Aug 2023

Likes

Easy promotions is the best part in the company.

Dislikes

No employee benefits and management is worst.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Mumbai

Full Time

·

Banking Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

1.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 13 Jul 2023

Likes

Axis bank process with good to grow

Dislikes

We are vendors staff , no management for us

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Quality Analyst in Bangalore / Bengaluru

Full Time

·

Quality Assurance and Testing Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 30 Sep 2023

Likes

Friends and colleagues

Dislikes

Everything. Can't recommended.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Quality Analyst in Bangalore / Bengaluru

Full Time

·

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 07 Aug 2023

Likes

Best job opportunities for regional languages skills

Dislikes

Salary increment

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Mumbai

Full Time

·

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 09 Jun 2023

Likes

Opportunity is given at its best.

Dislikes

Environment. Leader must know the ethic, how to speak with the staff or employees.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Quality Analyst in Bangalore / Bengaluru

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 29 Jul 2023

Likes

Incentives structure

Dislikes

Salary is not that much

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Mangaluru

Full Time

·

Service Delivery Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 29 Jun 2023

Likes

Utterly disgusting to work in nonsense environment

Dislikes

Fake promises Bakwas hr Political Religious preference for promotion Manager r involved with physical with candidate Unnessasry warning letter Irrelevant termination reason Worst than worst work environment and atmosphere

Work Details

Work timings: Strict Timings

Work related travel: This job involves International Travel, Travel Within Country.

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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People also ask about Cogent E Services's Quality Analysts

How is Cogent E Services to work for?

Cogent E Services is rated 3.1 out of 5, based on 92 reviews by employees on AmbitionBox. Cogent E Services is known for Job Security which is rated at the top and given a rating of 3.2. However, Salary & Benefits is rated the lowest at 2.5 and can be improved. To know first hand how it is like to work at Cogent E Services read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Cogent E Services?

According to AmbitionBox ratings, Cogent E Services employees rate its salary and benefits as 2.5 out of 5. You can know more about Cogent E Services Salaries at AmbitionBox

How is the work culture at Cogent E Services?

Work culture is rated 2.7 at Cogent E Services by 92 employees. While job security is rated 3.2 and work-life balance is rated 2.9 at Cogent E Services. Read detailed reviews by employees of Cogent E Services on AmbitionBox.

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Cogent E Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 92 Cogent E Services reviews submitted by Cogent E Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent E Services is the right company for you. 55% o...Read more

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Cogent E Services Quality Analyst Reviews

Gender Based Ratings for Cogent E Services Quality Analyst

based on 88 reviews

Rated 3.3 for Job Security and 3.2 for Career Growth

Rated 3.3 for Skill Development and 3.2 for Work Satisfaction

Working Days for Cogent E Services Quality Analyst

based on 92 reviews

Rotational Shift

55%

Monday to Saturday

38%

Other

5%

Monday to Friday

2%

Work Timings for Cogent E Services Quality Analyst

based on 92 reviews

Flexible timing

Strict (9am - 6pm)

Strict (10am - 7pm)

60%

23%

5%

12% employees reported other strict timings

Shift Timings for Cogent E Services Quality Analyst

based on 92 reviews

Day shift

Night shift

96%

4%

Business Travel for Cogent E Services Quality Analyst

based on 92 reviews

No travel

68%

Within city

24%

Within country

6%

International travel

2%

Cogent E Services Quality Analyst Salary

based on 305 salaries

₹1 L/yr - ₹4 L/yr

43% less than the average Quality Analyst Salary in India

View more details

Employee Benefits for Cogent E Services Quality Analyst

Health insurance

1 total response

Cafeteria

4 total responses

Job/Soft skill training

3 total responses

Retirement benefits

0 total responses

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