Cogent E Services BPO Executive review

What employees say about Cogent E Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

54% employees reported

Flexible timing

45% employees reported

No travel

54% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

12 reviews

3.2

Rated by Men

40 reviews

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Top Mentions in Cogent E Services BPO Executive Reviews

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64 reviews found

Sort by: Popular

BPO Executive in Bangalore Rural

Na Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Aug 2021

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Juniper Networks

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BPO Executive in Mangaluru

Full Time

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 Feb 2025

Likes

Cogent good starting for freshers they learn to how preform on company basic skills and time managemen then Hr,client,manager,Tl treating friendly character and supporting for advisors

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

In cogent im disappointed shift timings on evening to be late next week off

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

BPO Executive in Noida

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Mar 2025

Likes

Salary

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Tl are very badly treated me 😡😡😡😡😡

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

BPO Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations - Other Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 19 Nov 2024

Likes

I had improved my communication skills

Skill development - Good

Dislikes

Management is very poor

Work satisfaction - Poor
Company culture - Bad

BPO Executive in Meerut (working remotely)

Full Time

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Sep 2024

Likes

Good I like the telcalling here

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I don't like the fact that they take too much time here.

BPO Executive in Bareilly

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Jul 2024

Likes

Very bad culture never give salary hike

Dislikes

Nothing terrible place for work

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

BPO Executive in Noida

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Jul 2024

Likes

I have interested

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not dislike

Work Details

Work days: Monday to Friday (Strict Timings)

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BPO Executive in New Delhi

Full Time

IT Network Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Jul 2024

Likes

Bad

Dislikes

Senior employe behaviour 😏😏😏

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

BPO Executive in Noida

Full Time

BD / Pre Sales Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 03 May 2024

Likes

Over all not good

Company culture - Good

Dislikes

Not good company for side employee

Job security - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves International Travel, Travel Within Country, Travel Within City.

BPO Executive in New Delhi

Full Time

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 14 Sep 2023

Likes

liked everything. iam very enjoying this job

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

nothing nothing nothing nothing nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

BPO Executive in Mangaluru

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Nov 2023

Likes

There are is team work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Quality

Work Details

Work days: Rotational Shift (Flexible Timings)

BPO Executive in Mangaluru

Full Time

Finance Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 01 Sep 2023

Likes

VERY BAD PARYALITY

Dislikes

VERY BAD PARTUALITY

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

BPO Executive in Noida

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

1.0

Skill development

5.0

Job security

5.0

Promotions

2.0

Work satisfaction

1.0

Company culture

5.0

Work-life balance

posted on 12 Sep 2023

Likes

Overall facilities are good but I am only disappointed with the rule of Guard they do not allow to go outside of the office for any personal or important reason.

Salary - Excellent
Job security - Excellent
Promotions - Excellent
Work-life balance - Excellent

Dislikes

I am not happy with Guard behaviour.

Skill development - Bad
Work satisfaction - Poor
Company culture - Bad

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

BPO Executive in Bangalore / Bengaluru

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 02 Jul 2023

Likes

I like to work

Skill development - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Salary not proper increment

Salary - Poor
Promotions - Bad

Work Details

Work policy: 2 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

BPO Executive in Bangalore Rural

Full Time

Customer Support Service Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 11 Jan 2023

Likes

I like to work with cogent because my skills are improving everyday

Dislikes

Negative environment

Salary - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

BPO Executive in Bangalore Rural

Full Time

Accounting & Taxation Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Dec 2022

Likes

It s good company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

All are self minded

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

BPO Executive in Noida

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 21 Dec 2023

Likes

Salary structure was good and salary was credited on time

Job security - Good

Dislikes

Work culture there is no space for lunch boxes on floor

Work satisfaction - Poor
Company culture - Poor

BPO Executive in Noida

Full Time

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Aug 2021

Likes

Poor company , I worked for 3 year but not received any response for our carrier growth

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

To Bad

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

BPO Executive in Vadodara (working remotely)

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 10 Feb 2024

Likes

Good

Skill development - Excellent
Work-life balance - Excellent

Dislikes

Job security - Poor

Work Details

Work related travel: This is a desk job.

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