AmbitionBox
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Insights from employee reviews on AmbitionBox
25% employees reported
40% employees reported
80% employees reported
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1 reviews
6 reviews
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Full Time
Sales Support & Operations Department
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Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Service Delivery Department
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Good
Not proper head sets and chairs
Full Time
Banking Operations Department
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Good experience at work
I like it
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Outbound Sales Department
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Good work experience , company policies is good , company great opportunity is skills,career and growth development
I work in Tata OB process, floor management behaviour is very bad every hour pressurised in agent
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Health Insurance Department
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Even though the salary is less, you can earn good amount of incentives upon your sales.
They keep a contest for increasing their sales and when we acheive the target and asks for the contest money, they doesnt give it and keeps shouting for no reason. The same thing slightly applies for the incentives as well as they keeps saying that there are cancellation and we have deducted the amount from incentives as they never shows the proof. Also one of the main reason is that they hold the salary and incentives for some days as we dont perform well for a day....Read More
As an agent, i should truthfully say that work life there was more than a JAIL.
Work timings: Flexible Timings
Work related travel: This is a desk job.
Sales Support & Operations Department
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Good environment
Nothing to tell bad about the office
It was a great journey with cogent were i enjoyed a lot
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Sales Support & Operations Department
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Top trending discussions
Full Time
Operations Department
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a good work environment, opportunity for learning and skill development, supportive management, a chance to gain experience as a fresher.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Nothing
Cogent is not a good company.. Even the HR and the management is not good.. Work life balance is terrible, everything is terrible there
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Full Time
Operations Department
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Full Time
Operations Department
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Full Time
Customer Success Department
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Full Time
Customer Success Department
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Full Time
Operations Support Department
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Full Time
Operations Support Department
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Internal Job promotion is best opportunity
Appraisal not cloesd timely and not any benefits
Full Time
Voice / Blended Department
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Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Colleagues
The HRs are terrible at talking they show attitude like they own the company the HRs should be more understanding with the employees but here they think they are our boss
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Nothing
This is a company which has a muti tiered scam system. During the interview process, I cleared my salary expectations in the very start, they made me go through 4 rounds of interview ( each 1.5 hours), then manipulated me to submit my documents before even releasing the offer letter by telling me that is how the offer letter will bereleased, then after 2 days, they happened to offer the salary which was even lesser than my current CTC. If they don’t have the budget, they should tell candidates upfront. There is no exception for late punch-in (even a sec late isn’t exempted) and they will mark as half day for each day a person is late. No proper hierarchy. Bad and dirty politics....Read More
Work timings: Strict Timings
Full Time
Customer Success Department
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Nothing all there is only politics nothing else.
No proper time for break no etiquette how to talk with employees,not providing genuine leave after proper answering a call also and documents also. They only given an opportunity to their favorites employee who will do and accept their useless points and HRs also the same.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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there is nothing to like
this people just terminate the good employees if they raise a voice against them. this is the worst company I have ever worked with. i still work here. but trust me they do not know how to manage everything properly.
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Banking Operations Department
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Nothing
First of all at the time of interview hr will tell you there is no sales pressure but in floor they will continuously harass agents for selling and calls agents to work on weekoffs also
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Sales Support & Operations Department
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There were so many cultures and religioner person jobed but everyone live like family that's why I like there culture. When I was joined cogent then I was like so nervous hasitating nature but now I'm very confident. They were built and gained my skills.
There are a lot of stress created with one another everyone is pressured on everyone. I don't like there working process.
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Well, you get paid to work there.
There is no work-life balance in this company, the managers just ask you to work on your week-offs. They're always boasting about the promotions which only happens when there is a shortage in their staff, and when they do give promotions, it's only for the bootlickers. I've known a lot of colleagues there that have shown exceptionalskills and deserve to get a promotion but they never got it. The company culture is so toxic that I've seen 3 managers leave this job in a total span of 1 year. By the way, the job description of this "Customer Satisfaction" company says upselling but this job is ONLY focussed on sales....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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You can join here directly after 12th, for 12th and bcom freshers it gives average good salary.
No hikes in company even after working for more than two years. No PF. No value for your experience in other MNC's
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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I want to job opportunities in your company because my skills and my knowledge is matched with your company requirements....so I improve my skills and communication...
Because this company gives target to calls with customer requirement...so it is work load for me so I leave this job
Full Time
Back Office Department
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They hire and give values and all growth promotion and skills
Management is not supportive specially Quality team nd operations head just want to terminate there L1 level employees just for making 1st mistake they don't try to correct then.
Work timings: Strict Timings
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