AmbitionBox
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50% employees reported
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1 reviews
4 reviews
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Business Process Quality Department
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Very good
Maneger and T L
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Call Center Department
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Worst experience
Work timings: Strict Timings
Business Process Quality Department
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Nothing
They don't pay well appraisal is very bad . attendance issues , they don't give any sick leaves only one paid leave is there monthly
Pathetic
Work timings: Flexible Timings
Work related travel: This is a desk job.
Business Process Quality Department
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Good For Me
Salary
Work days: Monday to Saturday
Production & Manufacturing Department
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Cafeteria
Lots of politics in management and salary appraisal and hike not in company
Job is not interesting and no salary appraisal and hike
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Full Time
Customer Success Department
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Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Friendly working environment
Only one week off also salary concern
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Banking Operations Department
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Work days: Monday to Friday
Full Time
Business Process Quality Department
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Full Time
Service Delivery Department
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Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Business Process Quality Department
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No
Worst management Worst work culture
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Banking Operations Department
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Helping support staff
There is no salary increment in this company more than 2 years.
Full Time
Production & Manufacturing Department
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Nothing I have like there
Worst company I have ever worked
Full Time
Service Delivery Department
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To good to work with the Cogent as I got the best seniors who taught me much .
NA
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Colleagues
The HRs are terrible at talking they show attitude like they own the company the HRs should be more understanding with the employees but here they think they are our boss
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Nothing
This is a company which has a muti tiered scam system. During the interview process, I cleared my salary expectations in the very start, they made me go through 4 rounds of interview ( each 1.5 hours), then manipulated me to submit my documents before even releasing the offer letter by telling me that is how the offer letter will bereleased, then after 2 days, they happened to offer the salary which was even lesser than my current CTC. If they don’t have the budget, they should tell candidates upfront. There is no exception for late punch-in (even a sec late isn’t exempted) and they will mark as half day for each day a person is late. No proper hierarchy. Bad and dirty politics....Read More
Work timings: Strict Timings
Full Time
Customer Success Department
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Nothing all there is only politics nothing else.
No proper time for break no etiquette how to talk with employees,not providing genuine leave after proper answering a call also and documents also. They only given an opportunity to their favorites employee who will do and accept their useless points and HRs also the same.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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a good work environment, opportunity for learning and skill development, supportive management, a chance to gain experience as a fresher.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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Cogent good starting for freshers they learn to how preform on company basic skills and time managemen then Hr,client,manager,Tl treating friendly character and supporting for advisors
In cogent im disappointed shift timings on evening to be late next week off
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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there is nothing to like
this people just terminate the good employees if they raise a voice against them. this is the worst company I have ever worked with. i still work here. but trust me they do not know how to manage everything properly.
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Banking Operations Department
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Nothing
First of all at the time of interview hr will tell you there is no sales pressure but in floor they will continuously harass agents for selling and calls agents to work on weekoffs also
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Sales Support & Operations Department
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There were so many cultures and religioner person jobed but everyone live like family that's why I like there culture. When I was joined cogent then I was like so nervous hasitating nature but now I'm very confident. They were built and gained my skills.
There are a lot of stress created with one another everyone is pressured on everyone. I don't like there working process.
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Well, you get paid to work there.
There is no work-life balance in this company, the managers just ask you to work on your week-offs. They're always boasting about the promotions which only happens when there is a shortage in their staff, and when they do give promotions, it's only for the bootlickers. I've known a lot of colleagues there that have shown exceptionalskills and deserve to get a promotion but they never got it. The company culture is so toxic that I've seen 3 managers leave this job in a total span of 1 year. By the way, the job description of this "Customer Satisfaction" company says upselling but this job is ONLY focussed on sales....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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You can join here directly after 12th, for 12th and bcom freshers it gives average good salary.
No hikes in company even after working for more than two years. No PF. No value for your experience in other MNC's
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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AmbitionBox has 5 Cogent E Services reviews submitted by Cogent E Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent E Services is the right company for you. ... 50% employees reported the work timings at Cogent E Services as Flexible timing. Read moreWipro
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