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Capita Customer Success, Service & Operations Department Reviews

Updated 17 Jan, 2025

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People also ask about Capita's Customer Success, Service & Operations Department

How is Capita to work for?
Capita is rated 3.3 out of 5, based on 666 reviews by employees on AmbitionBox. Capita is known for Work-Life balance which is rated at the top and given a rating of 3.4. However, Career growth is rated the lowest at 2.5 and can be improved. To know first hand how it is like to work at Capita read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Capita?
According to AmbitionBox ratings, Capita employees rate its salary and benefits as 2.9 out of 5. You can know more about Capita Salaries at AmbitionBox
How is the work culture at Capita?
Work culture is rated 3.2 at Capita by 666 employees. While job security is rated 3.4 and work-life balance is rated 3.4 at Capita. Read detailed reviews by employees of Capita on AmbitionBox.
Is work from home available in Capita?
According to AmbitionBox, 23% Capita employees work from home permanently, 5% work from office 3 days/week, and 7% work from office 2 days/week (based on 76 AmbitionBox reviews in last 6 months).

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Work Policy at Capita Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 76 reviews in last 6 months

Work from office

Work from office

43%
Hybrid

Hybrid

34%

Other hybrid work policies

22%

2 days/week from office

7%

3 days/week from office

5%

Permanent work from home

Permanent work from home

23%

Gender Based Ratings at Capita Customer Success, Service & Operations Department

based on 632 reviews
3.6
Rated by 234 Women

Rated 3.7 for Job Security and 3.7 for Work-Life Balance

women
3.2
Rated by 398 Men

Rated 3.3 for Work-Life Balance and 3.2 for Job Security

men
Senior Executive
580 salaries
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₹1.7 L/yr - ₹6.2 L/yr

Customer Service Executive
206 salaries
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₹1.8 L/yr - ₹6.2 L/yr

Senior Customer Service Executive
204 salaries
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₹1.8 L/yr - ₹5.5 L/yr

Team Manager
179 salaries
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₹5.5 L/yr - ₹10.1 L/yr

Process Leader
172 salaries
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₹2.9 L/yr - ₹7.5 L/yr

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