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Capita

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3.6

based on 2.4k Reviews

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Capita Customer Care Executive Reviews

Updated 25 Nov, 2024
Overall Rating
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3.3/5
based on 31 reviews

Rating distribution

Category Ratings

3.5

Job security

3.3

Company culture

3.3

Work-life balance

3.2

Salary

3.2

Skill development

3.2

Work satisfaction

3.1

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What employees say about Capita?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

55% employees reported

Flexible timing

Flexible timing

70% employees reported

No travel

No travel

71% employees reported

View more detailed insights

Gender based rating

3.1
female

Rated by Women

12 reviews

3.5
male

Rated by Men

18 reviews

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Top Mentions in Capita Customer Care Executive Reviews

31 reviews found

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Discover interview dos and don'ts from real experiences

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 31 Capita reviews submitted by Capita employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Capita is the right company for you. 55% of employees reported the working ...days at Capita as Monday to Friday. 70% employees reported the work timings at Capita as Flexible timing. Read more
Capita Customer Care Executive Salary
based on 97 salaries
₹1.8 L/yr - ₹4.5 L/yr
19% more than the average Customer Care Executive Salary in India
View more details
Employee Benefits for Capita Customer Care Executive
cab
Office cab/shuttle
1 total response
softskill
Job/Soft skill training
2 total responses
meal
Cafeteria
2 total responses
retirement
Retirement benefits
0 total responses
View All
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