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Telecaller interview
Q1. If the customer behave rudely how you handle that?
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Sales Executive interview
Q3. Tell me something about customer service or sales products
asked in
CSE/CSR interview
Q5. HOW YOU MANGE YOUR WORK WHILE LOT'S OF CUSTOMER'S PHON COME TOGETHER
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Career Growth
2w (edited)
a java developer
Seeking advice on current job
Current Job Situation:
I’ve been working at TCS for over 2.5 years, with a total experience of 4.5 years. My salary is 9.6 LPA, and I work with technologies like Casper framework, HTML, CSS, JavaScript, JSP, Java, PL/SQL, and JBoss. While I have good job security and flexibility, I feel like I’m working with outdated technologies and have a lot of leisure time, which is affecting my motivation.
Concerns:
1. Outdated Tech: I’m worried that working with older tech will limit future opportunities. Should I stay or move to a role with newer technologies?
2. Salary: Is my current package competitive for my experience? What salary should I aim for if I switch?
Seeking Advice:
What modern technologies should I learn to stay relevant?
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People also ask about Athena BPO
Is Athena BPO a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 689 employee reviews, it's clear that most employees have an average experience working at Athena BPO. Skill development holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about skill development and career growth on AmbitionBox.
How does Athena BPO’s employee rating compare to the industry average?
Athena BPO's employee rating of 3.2 out of 5 is below the industry average of 3.7 out of 5 for companies within the BPO sector. This rating suggests that Athena BPO faces some challenges in employee satisfaction compared to its industry peers. It indicates that while Athena BPO performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does Athena BPO pay their employees well?
According to AmbitionBox reviews, Athena BPO employees rate their salary and benefits at 2.8 out of 5, based on 689 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Athena BPO salaries here and to read reviews specifically about salary and benefits at Athena BPO, click here.
How is the work culture at Athena BPO?
Work culture at Athena BPO is rated 3.0 out of 5 by 689 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Athena BPO, click here.
How is the job security at Athena BPO?
Based on 689 reviews on AmbitionBox, Athena BPO employees rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Athena BPO, click here.
Is work from home available at Athena BPO?
According to AmbitionBox, 6% of Athena BPO employees work from home permanently, 88% work from the office, and 6% follow a hybrid model, based on 48 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Athena BPO, click here.
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Athena BPO Reviews by Locations
Work Policy at Athena BPO
i
Workplace policy may vary based on Department, Designation and
Location.
based on 48 reviews in last 6 months
Work from office
88%
Permanent work from home
6%
Hybrid
6%
Other hybrid work policies
4%
3 days/week from office
2%
Gender Based Ratings at Athena BPO
based on 589 reviews
Rated by 162
Women
Rated by 427
Men
Working Days at Athena BPO
based on 689 reviews
Monday to Saturday
76%
Rotational Shift
11%
Monday to Friday
6%
Other
4%
Alternate Saturday off
3%
Work Timings at Athena BPO
based on 689 reviews
Flexible timing
Strict (9.30am - 7pm)
Strict (9.30am - 6.30pm)
37%
8%
8%
47% employees reported other strict timings
Shift Timings at Athena BPO
based on 689 reviews
Day shift
Night shift
99%
1%
Business Travel at Athena BPO
based on 689 reviews
No travel
65%
Within city
31%
Within country
3%
International travel
1%
|
Customer Service Executive
390
salaries
|  ₹1 L/yr - ₹3.5 L/yr |
|
Telecaller
123
salaries
| ₹0.8 L/yr - ₹4 L/yr |
|
Sales Executive
111
salaries
| ₹1 L/yr - ₹4.1 L/yr |
|
Team Lead
89
salaries
| ₹1.5 L/yr - ₹5.5 L/yr |
|
Customer Care Executive
65
salaries
| ₹0.9 L/yr - ₹3 L/yr |
Explore more salaries
Office cab/shuttle
6 total
responses
Free meal
6 total
responses
International/On-site exposure
3 total
responses
Health insurance
9 total
responses
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