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asked in
Telecaller interview
Q1. If the customer behave rudely how you handle that?
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Sales Executive interview
Q3. Tell me something about customer service or sales products
asked in
CSE/CSR interview
Q5. HOW YOU MANGE YOUR WORK WHILE LOT'S OF CUSTOMER'S PHON COME TOGETHER
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Career Advice
2w
monstrouswatermelon
·
works at
Mirraw
When to switch
I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package?
What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?
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People also ask about Athena BPO
Is Athena BPO a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 37 employee reviews, it's clear that most employees have an average experience working at Athena BPO. Skill development holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about skill development and career growth on AmbitionBox.
Does Athena BPO pay their employees well?
According to AmbitionBox reviews, Athena BPO employees rate their salary and benefits at 2.8 out of 5, based on 37 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Athena BPO salaries here and to read reviews specifically about salary and benefits at Athena BPO, click here.
How is the work culture at Athena BPO?
Work culture at Athena BPO is rated 3.0 out of 5 by 37 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Athena BPO, click here.
How is the job security at Athena BPO?
Based on 37 reviews on AmbitionBox, Athena BPO employees rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Athena BPO, click here.
Is work from home available at Athena BPO?
According to AmbitionBox, 8% of Athena BPO employees work from home permanently, 85% work from the office, and 7% follow a hybrid model, based on 53 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Athena BPO, click here.
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Athena BPO Reviews by Locations
Work Policy at Athena BPO
i
Workplace policy may vary based on Department, Designation and
Location.
based on 53 reviews in last 6 months
Work from office
85%
Permanent work from home
8%
Hybrid
7%
Other hybrid work policies
6%
3 days/week from office
1%
Gender Based Ratings at Athena BPO
based on 594 reviews
Rated by 163
Women
Rated by 431
Men
Working Days at Athena BPO
based on 694 reviews
Monday to Saturday
76%
Rotational Shift
11%
Monday to Friday
6%
Other
4%
Alternate Saturday off
3%
Work Timings at Athena BPO
based on 694 reviews
Flexible timing
Strict (9.30am - 7pm)
Strict (9.30am - 6.30pm)
37%
8%
8%
47% employees reported other strict timings
Shift Timings at Athena BPO
based on 694 reviews
Day shift
Night shift
99%
1%
Business Travel at Athena BPO
based on 694 reviews
No travel
65%
Within city
31%
Within country
3%
International travel
1%
|
Customer Service Executive
387
salaries
|  ₹1 L/yr - ₹3.5 L/yr |
|
Telecaller
122
salaries
| ₹0.8 L/yr - ₹4.5 L/yr |
|
Sales Executive
109
salaries
| ₹1 L/yr - ₹4.1 L/yr |
|
Team Lead
89
salaries
| ₹1.5 L/yr - ₹5.5 L/yr |
|
Customer Care Executive
65
salaries
| ₹0.9 L/yr - ₹3 L/yr |
Explore more salaries
Office cab/shuttle
6 total
responses
Free meal
6 total
responses
International/On-site exposure
3 total
responses
Health insurance
9 total
responses
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