Accenture Customer Support Representative Reviews

Likes

Work Place, Ambiance is Good. People's are cooperative and very professional.

Dislikes

They Lay off employees if the employee is unable to clear the assessments. Extremely high expectations and Target's in up selling. It's not purely customer service but basically a sales work that conduct customer service. Some people keep grudges (senior's) due to that it's really hard to work professionally.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Cab facility for everything one and security for female employees

Dislikes

There is no promotions and hikes fully stressed work culture with toxic environment more over there is no job security for any one .

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Usual things that come with a big brand like office spaces and facilities and on time salary

Dislikes

They don't care if it is Covid or not, they will lay you off whenever they feel like it. Work place politics is amongst the worst rampant favouritism and lack of culture and ethics.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Jab security is there however, Everything needs both smart and hard work so, Be ready. Try to involve in other things apart from what you do so that you can enhance your skills and Accenture give you that leverage so, Never blame others start accepting your flows and start working on it. No organisation is bad or good it's us how wetake and how much do we want to learn. Learning and knowledge is everywhere, You just need to start looking around. All the best!!...Read More

Dislikes

Something you might feel exhausted and Don't get a leave but you may have to also make sure that you know how much stress is required to take. Focus on yourself then everything else. Stay positive.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Company is good for salary but work life balance is too bad working hours is too long no fixed time daily working hours should be more than 12 hours.

Dislikes

Work life balance , no social Indian culture festivals celebration on any occasions this is too bad

Work Details

Work policy: Depends on the process or management

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing except the office location was near to my home so it was less travel time

Dislikes

Hired as team manager and i was asked to do doer level job Too much politics Managers are needed to have people management skills New people managers are sidelined and old employees are given priority and consideration Bonus is pathetic it just in paper to foot on the name of CTC while offering

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I don't like

Dislikes

Always give additional work like take interviews and provide training to juniers. Its very difficult to work with client and this additional work. Policy are not clear changing day by day

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work life balance Good skill improvement program Escalation matrix is good

Dislikes

No hikes No appreciation till some escalate something Client facing but accenture management won't consider the clients feedback, pass there own judgement and does the appraisal Lots of training Lots of skill improvement program which is considered while appraisal, development work won't help alone

Likes

They have given good hike in first year

Dislikes

They don’t allow you for work life balance also very toxic work culture lot of pressure and silently lay off employees without their consent

Work Details

Work policy: other

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work culture and Policy of Accenture was good

Dislikes

Accenture is a good company but it depends upon the project and the project head you want to work under. The new Project head ruined the culture, making managers as puppets and treating employees as labours.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work culture was good til last couple of years which is deteriorating now.

Dislikes

Work culture. Leadership decipline Market based salary Shift timings of 10 hours

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Just the building looks good from outside

Dislikes

Lot of politics No hike Targeting and torturing One of the worst company I worked. I was not allowed to put I papers down and was let without any support. Worst management and HRs. Never join for the name sake of the company. You life, career and health will be destroyed

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance and skill development is better and also have a satisfaction in work.

Dislikes

Increment and promotion highly dependent on company preference

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Salary and bonus, Promotions, Skill development, Work life balance. Cross trainings. Client delight. PPA activities.

Dislikes

Job is not secure. If a project gets ram-down then your job is on risk. And you were expected to search for a new project or role by your own. No HR or anyone comes for any assistance or help. This should be improve and role search and secure should be handled by HR or management only.

Likes

Communication with employees

Dislikes

Promotion, politics over the teams, language issues.usually speak in kannada. Personally HR was too irresponsible.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Everything is wonderful. Apart from exceptional Manager of different project like to do interfere other project.

Dislikes

They asked me to leave in very short notice, because I did not serve cooling period between two joinings so they considered my 1st joining date and terminated my contract before 6 months.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.