Accenture Senior Customer Support Executive Reviews

Likes

Culture

Dislikes

There are no promotions being awarded to deserving employees, and favoritism is clearly influencing decisions. This situation needs to be addressed immediately.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Company has sat and Sun off. Company has few good services like team outing and team lunch.

Dislikes

Multiple dislikes don't know if I can fit here 1) company has team outing and lunch but on paper. Team outing does happens but every six months but somewhere to your nearest mall. 2) now it's 4th year no promotion till now. 3) There is a saying here "if you want promotion either go to banglore or wear a saree". 4) There is a huge discrimination with males in the name of women empowerment. 5) Increments are good if have a god father, but if you are common hard and smart working guy forget it. 6) No one is going to listen you. 7) I wrote an email to HR 3 years ago still she did not respond....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work-life balance, skill development, growth opportunities, pay

Dislikes

Ahmedabad office, in particular, is not a good place to work due to no food vendor availability, no transport facility, & very cramped seating (you can't focus if someone besides you is on a call, desks are right next to one another with no separation).

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I don't like anything about Accenture while I was working for the project Verizon because of this project my thoughts for Accenture changed alot.

Dislikes

No job security along with long working hours with strict parameters which are not even achievable that is why resigning rate is way too high if we compare it with hiring. Out of 16 people batch only 2 to 3 people left after the training. The process is Verizon which is too worst to work. Please avoid if they offer you to work for Verizon.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Timely salary, office location,

Dislikes

Poor management as Accenture has initiated program to increase female employee and give them preferences. Now females are almost 50% of the population and most of them are driving the work culture like if they are at home. Too much ego clashes, non approving nature, female employee always dislike another female employee which makes it even worse. They really do not want anybody to achieve more than themselves. They lie a lot to their team members and just speak sweetly to cover anything. Anything means anything. Female employees mostly do not have much work on their plate but they portray like they are the ones who have all the responsibilities of Accenture. They tend to get their work done by other and publish their own name to take credit. They are just making the place worse day by day. This is true. One 100 percent true. No promotiona and no increament are new normal in Accenture these days....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I like work satisfaction and company culture

Dislikes

Low salaries they are paying. I have worked 2.5 years in accenture not getting any hikes. When i joined the company my salary was 17200rs after 2 years they increased 1000rs of salary.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary is good if you come from different company

Dislikes

Some team members are very rude and they are doing politics more, its destroy good work life culture

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I like nothing at accenture

Dislikes

This feedback is only for Operations - There is no work life balnce, Only work matter to them. When it comes to appraisal - There is nothing and reason would be company has announced no appraisal or promotion. Now Variable part- If you do only work n work still they are not gonna give you good variable, it wil hardly be 7%

Likes

Work culture, people, processes. Opportunities for self development

Dislikes

Though the entire IT industry is facing lot of pressure due to geo-political scenario but still financially the growth is at a slower pace which hits a lot of people

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

All these guys who is low IQ, skills, education and communication skills and with good connection in upper management they are here in Noida location they are destroying the work culture of such a good company .. I hope they need to sack out and so much office politics.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

In MDC5B transport facility was too good as compare to MDC7B facility. Work life balance is also good.

Dislikes

Transportation was not good for MDC7B facility.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

There are more dislikes than likes. The politics is on top and managers favour old employees very much and don't take work also seriously. There is a load of work they gave and expect to get it completed on time. The co workers are also very mean and unsupportive , overall , I didn't like working in accenture. It was a horrible time There. I was in GSM IM team.

Dislikes

Nothing. Poor company to work.

Likes

Work life balance & opportunities to learn nee technologies.

Dislikes

Zero hikes in last 2 years, no skill development due to monotonous work. Even variable pays are not as per commitment.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work Life balance Job security Skill development Work satisfaction Company culture

Dislikes

Less salary hike not provide salary as per market standard. Taking too much time to giving promotion.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good learning opportunities, inclusive nature

Dislikes

Gender biased, prefers women employees for representing the company . And men to deliver the high risk tasks. Clients are important than employees. They don't care about employees even if we made a small communicational mistake... Immediate escalations ... Leading to forced resignation/termination/silent layoff

Likes

Work Life Balance due to Hybrid Work Mode. And Skill development as a lot of highly paid certifications can be done free of cost.

Dislikes

No promotions for more than 3-5 years, very less or No increment. No fixed increment cycle. No job security.

Work Details

Work policy: 1 day a week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.