Accenture IT Customer Service Representative Reviews

Likes

Good for freshers who need a break

Dislikes

Worst culture: You can see bossism every where throughout the hierarchy You have to nearly beg to apply a leave Hikes aren't great

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Your job is stable and mostly you will be assigned to projects. You will be recognised on the portal with RP points .. Skill development is decent.. work satisfaction is good ..

Dislikes

Work-life balance will go for a toss and if your manager realises that you are flexible they tend to overload work and give you very tight deadlines .. they expect changes which is implemented just few minutes ago to be done in next hour and keep on following up... Payscale is comparatively low compared to market outside.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance and job security

Dislikes

Salary hikes and pramotion and they assign random technologies and we don't have to options to switch technology after some time

Work Details

Work policy: 1day/week from office from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Perks and benefits

Dislikes

For freshers you can't choose your own preferred domain. For me I want coding role but they assigned and trained me in SAP Basis domain.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Company has sat and Sun off. Company has few good services like team outing and team lunch.

Dislikes

Multiple dislikes don't know if I can fit here 1) company has team outing and lunch but on paper. Team outing does happens but every six months but somewhere to your nearest mall. 2) now it's 4th year no promotion till now. 3) There is a saying here "if you want promotion either go to banglore or wear a saree". 4) There is a huge discrimination with males in the name of women empowerment. 5) Increments are good if have a god father, but if you are common hard and smart working guy forget it. 6) No one is going to listen you. 7) I wrote an email to HR 3 years ago still she did not respond....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I really appreciate the collaborative culture here. The team is supportive, and leadership encourages innovation, which makes work both engaging and rewarding.

Dislikes

At times, the fast-paced environment can be challenging, but I’ve learned to manage my workload effectively and see it as an opportunity to grow.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

1. Overall it is a good place to work irrespective of the project/team assigned 2. Very frequent trainings to keep employees upscaled with the latest technology 3. Good bonus and overall benefits

Dislikes

1. No growth opportunities in support projects 2. Micromanagement and politics 3. In some projects Managers wont allow you to roll off from a project until you opt to resign 4. Managers with no management skills 5. In some locations the office capacity is less but the employees are more which leads to poor seating arrangements

Likes

Work-life balance, skill development, growth opportunities, pay

Dislikes

Ahmedabad office, in particular, is not a good place to work due to no food vendor availability, no transport facility, & very cramped seating (you can't focus if someone besides you is on a call, desks are right next to one another with no separation).

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work culture, people, processes. Opportunities for self development

Dislikes

Though the entire IT industry is facing lot of pressure due to geo-political scenario but still financially the growth is at a slower pace which hits a lot of people

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

All these guys who is low IQ, skills, education and communication skills and with good connection in upper management they are here in Noida location they are destroying the work culture of such a good company .. I hope they need to sack out and so much office politics.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

In MDC5B transport facility was too good as compare to MDC7B facility. Work life balance is also good.

Dislikes

Transportation was not good for MDC7B facility.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

There are more dislikes than likes. The politics is on top and managers favour old employees very much and don't take work also seriously. There is a load of work they gave and expect to get it completed on time. The co workers are also very mean and unsupportive , overall , I didn't like working in accenture. It was a horrible time There. I was in GSM IM team.

Dislikes

Nothing. Poor company to work.

Likes

Work life balance & opportunities to learn nee technologies.

Dislikes

Zero hikes in last 2 years, no skill development due to monotonous work. Even variable pays are not as per commitment.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work Life balance Job security Skill development Work satisfaction Company culture

Dislikes

Less salary hike not provide salary as per market standard. Taking too much time to giving promotion.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work Life Balance due to Hybrid Work Mode. And Skill development as a lot of highly paid certifications can be done free of cost.

Dislikes

No promotions for more than 3-5 years, very less or No increment. No fixed increment cycle. No job security.

Work Details

Work policy: 1 day a week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security, organizational policies

Dislikes

My current manager who follows no organizational policies, very bad HR, no support from HR on such issues

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.