Accenture IT Customer Service Representative Reviews

Likes

I really appreciate the collaborative culture here. The team is supportive, and leadership encourages innovation, which makes work both engaging and rewarding.

Dislikes

At times, the fast-paced environment can be challenging, but I’ve learned to manage my workload effectively and see it as an opportunity to grow.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

1. Overall it is a good place to work irrespective of the project/team assigned 2. Very frequent trainings to keep employees upscaled with the latest technology 3. Good bonus and overall benefits

Dislikes

1. No growth opportunities in support projects 2. Micromanagement and politics 3. In some projects Managers wont allow you to roll off from a project until you opt to resign 4. Managers with no management skills 5. In some locations the office capacity is less but the employees are more which leads to poor seating arrangements

Likes

Work-life balance, skill development, growth opportunities, pay

Dislikes

Ahmedabad office, in particular, is not a good place to work due to no food vendor availability, no transport facility, & very cramped seating (you can't focus if someone besides you is on a call, desks are right next to one another with no separation).

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Perks Work From home facility

Dislikes

Management is very much tricky as they dont have any knowledge but want the work to done as per there timeline. Appointing or promoting people who are not skilled but have good rapport with there promoting manager which indeed affects the managing of the other people in project. Whenever we get into Accenture for compensation discussion just negotiate for Fixed salary based on that how much variable is there its your benefit....Read More

Likes

Salary is good if you come from different company

Dislikes

Some team members are very rude and they are doing politics more, its destroy good work life culture

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I like nothing at accenture

Dislikes

This feedback is only for Operations - There is no work life balnce, Only work matter to them. When it comes to appraisal - There is nothing and reason would be company has announced no appraisal or promotion. Now Variable part- If you do only work n work still they are not gonna give you good variable, it wil hardly be 7%

Likes

Cab facility for everything one and security for female employees

Dislikes

There is no promotions and hikes fully stressed work culture with toxic environment more over there is no job security for any one .

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Everything is wonderful. Apart from exceptional Manager of different project like to do interfere other project.

Dislikes

They asked me to leave in very short notice, because I did not serve cooling period between two joinings so they considered my 1st joining date and terminated my contract before 6 months.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Expect Salary everything is too bad

Dislikes

There is 0 worklife balance also the experience I had while onboarding is something I'll never wish for my worst enemy plus the there is 0 support from my management on my situation

Work Details

Work policy: 1 day

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

When you join they offer good package and joining bonus.

Dislikes

There is low or no growth in terms of promotion and salary. Too many checks when during promotion cycle and management doesn't care until you resigned.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing

Dislikes

Managers are there without knowledge and just to harass people. Horrible experience with one of the managers. 10 people have resigned under her in 2 years still management is not taking any actions.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work culture, Leadership, Learning for certification

Dislikes

They are doing average thing of your salary if you stay longer period of time. Your package will go below market standard if stay longer period.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Company infrastructure is good

Dislikes

Company don't follow company standards in projects.once project is completed they don't allocate another project to employees.difficult for work life balance and job security.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Upskill training and opportunities to grow. I you can work beyond work hrs to give time in trainings you can learn many in demand technologies. Internal job changing options are there but that depends on what technology you are working.

Dislikes

Many projects have toxic work culture but HR is there to help if it's needed. Work culture completely depends on the project we are into. HR policies are Good though.

Work Details

Work policy: 1 day or 9 hrs a week.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing to like Too much responsibility with such a lower pay. Constant micro management. The governance layer set unrealistic expectations with client and forcing the team to fulfil it. Team structure not balanced. Too much pressure on development team

Dislikes

Worst company ever. no work life balance. Constant pressure. Low pay with too much responsibility.

Work Details

Work policy: First they mentioned its completely remote and then later on change it to Hybrid

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Work life balance

Dislikes

No promotions, no hike received in last two years, this year they reduced my total ctc and the reason they gave is that they are doing this for market correction

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.