Accenture IT Customer Service Representative Reviews

Likes

Company has sat and Sun off. Company has few good services like team outing and team lunch.

Dislikes

Multiple dislikes don't know if I can fit here 1) company has team outing and lunch but on paper. Team outing does happens but every six months but somewhere to your nearest mall. 2) now it's 4th year no promotion till now. 3) There is a saying here "if you want promotion either go to banglore or wear a saree". 4) There is a huge discrimination with males in the name of women empowerment. 5) Increments are good if have a god father, but if you are common hard and smart working guy forget it. 6) No one is going to listen you. 7) I wrote an email to HR 3 years ago still she did not respond....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I really appreciate the collaborative culture here. The team is supportive, and leadership encourages innovation, which makes work both engaging and rewarding.

Dislikes

At times, the fast-paced environment can be challenging, but I’ve learned to manage my workload effectively and see it as an opportunity to grow.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

1. Overall it is a good place to work irrespective of the project/team assigned 2. Very frequent trainings to keep employees upscaled with the latest technology 3. Good bonus and overall benefits

Dislikes

1. No growth opportunities in support projects 2. Micromanagement and politics 3. In some projects Managers wont allow you to roll off from a project until you opt to resign 4. Managers with no management skills 5. In some locations the office capacity is less but the employees are more which leads to poor seating arrangements

Likes

Work-life balance, skill development, growth opportunities, pay

Dislikes

Ahmedabad office, in particular, is not a good place to work due to no food vendor availability, no transport facility, & very cramped seating (you can't focus if someone besides you is on a call, desks are right next to one another with no separation).

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Perks Work From home facility

Dislikes

Management is very much tricky as they dont have any knowledge but want the work to done as per there timeline. Appointing or promoting people who are not skilled but have good rapport with there promoting manager which indeed affects the managing of the other people in project. Whenever we get into Accenture for compensation discussion just negotiate for Fixed salary based on that how much variable is there its your benefit....Read More

Likes

Salary is good if you come from different company

Dislikes

Some team members are very rude and they are doing politics more, its destroy good work life culture

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I like nothing at accenture

Dislikes

This feedback is only for Operations - There is no work life balnce, Only work matter to them. When it comes to appraisal - There is nothing and reason would be company has announced no appraisal or promotion. Now Variable part- If you do only work n work still they are not gonna give you good variable, it wil hardly be 7%

Likes

Cab facility for everything one and security for female employees

Dislikes

There is no promotions and hikes fully stressed work culture with toxic environment more over there is no job security for any one .

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

> Good amount of clients > Lots of learning resources > Flexible working > Good work life balance, also depends on client though > Compensation at par with market standard

Dislikes

> HR and HR system is absolute crap

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

If you take on Responsibilities you get a lot of exposure resulting promotion and hikes .but at the end of the day it all depends on the kind of person you report to

Dislikes

Workload can be a bit on the high side and they never recognize it as overtime

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Best company I have ever worked with. I left as I had to come back to Kolkata from Delhi... My Manager Mr Deepak Kumar Verma was not only my manager, he was like my teacher, elder brother, best coach who used to scold me also but also love me the most.. I miss him badly... I wish I could work with him again.... HR team was also excellent....

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Culture

Dislikes

There are no promotions being awarded to deserving employees, and favoritism is clearly influencing decisions. This situation needs to be addressed immediately.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

If you get a good project with good people you are sorted and so is your compensation and promotion. The policies, Tech and everything else is top notch.

Dislikes

Managers control you promotion and compensation and so you have to be a licker to be in their good books.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Likes

Expect Salary everything is too bad

Dislikes

There is 0 worklife balance also the experience I had while onboarding is something I'll never wish for my worst enemy plus the there is 0 support from my management on my situation

Work Details

Work policy: 1 day

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

When you join they offer good package and joining bonus.

Dislikes

There is low or no growth in terms of promotion and salary. Too many checks when during promotion cycle and management doesn't care until you resigned.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing

Dislikes

Managers are there without knowledge and just to harass people. Horrible experience with one of the managers. 10 people have resigned under her in 2 years still management is not taking any actions.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.