Accenture IT Customer Service Representative Reviews

Likes

Salary is good if you come from different company

Dislikes

Some team members are very rude and they are doing politics more, its destroy good work life culture

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I like nothing at accenture

Dislikes

This feedback is only for Operations - There is no work life balnce, Only work matter to them. When it comes to appraisal - There is nothing and reason would be company has announced no appraisal or promotion. Now Variable part- If you do only work n work still they are not gonna give you good variable, it wil hardly be 7%

Likes

Cab facility for everything one and security for female employees

Dislikes

There is no promotions and hikes fully stressed work culture with toxic environment more over there is no job security for any one .

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Everything is wonderful. Apart from exceptional Manager of different project like to do interfere other project.

Dislikes

They asked me to leave in very short notice, because I did not serve cooling period between two joinings so they considered my 1st joining date and terminated my contract before 6 months.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Jab security is there however, Everything needs both smart and hard work so, Be ready. Try to involve in other things apart from what you do so that you can enhance your skills and Accenture give you that leverage so, Never blame others start accepting your flows and start working on it. No organisation is bad or good it's us how wetake and how much do we want to learn. Learning and knowledge is everywhere, You just need to start looking around. All the best!!...Read More

Dislikes

Something you might feel exhausted and Don't get a leave but you may have to also make sure that you know how much stress is required to take. Focus on yourself then everything else. Stay positive.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Company is good for salary but work life balance is too bad working hours is too long no fixed time daily working hours should be more than 12 hours.

Dislikes

Work life balance , no social Indian culture festivals celebration on any occasions this is too bad

Work Details

Work policy: Depends on the process or management

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I don't like

Dislikes

Always give additional work like take interviews and provide training to juniers. Its very difficult to work with client and this additional work. Policy are not clear changing day by day

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It was good experience working with Accenture, learned a lot of things professionally, personally during my tenure in this organisation.

Dislikes

No as such, but from last two years there are less hikes and promotions opportunities, and think this is the main reason for needy people’s to switch the organisation.

Likes

Accenture is great just to see from outside

Dislikes

Kanika Saini and Yogendra Srinivas too 2 lacks to approve Probation since it was very worst experience with Accenture, I never expected this kind situation in Accenture, all saved money took by both of them... Since they have a group and they plan nicely all together took money and took release from project and moved to New project,she made around 20 lacks from team.. she always like who gives costly gifts and who invites her for good restorants ... She target who not listen to that lady and Yogendra... Worst experience and HR also involved I guess since hd not took any action against them post complaint also....Read More

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

This used to be an organization where learning and growth were priorities. Today, all this company thinks about is skimming money from clients and employees. Worst place to work

Dislikes

The moment your boss understands that you're an agreeable & intelligent person, your life becomes misery. They will put all the load on you and keep telling you to wait until you hit their "MAL" requirements for the next level. For people they have good relationships with, or those that could be an attrition case, there's no MAL requirement. These people can be promoted as soon as required. The company thrives on overselling crap to clients like genwizard and myconcerto which costs millions of dollars but is mostly built of the same splunk that the client generally has already 😂😂 Then there's the non stop nonsense about business value to clients. Idc surveys say that Accenture fails to deliver industry knowledge or business value. Most of their cutting edge thinking lags what clients are already doing in the industry. Even the likes of TCS have better tools and solutions compared to this organization. Overall an organization built on hype, and gaseous marketing with mostly poor leadership that cannot find a way to growth even with a map in their hands. All they can do is exploit top class people to serve their own penny pinching agendas...Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Zero work life balance. Managers are very partial. Favouritism on the peak.1% Promotion that would also be based on favouritism. 9 hours shift to say however it would be of 11/12 hours because of over burden.

Dislikes

Zero work life balance. Managers are very partial(autocrate). Favouritism on the peak. 1% promotion that would also be based on favouritism.9 hours shift to say however it would be of 11/12 hours bbecause of over burden. Fully dissatisfied.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Hybrid work culture

Dislikes

->No promotions > Less hikes >Hiring managers prefer females rather than male staff in case of movement to different project. >managers never reply even when you searching for internal movement that too if you're male, never expect from them.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Dislikes

They have a mandatory requirement to put 10% people in pip to save cost, even though if you are working very good your manager can harress you mentally by saying I will give you pip

Work Details

Work policy: Atleast 1 day in week based on project requirements

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

It’s a good place to learn and stay updated skill wise as well as technology wise. They provide best opportunity and will be a great experience especially for a fresher and the career growth will be tremendous.

Dislikes

No timely promotions or hike especially in the recent years. Work life balance can be challenging at times depending on the project assigned.

Work Details

Work policy: 1 day per week

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

They provide good amount of trainings and certifications, their book portal you can find thousands of e books from good authors are available

Dislikes

Thats my personal experience but it seems like females are unnecessarily preferred, or keep in the project even when they dont have any skills. We as lead have to do work on their behalf and they are getting salary for it. :-( 😔 and you are even not able to release them or replace them due to client billing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary is par with standards, however don't trust the variable pay. You might not even receive 20 or 30 percent variable pay. Apart from salary everything is way below par of market. Horrible place to work

Dislikes

No respect, no work life balance, no feasiblilty, no team work, no skill development, basically no ethics. Nothing is good here

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.