Accenture Tech Support Associate Reviews

Likes

no likes

Dislikes

local politics in project, team members. even if you are senior and go into new project you will be considered as fresher. in name of women equality they are promoting women only even if they do deserve that promotion and when they are giving 0% hike to all in firm so neglecting male employee's in serious manner. there is no contactwith higher project management no culture here that senior management will connect to team member, you will only contact to your team lead only. so pray that your TL is good in nature and friendly....Read More

Likes

Nothing at all. One of the worst company I hve ever worked with.

Dislikes

High politics, no job security, Mannerless and useless higher level managers and team leads, no proper trainers, favouritism towards the employees who sugarcoat the managers.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I don't have any likes here

Dislikes

Heavy work, frustrated and whatever happens they will not support us. For leave and salary hike and shifts timings we cannot ask they will blame us like anything. No respect will give to us. I am working from home so they are not giving the hike and all. I am have some financial issues that's why am working here and looking for other job. They are taking advantage of me and asking everyday to extend in the shifts....Read More

Likes

The Best Core values of Accenture are Client Value Creation, One Global Network, Respect for the Individual, Best People, Integrity and Stewardship. Working with Accenture give good vibes with Culture, Work satisfaction and rewards on time helps to grow in right direction.

Dislikes

1. Few Indian low mentality leadership. 2. Lack of HR interaction with individual.

Work Details

Work related travel: This is a desk job.

Likes

Nothing at all. Wait only the washrooms!

Dislikes

Tons of things to say. First of all, no good trainings given to the new employees. All the team leaders, bosses and managers are in real hurry from day one. There is no proper introduction given about the company and also about the works/tasks we are supposed to do. The place we work is dirty, noisy and ergonomically poorly designed. Other senior employees laugh, talk, murmur while working so it gets very difficult for the new comers to work in a focused manner in a quiet environment. Hardly any breaks for food in a 8-10 hrs shift. Lastly Accenture hired me in a rotational job shift but after clearing all my interviews when I was hired I was out to work only in night shift. I also questioned them that we had an agreement that I would be working in Accenture in a rotational shift position then why are you guys assigning me only night shift!? Well they were speechless and had their backs against the wall and didn’t have any answers. Such things happen in Accenture India. I would highly recommend people to first see the workplace, the work and the timings you all are getting hired for and then if everything is fine then only join. Don’t also fall in the trap of high salary and perks promised by them. Be cautious and careful before getting hired. Thanks to the audience who reads such feedbacks from ambitionbix.com...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I am not seeing any good thing regarding learning point of view, work point of view. Yeah good thing you will get so many event mail like secret santa, fun friday but you can't participate if you don't have good relation with manager. You will be enjoying Accenture if you have good relation with your manager. They are not entertain other state people, means if you are from other state people except south india then they will be trouble, no1 support you, no1 will bother what you are doing atlast they will not give you anything and they will give you the different reason. But if you are from Soth Indian then without work you can get good hike....Read More

Dislikes

Everything is dislike. If you are not from south indian then you will be trouble. I am requesting to Accenture if you don't like other state people then don't hire other state people and don't spoil other sate resources career. You are giving money that means you can't do anything with your employee.

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Job Security

Dislikes

1. **Work-Life Balance**: Accenture is known for its demanding work culture, especially in client-facing roles, where long hours and travel may be required. This can affect work-life balance, particularly for employees with family or personal commitments. 2. **Pressure and Stress**: The fast-paced environment, tight deadlines, and high expectations can sometimes lead to stress and burnout. This is particularly true in certain projects or roles that require constant client interaction and project deliverables. 3. **Limited Career Progression for Some**: Some employees feel that career progression may not always be clear or transparent. While Accenture offers many opportunities for growth, the path to promotion can sometimes be slow or competitive, especially in more senior positions. 4. **Hierarchical Structure**: Accenture, like many large organizations, has a hierarchical structure that some employees find limiting. They may feel that decisions are made at higher levels without enough input from those at lower levels. 5. **Job Rotation**: While Accenture provides opportunities to work on various projects and gain diverse experiences, some employees may find the frequent changes in job roles and assignments to be disruptive or unsatisfying, as it can make it difficult to build expertise in one specific area. 6. **Focus on Billable Hours**: For employees in client-facing roles, there can be a strong emphasis on billable hours, which might create pressure to meet targets. This focus may detract from other valuable work, such as training, skill development, or personal growth. 7. **Corporate Culture and Bureaucracy**: Some employees may find Accenture’s corporate culture and internal processes to be bureaucratic or rigid. This can sometimes hinder innovation or make day-to-day work less flexible than at smaller, more agile companies. 8. **Compensation vs. Workload**: There are occasional complaints about the mismatch between the amount of work expected from employees and the compensation they receive, particularly at junior levels. Some feel that the workload doesn’t always reflect the compensation package. 9. **Frequent Travel**: Many roles at Accenture, especially in consulting, involve frequent travel. While some employees appreciate this as an opportunity to see new places, others find the travel demanding and tiring, particularly when it impacts their personal life. 10. **Standardization**: Some employees feel that the company’s standardized processes and approach can limit creativity or individual initiative, especially when working on client projects that follow a strict methodology. 11. **No Salary Increment for Several Years**: Some employees have reported not receiving a salary increase for an extended period (e.g., 3 years or more). This can lead to dissatisfaction, especially when job performance and company growth do not seem to be reflected in compensation adjustments. 12. **Extended Working Hours**: Although the standard working hours are supposed to be 9 hours, some employees report being required to work 9.5 hours, leading to frustration and a sense that the company is demanding more time without appropriate compensation or recognition for the additional hours. NEVER WORK WITH THIS COMPANY. WORST COMPANY EVER SEEN....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

It has great learning experiences including upskilling and cross skilling and also we can keep ourselves up to date on technologies, and most of the trainings will be free of cost or reimbursed.

Dislikes

From the last 3 years there has not been great increments or promotions

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

No

Dislikes

Non IT No value for employees. People don't get P ROMOTION or P ROGRESSION. Extreme fa vour ism, po li tics too the c ore Only if you are in favor of m anagement, bu ttering, b oot lic king then you will be considered for Promotion or Progression If they dont need any employee . They'll make you leave the company by trochuring you, by micromanagement, ask / talk/ or do anything, it will be a problem to that employee and heavy trochuring by immediate manager, management and also from the HR. Management and HR are related together combinedly they torcher. There is no way you can reach out to higher management since all are the same. Cannot raise C oncern, CO MPLAINTS, p o s h, g rievance, or any concern since if you raise it will be assigned to the same manager of yours. Third party verification, is out of scope. Only inside politics, management are totally curpt...Read More

Likes

Hybrid culture Good team Can get leaves when needed Salary on time. Internet reimbursement. Cab facility

Dislikes

Low pay below industry average. Single digit or no hikes Very slow promotion if not in development Get stuck in highly Specialised tech stack, very difficult and time consuming to try new things

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Worst work culture full of advertisment, felt like they spent alot of money in social media. No hikes and less salary, work like slavery in Service desk amd application support jobs. Like call center job with worst management and politics. Most of the managers doesnt even know basic troubleshooting or not even know the process. Favorism is there for management, and some of the managers have basic bcom degree or non IT degree and come to become manager in IT, and not even have knowledge about basic technical details....Read More

Likes

How it is obsessed with diversity and women

Dislikes

Been at the company for 7 years Achieved all sorts of milestones in terms of work Leading a team of 6 being just a senior dev Increased business value of the project Also achieved expert proficiency and certifications But Accenture believes in financial well being and diversity, thus dividing everything amongst everyone and within that favouring women employees Top Performers have no role here

Likes

work life balance is maintained since full WFH, not sure how it will look when people are asked back to offices.

Dislikes

They dont live up to their culture. Non sensitive People managers. People like me working more than 10-12 hours everyday. Lot of people for doing everything but no responsibility takers

Likes

Had a good group of friends with whom I shared the same plight.

Dislikes

I was with Mumbai Mobilization team. Leadership is horrible.. they treat their teams like their fiefdom. No matter to whom u escalate the issues.. it's goes unheard. Reporting issues to HR is also of no use. From outside Accenture seems like a dream company.. inside it's all rotten.

Likes

Established structure with nominal benefits and vast Alumni base.

Dislikes

Everything depends on Project and Management. Accenture policies are not being implemented by Leadership and Management, hence there is no work-life balance and benefits even like getting compensated for weekend support or 16hr of overtime. Management Politics are commonly seen.

Likes

Worklife balance and culture is good and lot of celebration of festival and team outings too done at FP&a profile . So its a mixed environment.

Dislikes

Salary hikes and bonus part is concern here there is too partially on it and only favouritism will get all the hikes , the hard working will suffer just by saying that better luck next time.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.