Accenture Senior Customer Service Representative Reviews

Likes

Company has sat and Sun off. Company has few good services like team outing and team lunch.

Dislikes

Multiple dislikes don't know if I can fit here 1) company has team outing and lunch but on paper. Team outing does happens but every six months but somewhere to your nearest mall. 2) now it's 4th year no promotion till now. 3) There is a saying here "if you want promotion either go to banglore or wear a saree". 4) There is a huge discrimination with males in the name of women empowerment. 5) Increments are good if have a god father, but if you are common hard and smart working guy forget it. 6) No one is going to listen you. 7) I wrote an email to HR 3 years ago still she did not respond....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work-life balance, skill development, growth opportunities, pay

Dislikes

Ahmedabad office, in particular, is not a good place to work due to no food vendor availability, no transport facility, & very cramped seating (you can't focus if someone besides you is on a call, desks are right next to one another with no separation).

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I don't like anything about Accenture while I was working for the project Verizon because of this project my thoughts for Accenture changed alot.

Dislikes

No job security along with long working hours with strict parameters which are not even achievable that is why resigning rate is way too high if we compare it with hiring. Out of 16 people batch only 2 to 3 people left after the training. The process is Verizon which is too worst to work. Please avoid if they offer you to work for Verizon.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Timely salary, office location,

Dislikes

Poor management as Accenture has initiated program to increase female employee and give them preferences. Now females are almost 50% of the population and most of them are driving the work culture like if they are at home. Too much ego clashes, non approving nature, female employee always dislike another female employee which makes it even worse. They really do not want anybody to achieve more than themselves. They lie a lot to their team members and just speak sweetly to cover anything. Anything means anything. Female employees mostly do not have much work on their plate but they portray like they are the ones who have all the responsibilities of Accenture. They tend to get their work done by other and publish their own name to take credit. They are just making the place worse day by day. This is true. One 100 percent true. No promotiona and no increament are new normal in Accenture these days....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I like work satisfaction and company culture

Dislikes

Low salaries they are paying. I have worked 2.5 years in accenture not getting any hikes. When i joined the company my salary was 17200rs after 2 years they increased 1000rs of salary.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary is good if you come from different company

Dislikes

Some team members are very rude and they are doing politics more, its destroy good work life culture

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I like nothing at accenture

Dislikes

This feedback is only for Operations - There is no work life balnce, Only work matter to them. When it comes to appraisal - There is nothing and reason would be company has announced no appraisal or promotion. Now Variable part- If you do only work n work still they are not gonna give you good variable, it wil hardly be 7%

Likes

Transportation, work culture, WFH

Dislikes

Internal employees are not getting paid as per market value, like me i have not get any increment since 2 years and promotion from 2021. All preferences are giving to women and not considering mens hard work from last 3 years mostly because of diversity.

Likes

Work life balance and job security

Dislikes

Salary hikes and pramotion and they assign random technologies and we don't have to options to switch technology after some time

Work Details

Work policy: 1day/week from office from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance and company culture. Your managers and leaders take your feedback seriously. Team bonding and building is a very important aspect of Accenture Culture.

Dislikes

Growth is a very slow process, there are so many in line already. Or your should be an exceptional performance with straight 95+ score for all months.. May be then.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Hybrid work would definitely help manage your work life balance.

Dislikes

Promotions and too much of politics, not many opportunities to upskill yourself.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary and company culture

Dislikes

1. Bad culture at Department level 2.No work life balance at department/domain level 3. Lack in management at department level

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It was very good working with Accenture Solutions pvt ltd.

Dislikes

Choosing the teams where our skill sets match is difficult part and sometimes you will be out on different teams or technologies.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Dislikes

So much politics within the team. There is no work life balance concept. I did lot of hardwork at the end just by passing one exam my junior got promoted. Promotion just depends on the years of experience and for freshers just need complete one techleap exam or just complete 2 yrs in company. There is no value for skill.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Policy which is in paper 50 gender equality

Dislikes

50% gender equality which even they dont know nothing they keep for namesake Worst company to work in Even senior management are involved There is no basic employee person security Only Presentation they will do nicely Actual proposal they will give low to get project and make the life a normal developer and leads life hell by making them work continuously without leave for 1 years without any compensation Compoff and if a manager targets you he will make sure you will suffer in your life Indian government is sleeping by allowing these MNCs to not allow IT employees to form a union and fight for their rights Basically indian IT is not monitored and given a free hand to collaborate and exploit common people...Read More

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Skill development. Get to work on latest technology in the industry

Dislikes

Poor remuneration. No hikes for consecutive two years inspite of being outstanding performer.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.