Accenture IT Service Desk Analyst Reviews

Likes

Work from home to me was really saved some financial stability that's it

Dislikes

No hike from 2 years telling budget constraints but we are working daily if they have budget constraints there should not be development also

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good colleagues which are working at your same level. Client facing job.

Dislikes

Appreciation and appraisal are not based on performance and there seems to be bias. Incompetent management and leads causing issues to the employees in many ways.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Once a good company. Good work life balance Good outlook

Dislikes

Bad middle management. People who are not even lead level are managers here . You will not be recognised even when the client has rave reviews about you . There is something fundamentally gone wrong with Accenture recruitment and promotions .50:50 is fine but make sure that it is a credible 50:50

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Learning opportunities are good, My current project is good, no micro management or other headaches

Dislikes

Appraisal is very bad, Since Julie's entry to the company, most of employees are not seeing good salary hikes

Work Details

Work policy: Visit office When ever planned meetings

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The company helps people in developing skill sets. The culture is good and supportive. There is good payouts through rewards and recognition.

Dislikes

There is politics and favoritism. The company do not pay well for appraisals and promotion

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Best working environment

Dislikes

If an employee has been there for close to 4 years please allow him/her to change project of skill of his/her choice don't pressurise someone to work life long in internal framework team that's not healthy for skill and career development for any employee, no hr support, no salary appraisal working on 40 k even after 3 years 9 months

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Management is biased and your voice will not be heated. Promotion status is too bad and people are working more than the business requirements and they are not compensated accordingly.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Pros: Work culture, Flexible timings (based on projects), Salary and Benefits.

Dislikes

Cons: There is no scope for learning and skill development - most of the time, you'll end up in roles that doesn't suite your skill sets, Poor work-life balance ( based on projects), linguistic politics/partiality among the managers.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good learning curve. Good use cases at times which makes way for knowledge growth.

Dislikes

Appraisals and Promotions are random. Less deserving people are promoted. People who are leading even their seniors and delivering complex projects by taking complete ownership are not given promotion. Incentives for hard work is minimal. Something else apart from MERIT drives promotions here.

Work Details

Work related travel: This is a desk job.

Likes

I would say this whole-ly depends on the client and the team you end up in. The people you work with on a daily basis, the developers you interact with, the testers and POs. In terms of work ethic and deliverable quality, I feel I work with the best minds in this team, and that makes me want to become and push my skillset.

Dislikes

The team you work with, work life balance goes in a shambles. Zero Socializing, teams meets, anything that isnt work, doesnt have space on the calendar of the team i work in. Been with this current client of mine for close to 2 years and i haven't met anyone from the team, other than knowing what they sound like, i have no clue about them. Being paid in peanuts, not meeting people, weekends are workdays at times. It kind of starts to get to you, but at times it feels like everyone is going through the same and we cant complain. on they are also reducing the team size by more than 50% stating budgeting issues? which from an employees perspective doesnt make sense....Read More

Work Details

Work policy: Sometimes they call, sometimes they dont

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The massive work pressure ensures a consistent improvement in learning curve. Salary package better than market standard Good perks and benefits Hybrid work model

Dislikes

No worklife balance Leadership believes in cutthroat slavery No salary hikes in the last few years Company doesnt mind letting go of experienced candidates but hires inexperienced candidates

Likes

There is nothing good in Accenture. It does not value your work, ability.

Dislikes

There is lot to say about Accenture in terms of what I dislike about it. It has got very bad work life balance, disgusting increment and promotion culture, worst IT and worst HR team.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing as such

Dislikes

Too much of pressure. No hike in 2 years. Promotion is more difficult than ever. No replacement for people who are leaving. Squeezing the employee till he or she drops.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

On time salary

Dislikes

Work life balance No support from management Politics No respect and value of employees who performs good False commitment of shift time

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The Best Core values of Accenture are Client Value Creation, One Global Network, Respect for the Individual, Best People, Integrity and Stewardship. Working with Accenture give good vibes with Culture, Work satisfaction and rewards on time helps to grow in right direction.

Dislikes

1. Few Indian low mentality leadership. 2. Lack of HR interaction with individual.

Work Details

Work related travel: This is a desk job.

Likes

Nothing at all. Wait only the washrooms!

Dislikes

Tons of things to say. First of all, no good trainings given to the new employees. All the team leaders, bosses and managers are in real hurry from day one. There is no proper introduction given about the company and also about the works/tasks we are supposed to do. The place we work is dirty, noisy and ergonomically poorly designed. Other senior employees laugh, talk, murmur while working so it gets very difficult for the new comers to work in a focused manner in a quiet environment. Hardly any breaks for food in a 8-10 hrs shift. Lastly Accenture hired me in a rotational job shift but after clearing all my interviews when I was hired I was out to work only in night shift. I also questioned them that we had an agreement that I would be working in Accenture in a rotational shift position then why are you guys assigning me only night shift!? Well they were speechless and had their backs against the wall and didn’t have any answers. Such things happen in Accenture India. I would highly recommend people to first see the workplace, the work and the timings you all are getting hired for and then if everything is fine then only join. Don’t also fall in the trap of high salary and perks promised by them. Be cautious and careful before getting hired. Thanks to the audience who reads such feedbacks from ambitionbix.com...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.