AmbitionBox

Reviews

Reviews
Salaries
Interview Questions
About Company
Benefits
Jobs
Office Photos
Community

Home
Companies
Reviews
Salaries
Jobs
Interviews
Salary Calculator
Awards 2024
Campus Placements
Practice Test
Compare Companies

+ Contribute

Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

For Employers

Add office photos

Employer? Claim Account for FREE

Accenture

Compare

3.8

based on 56.6k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated IT/ITES Company - 2024

About
Reviews
56.6k
Salaries
5.8L
Interviews
8.1k
Jobs
17.5k
Benefits
7.3k
Photos
39
Posts
82

Filter reviews by

Accenture Customer Service Analyst Reviews

Updated 11 Feb, 2025

Overall Rating

3.7/5

based on 12 reviews

Rating distribution

5 (41.7%)

2 (16.7%)

3 (25.0%)

0 (0%)

2 (16.7%)

Category Ratings

4.0

Salary

3.3

Company culture

3.3

Skill development

3.2

Job security

3.2

Work satisfaction

3.0

Work-life balance

3.0

Promotions

What employees say about Accenture?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

78% employees reported

Flexible timing

40% employees reported

No travel

49% employees reported

View more detailed insights

Gender based rating

3.9

Rated by Women

4 reviews

3.6

Rated by Men

8 reviews

Accenture is rated 3.7 out of 5 stars on AmbitionBox, based on 12 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Accenture is rated 3.7 out of 5 stars on AmbitionBox, based on 12 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Jobseekers also viewed

TCS Reviews

3.7

• 90k reviews

Infosys Reviews

3.6

• 39.4k reviews

Wipro Reviews

3.7

• 53.2k reviews

Cognizant Reviews

3.7

• 50.3k reviews

HCLTech Reviews

3.5

• 36.2k reviews

Tech Mahindra Reviews

3.5

• 35.2k reviews

Capgemini Reviews

3.7

• 41.8k reviews

IBM Reviews

4.0

• 22.1k reviews

LTIMindtree Reviews

3.8

• 21k reviews

Genpact Reviews

3.8

• 31.6k reviews

DXC Technology Reviews

3.7

• 10k reviews

HCL Group Reviews

3.6

• 5.5k reviews

Atos Reviews

3.9

• 4.1k reviews

NTT Data Reviews

3.9

• 3.9k reviews

NTT DATA, Inc. Reviews

4.0

• 2.8k reviews

Societe Generale Global Solution Centre Reviews

3.8

• 2.4k reviews

HCL Infosystems Reviews

3.9

• 1.5k reviews

Tata Group Reviews

4.2

• 1.3k reviews

Dell EMC Reviews

4.0

• 1.2k reviews

NielsenIQ Reviews

3.8

• 1k reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

12 reviews found

Sort by: Popular

Customer Service Analyst in New Delhi

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 11 Feb 2025

Likes

Salary - Excellent
Company culture - Good

Dislikes

Job security - Poor
Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Analyst in Bangalore / Bengaluru

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Jan 2025

Likes

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Overall Rating

What people are saying about Accenture

View All

kyubi

works at

Genpact

Offer Letter Accenture

Hi Folks, I'm Currently working as an MT in Genpact having 5.88 LPA fixed + 10% annual performance bonus in noida recently got an offer letter Accenture Gurgaon they are offering 8.70 LPA Fixed + 21% Variable on CL 11.2 is it worth joining accenture? Or should i look for another offer ?

Got a question about Accenture?

Ask anonymously on communities.

Customer Service Analyst in Mumbai

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Aug 2023

Likes

Salary

Salary - Good

Dislikes

Culture and religion biased

Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Customer Service Analyst in Mumbai

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Dec 2022

Likes

Honestly would it's good to work with Accenture but no job security

Dislikes

There are many

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Women @ Work is now live!

Explore industry insights, find exclusive jobs & unlock exciting rewards

Customer Service Analyst in Gurgaon / Gurugram

Full Time

Business Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Aug 2023

Likes

It was great working there

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing we can say bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Analyst in Gurgaon / Gurugram

Full Time

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 23 Jun 2022

Likes

The value and morals withhold by company

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

There seems to be an open opportunity to switch between projects but actually is all done with a personal network

Work Details

Hace to adjust as per the requirement

Work days: Rotational Shift (Strict Timings)

Customer Service Analyst in Chennai

Full Time

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Oct 2021

Likes

Overall good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Right now no issue

Work Details

Good

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Accenture.

Customer Service Analyst in Gurgaon / Gurugram

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 27 Mar 2021

Likes

Accenture is the best place to work and learn with a great skills enhancement. You can expect a growth if you are on the correct track.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

There is nothing to dislike about the company.

Work Details

Work days: Rotational Shift (Flexible Timings)

Discover interview dos and don'ts from real experiences

Customer Service Analyst in Bangalore / Bengaluru

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 26 May 2022

Likes

As a company, it's really a good place to work.

Skill development - Good
Job security - Good

Dislikes

Work culture amongst few project management needs to be refined and professional

Salary - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Pathetic

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Analyst in Bangalore Rural

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 19 Apr 2022

Likes

New opportunities

Skill development - Good
Job security - Excellent
Promotions - Good

Dislikes

Nothing

Company culture - Poor

Work Details

Amazing

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Analyst in Bangalore Rural

Business Process Quality Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Mar 2021

Likes

Knowledge

Job security - Good

Dislikes

Too much work and 0 pay

Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Pathetic

Work days: Monday to Friday (Strict Timings)

Customer Service Analyst in Gurgaon / Gurugram

Full Time

Operations Support Department

5.0

posted on 04 Dec 2023

Overall Rating

Claim your company page and respond to reviews as an employer.

Customer Service Analyst Jobs at Accenture

View all

Customer Service Analyst - Record To Report

Navi Mumbai

3-5 Yrs

Not Disclosed

Customer Service Analyst

Mumbai

3-5 Yrs

Not Disclosed

Customer Service Analyst

Mumbai

4-5 Yrs

Not Disclosed

Customer Service Analyst

Mumbai

4-5 Yrs

Not Disclosed

More about working at Accenture

#5 Best Mega Company - 2022

#1 Best Mega IT/ITES Company - 2022

#11 Best Mega Company - 2021

#3 Best Mega IT/ITES Company - 2021

HQ - Dublin, Ireland
IT Services & Consulting
1 Lakh+ Employees (India)
Public
Analytics & KPO
Software Product
Management Consulting

Tell us how to improve this page.

Accenture Customer Service Analyst Reviews by Locations

Accenture Customer Service Analyst Gurgaon / Gurugram Reviews

Accenture Reviews by Designations

Accenture Application Development Analyst Reviews
Accenture Team Lead Reviews
Accenture Application Development - Senior Analyst Reviews
Accenture Senior Analyst Reviews
Accenture Senior Software Engineer Reviews
Accenture Software Engineer Reviews
Show more
Accenture Transaction Processing Associate Reviews
Accenture Associate Software Engineer Reviews
Accenture Analyst Reviews
Accenture Associate Manager Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 Accenture reviews submitted by Accenture employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Accenture is the right company for you. 78% of employees reported the... working days at Accenture as Rotational Shift. 60% employees reported the work timings at Accenture as Strict timing. Read more