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Zomato
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I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.
There was topic given for group discussion with a time limit of 10 mins
I applied via Referral and was interviewed in Apr 2023. There were 2 interview rounds.
Customer support involves providing assistance and resolving issues for customers to ensure their satisfaction.
Customer support involves addressing customer inquiries and concerns
It includes providing product information, troubleshooting, and resolving complaints
Customer support can be provided through various channels such as phone, email, chat, or social media
The goal of customer support is to ensure customer satisfa...
I applied via Company Website and was interviewed in Jul 2022. There were 3 interview rounds.
What people are saying about Zomato
I applied via Naukri.com and was interviewed in Jul 2022. There was 1 interview round.
Zomato interview questions for designations
I applied via Naukri.com and was interviewed in Sep 2021. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Sep 2021. There were 2 interview rounds.
posted on 16 Jul 2024
Filtering candidates can be done by assessing their communication skills, problem-solving abilities, and customer service experience.
Assess communication skills through a mock customer interaction scenario.
Evaluate problem-solving abilities by presenting a challenging customer support case and asking for potential solutions.
Review customer service experience by asking about previous roles and responsibilities in custom...
Selecting a hard worker candidate involves assessing their work ethic, dedication, and consistency.
Look for candidates who have a track record of meeting deadlines and exceeding expectations.
Ask about their previous work experiences and how they handled challenging situations.
Consider their willingness to take on additional responsibilities and go the extra mile.
Evaluate their ability to prioritize tasks and manage the...
bb&e-com is a customer support software platform that helps businesses manage and streamline their customer interactions.
Customer support software platform
Helps businesses manage customer interactions
Streamlines customer support processes
Customer handling is the process of interacting with customers to address their needs, concerns, and inquiries in a professional and efficient manner.
Listening actively to customers' concerns and questions
Providing accurate and timely information or solutions
Maintaining a positive and helpful attitude
Resolving conflicts or issues effectively
Following up with customers to ensure satisfaction
Customer handling involves effectively communicating with customers to address their needs and concerns.
Active listening to understand customer issues
Empathy to show understanding and care towards customers
Problem-solving skills to find solutions to customer problems
Patience to handle difficult customers calmly
Clear communication to provide information and updates to customers
Conflict resolution to resolve disputes and
BB & E-com stands for Business to Business and E-commerce.
BB refers to Business to Business transactions between companies.
E-com refers to E-commerce, which involves buying and selling goods or services over the internet.
BB & E-com are important aspects of modern business operations.
Examples: Amazon selling products to other businesses (BB) and consumers (E-com).
posted on 12 Sep 2024
Good it was hr was friendly
Policybazaar is an online platform that helps users compare and purchase insurance policies from various companies.
Online platform for comparing and purchasing insurance policies
Offers a wide range of insurance products such as health, life, car, and travel insurance
Provides users with quotes from multiple insurance companies to help them make informed decisions
Facilitates easy comparison of policy features, benefits,
I am passionate about providing excellent customer service and believe my skills align well with the role.
Passion for helping customers
Strong communication skills
Previous experience in customer support roles
Desire to contribute to a team and company's success
I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.
Justdial is a local search engine website and app that provides information on businesses, products, and services in India.
Local search engine in India
Provides information on businesses, products, and services
Helps users find contact details, addresses, and reviews
Offers services like online booking, bill payments, and more
based on 8 interviews
1 Interview rounds
based on 21 reviews
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| ₹3.2 L/yr - ₹10 L/yr |
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