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Zomato Interview Questions, Process, and Tips

Updated 22 Feb 2025

Top Zomato Interview Questions and Answers

View all 147 questions

Zomato Interview Experiences

Popular Designations

322 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Group Discussion 

What do you mean by customer service experience and why do you think you are fit for this role?

Interview Preparation Tips

Interview preparation tips for other job seekers - Written communication >= Verbal communication.

Top Zomato Customer Service Executive Interview Questions and Answers

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (35)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (35)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Resume based questions
Round 2 - Case Study 

Restaurant growth related

Top Zomato Key Account Manager Interview Questions and Answers

Q1. What do you know about Zomato ?
View answer (7)

Key Account Manager Interview Questions asked at other Companies

Q1. What is the reason behind introduction of Loan secure products amongst lenders and Insurance companies.
View answer (5)

Chat Process Interview Questions & Answers

user image Anonymous

posted on 9 Aug 2023

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. They will ask you to introduce yourself
Round 3 - Technical 

(1 Question)

  • Q1. What do you know about Bpo
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.

    • BPO companies provide various services such as customer support, technical support, telemarketing, data entry, and more

    • BPO helps companies focus on their core business functions by outsourcing non-core activities

    • BPO services can be onshore, nearshore, or offshore depending on the loc...

  • Answered by AI
Round 4 - Versant test 

(1 Question)

  • Q1. Most of the questions are of fillers, story telling,email
Round 5 - Group Discussion 

Most of the questions they asked about customer service

Round 6 - Client Interview 

(1 Question)

  • Q1. U need to qualify to get certification from client

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident while interacting with the hr and operations manager.

Chat Process Interview Questions asked at other Companies

Q1. What is Empathy and sympathy, write a mali your a customer receive wrong product
View answer (10)

Associate Interview Questions & Answers

user image Anonymous

posted on 12 Jul 2024

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

A situation involving a food delivery will be described. You will have provide with a solution. One needs prior customer service experience to answer these questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Begin your preparation by scraping all info you can get on Zomato online and reading a bit about the customer policy.

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)

Zomato interview questions for popular designations

 Key Account Manager

 (29)

 Business Analyst

 (16)

 Customer Service Executive

 (16)

 Delivery Boy

 (15)

 Chat Support Executive

 (10)

 Associate

 (8)

 Software Developer

 (8)

 Customer Care Executive

 (6)

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What is zomato?
  • Ans. 

    Zomato is a popular online food delivery and restaurant discovery platform.

    • Online food delivery service

    • Restaurant discovery platform

    • Offers reviews, ratings, and menus of restaurants

    • Provides options for ordering food online or booking tables at restaurants

  • Answered by AI
  • Q2. Tell me your Introduction?

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview will be easy and check question on ambitionbox.com

Top Zomato Customer Service Executive Interview Questions and Answers

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

Get interview-ready with Top Zomato Interview Questions

Data Analyst Interview Questions & Answers

user image Anonymous

posted on 10 Jul 2023

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Aptitude test is a way for employers to assess a candidate's abilities through a variety of different testing formats. Aptitude tests will test your ability to perform tasks and react to situations at work. This includes: problem-solving.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself. How did you hear about this position? Why do you want to work here?
  • Ans. Hi thank you for giving me this opportunity to introduce my self lakshmi r am basically from doddballapur i graduate in b. Com from banglore north university
  • Answered Anonymously
  • Q2. What is your greatest strength? What are your strengths and weaknesses? What do you know about this company/organization?

Data Analyst Interview Questions asked at other Companies

Q1. Suppose there is a room in the office and X people enter room throughout the day, Y people leave throughout the day [continuously people are entering the room, some are staying there, and rest are going out] .. so tell me the code to calcul... read more
View answer (11)

Jobs at Zomato

View all
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Your qualification
  • Q2. Your experience
  • Q3. Your work responsibility

Service Delivery Leader Interview Questions asked at other Companies

Q1. How to manage multiple engineer issues when some of them personal, and other have official issues with each other's.
View answer (1)

Production Manager interview

user image ProdSchool

posted on 19 Mar 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tel me about your self
  • Ans. My name is Sanjeet Kumar I am basically from Bihar jehanabad and I currently stay in Jamshedpur my father was farmer and my mother was house wife I have 3elder brothers.then my matric completed Bihar board in2016 and ITI completed 2018 and diploma completed 2023 b.com is continue thank you
  • Answered Anonymously
  • Q2. Why are you join this company
  • Ans. Nothing these company are ver good for public servant and feedback is also good in customer then I will join this company so I am greatful for you thank you
  • Answered Anonymously

Field Supervisor Interview Questions asked at other Companies

Q1. If a fan of 500watt is connected to a single phases line what ampare carent it is consumed
View answer (1)
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself
  • Ans. Hi my name is ........ I am from ........ I completed my graduation last year. I am a fresher so i can't say anything about my skills but i can assure you that if you'll give me a chance than I'll work hard for sure
  • Answered Anonymously

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

Zomato Interview FAQs

How many rounds are there in Zomato interview?
Zomato interview process usually has 2-3 rounds. The most common rounds in the Zomato interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Zomato interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Zomato. The most common topics and skills that interviewers at Zomato expect are Inventory Management, Inbound Logistics, Outbound Logistics, Warehouse Operations and Business Development.
What are the top questions asked in Zomato interview?

Some of the top questions asked at the Zomato interview -

  1. How u deal to the customer if he get non veg food instead of veg foo...read more
  2. How you deal to the customer if he complain that delivery boy threaten hi...read more
  3. What is customer relationship manageme...read more
How long is the Zomato interview process?

The duration of Zomato interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Zomato Interview Process

based on 357 interviews

Interview experience

4
  
Good
View more

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Zomato Reviews and Ratings

based on 2.2k reviews

3.7/5

Rating in categories

3.5

Skill development

3.5

Work-life balance

3.7

Salary

3.3

Job security

3.6

Company culture

3.3

Promotions

3.5

Work satisfaction

Explore 2.2k Reviews and Ratings
Talent Acquisition Specialist

Chennai

0-1 Yrs

₹ 2-3.5 LPA

Shift Manager

Bangalore / Bengaluru,

Delhi/Ncr

2-4 Yrs

₹ 0.5-0.7 LPA

Senior Executive - Inbound, Outbound & Inventory

Mumbai,

Thane

+1

3-8 Yrs

Not Disclosed

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