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Zomato Chat Process Interview Questions and Answers

Updated 9 Aug 2023

Zomato Chat Process Interview Experiences

1 interview found

Chat Process Interview Questions & Answers

user image Anonymous

posted on 9 Aug 2023

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. They will ask you to introduce yourself
Round 3 - Technical 

(1 Question)

  • Q1. What do you know about Bpo
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.

    • BPO companies provide various services such as customer support, technical support, telemarketing, data entry, and more

    • BPO helps companies focus on their core business functions by outsourcing non-core activities

    • BPO services can be onshore, nearshore, or offshore depending on the loc...

  • Answered by AI
Round 4 - Versant test 

(1 Question)

  • Q1. Most of the questions are of fillers, story telling,email
Round 5 - Group Discussion 

Most of the questions they asked about customer service

Round 6 - Client Interview 

(1 Question)

  • Q1. U need to qualify to get certification from client

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident while interacting with the hr and operations manager.

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It was good and clear

Round 3 - Group Discussion 

Discussed about salary ,Self introduction about us

Round 4 - HR 

(1 Question)

  • Q1. Self introduction, basic question

Interview Questionnaire 

5 Questions

  • Q1. Self intro
  • Q2. Tell me about your self
  • Q3. What is flipcart
  • Q4. What are you job
  • Q5. Wh
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Can you lead a team
  • Q2. How you can look after a state
  • Ans. 

    Looking after a state involves monitoring and maintaining its overall well-being and functionality.

    • Regularly assess the current state of affairs

    • Implement strategies to improve and maintain the state

    • Address any issues or concerns promptly

    • Provide necessary resources and support

    • Monitor progress and make adjustments as needed

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please ask clearly on the job role
As they can put you to different job after you role in.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Reasoning
Arithmetic
Mathematics
English l

Round 2 - English 

(1 Question)

  • Q1. Only aptitude test

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy interview and job taking
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. They asked you very normal questions like what you have done in your academics and about your previous experience. They just checked the vocabulary and communication skills.
Round 2 - One-on-one 

(1 Question)

  • Q1. This is the second round which is held by the team manager they also asked about your experience and they give you the situation based questions to check your presence of mind and how thoughtful you are.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't worry if you're good in communication and English vocabulary it will be easy for you.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. How skilled are you with MS Excel?

I applied via Referral and was interviewed in Jul 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

DURATION 45 MINS, 25 QUESTIONS

Round 2 - HR 

(5 Questions)

  • Q1. What is your family background?
  • Q2. Why should we hire you?
  • Q3. Where do you see yourself in 5 years?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.
Round 3 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - feel free to face interview. interview is in your language only

I applied via Company Website and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Get the hardware you need
  • Q2.  Whenever possible, always do your video call on a laptop with a webcam! It’s a better experience for you and those on the other end; joining a video call from a mobile phone can come across unprofessiona...

Interview Preparation Tips

Interview preparation tips for other job seekers - Research the industry and company
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic information about ourself and little bit about eduaction.
Round 3 - One-on-one 

(2 Questions)

  • Q1. How to satisfy customers?
  • Ans. 

    To satisfy customers, it is important to listen to their needs, provide excellent customer service, offer high-quality products/services, and seek feedback for continuous improvement.

    • Listen to customer needs and preferences

    • Provide excellent customer service

    • Offer high-quality products/services

    • Seek feedback for continuous improvement

  • Answered by AI
  • Q2. One scenerio on the base of customer support.

Interview Preparation Tips

Topics to prepare for Flipkart Process Associate interview:
  • Customer Satisfaction
Interview preparation tips for other job seekers - Interview is easy but this company will never hire you directly and the 3rd party companies which are hiring they are worst in every way they will not pay on time and HR is not even approachable.

Zomato Interview FAQs

How many rounds are there in Zomato Chat Process interview?
Zomato interview process usually has 6 rounds. The most common rounds in the Zomato interview process are Resume Shortlist, HR and Technical.
What are the top questions asked in Zomato Chat Process interview?

Some of the top questions asked at the Zomato Chat Process interview -

  1. What do you know about ...read more
  2. Most of the questions are of fillers, story telling,em...read more
  3. U need to qualify to get certification from cli...read more

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based on 2 reviews

5.0/5

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5.0

Skill development

5.0

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5.0

Salary

5.0

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5.0

Company culture

5.0

Promotions

5.0

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