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Flipkart Process Associate Interview Questions and Answers
Flipkart Process Associate Interview Experiences
2 interviews found
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.
(1 Question)
- Q1. Basic information about ourself and little bit about eduaction.
(2 Questions)
- Q1. How to satisfy customers?
- Ans.
To satisfy customers, it is important to listen to their needs, provide excellent customer service, offer high-quality products/services, and seek feedback for continuous improvement.
Listen to customer needs and preferences
Provide excellent customer service
Offer high-quality products/services
Seek feedback for continuous improvement
- Q2. One scenerio on the base of customer support.
Interview Preparation Tips
- Customer Satisfaction
I applied via AmbitionBox and was interviewed in Jun 2022. There were 2 interview rounds.
How to grow and successful
Interview Preparation Tips
2.Apply even if you're not fully qualified. ...
3.Job search like it's your job. ...
4.Use informational interviews to network. ...
5.Set yourself apart with letters of 6.recommendation. ...
7.Know yourself and what you want. ...
8.Pump yourself up and stay positive.
Interview questions from similar companies
Process Associate Interview Questions & Answers
EaseMyTrip.com
student 62ee1261
posted on 15 Oct 2024
Selected
I applied via Approached by Company and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. How was your last weekend?
- Ans.
Spent the weekend relaxing at home and catching up on some reading.
Stayed in and enjoyed some quiet time
Read a new book that I had been wanting to start
Watched a movie marathon on Netflix
Cooked a delicious meal at home
- Q2. Speak for 1 min on a random topic
- Ans.
The importance of time management in the workplace
Time management is crucial for productivity and efficiency
Setting priorities and deadlines helps in organizing tasks
Avoiding procrastination is key to effective time management
Utilizing tools like calendars and to-do lists can aid in time management
Effective time management leads to better work-life balance
Interview Preparation Tips
HUB opertions - inbound & outbound
(2 Questions)
- Q1. Who to handle Inbound
- Ans.
Inbound calls should be handled by customer service representatives who are trained to assist customers with their inquiries and concerns.
Customer service representatives should be knowledgeable about the products or services offered by the company.
They should have good communication skills to effectively address customer needs and concerns.
It is important to have a system in place to track and prioritize inbound calls...
- Q2. Who to handle manpower
- Ans.
Handling manpower involves effective communication, delegation, motivation, and conflict resolution.
Effective communication is key to ensure tasks are understood and completed efficiently.
Delegation of tasks based on individual strengths and skills can improve productivity.
Motivating employees through recognition, rewards, and career development opportunities can boost morale.
Resolving conflicts promptly and fairly can...
Selected
I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.
Reasoning
Arithmetic
Mathematics
English l
(1 Question)
- Q1. Only aptitude test
Interview Preparation Tips
Nidhi Priya
Selected
I applied via Walk-in and was interviewed before May 2023. There were 2 interview rounds.
(1 Question)
- Q1. They asked you very normal questions like what you have done in your academics and about your previous experience. They just checked the vocabulary and communication skills.
(1 Question)
- Q1. This is the second round which is held by the team manager they also asked about your experience and they give you the situation based questions to check your presence of mind and how thoughtful you are.
Interview Preparation Tips
Ujjwal Yadav
Selected
I applied via Naukri.com and was interviewed before Apr 2023. There was 1 interview round.
(1 Question)
- Q1. How skilled are you with MS Excel?
Vedant Samaiya
I applied via Hirect and was interviewed in Jan 2022. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself
- Ans. Just be yourself and tell what you do in your routine also tell her about your goals
Interview Preparation Tips
I applied via Referral and was interviewed in Sep 2024. There was 1 interview round.
Reasoning based assessment
Interview Preparation Tips
(4 Questions)
- Q1. What are your salary expectations?
- Q2. Tell me about yourself.
- Q3. No any other questions
- Q4. No question any other
Link through
(3 Questions)
- Q1. What is your family background?
- Q2. No any other questions
- Q3. Are you comfortable this job
Interview Preparation Tips
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Flipkart Process Associate Interview Process
based on 2 interviews
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Flipkart Process Associate Reviews and Ratings
based on 9 reviews
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