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WNS Lead Operator Interview Questions and Answers

Updated 27 Mar 2024

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Essay writing for any of given topics

Round 3 - One-on-one 

(4 Questions)

  • Q1. Customer satisfaction and Dissatisfaction
  • Q2. Empathy and Sympathy
  • Q3. How to handle an irate customer
  • Ans. 

    Listen actively, empathize, remain calm, apologize, offer solutions, follow up

    • Listen actively to understand the customer's concerns

    • Empathize with the customer's emotions and show understanding

    • Remain calm and composed, even if the customer is angry

    • Apologize for any inconvenience caused, regardless of fault

    • Offer solutions to address the customer's issue and resolve it

    • Follow up with the customer to ensure their satisfacti

  • Answered by AI
  • Q4. Most memorable memory
  • Ans. 

    My most memorable memory is hiking to the top of a mountain at sunrise.

    • Woke up before dawn to start the hike

    • Struggled through steep terrain and rocky paths

    • Reached the summit just as the sun was rising, breathtaking view

    • Felt a sense of accomplishment and awe at the beauty of nature

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Lead Operator interview:
  • Customer Service
  • Last profile
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - Technical 

(5 Questions)

  • Q1. Self introduction
  • Q2. About your experience
  • Q3. Complete technical certification
  • Q4. Develop knowledge about the roles
  • Q5. Read roles and responsibilities

Interview Preparation Tips

Topics to prepare for Conneqt Business Solutions Data Entry Operator interview:
  • Software Development
Interview preparation tips for other job seekers - Prepare your resume inside a skills and job description read it only after you are shortlisted may be later
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about your self introduction
  • Ans. 

    I am a dedicated and experienced computer operator with a strong background in IT support and troubleshooting.

    • Over 5 years of experience in operating computer systems

    • Proficient in troubleshooting hardware and software issues

    • Skilled in maintaining system performance and security

    • Strong knowledge of operating systems such as Windows and Linux

  • Answered by AI
  • Q2. Why MBA and salary expected
  • Ans. 

    I pursued an MBA to enhance my business acumen and leadership skills. I am looking for a competitive salary based on my qualifications and experience.

    • MBA helps me develop a deeper understanding of business concepts and strategies

    • It equips me with leadership and management skills to excel in my role as a Computer Operator

    • I am seeking a salary that reflects my qualifications, experience, and the current market standards

  • Answered by AI
  • Q3. Strength and weekness
  • Q4. How do you pronounce
  • Ans. 

    The pronunciation of 'I want you to' varies depending on regional accents and dialects.

    • The pronunciation of 'I' can vary between 'ahy' and 'ee'.

    • The pronunciation of 'want' can vary between 'wahnt' and 'wawnt'.

    • The pronunciation of 'you' can vary between 'yoo' and 'yuh'.

    • The pronunciation of 'to' is typically 'too'.

  • Answered by AI
  • Q5. What about next 5 years
  • Ans. 

    In the next 5 years, I aim to enhance my skills in computer operations, stay updated with new technologies, and take on more responsibilities.

    • Continuously upgrade skills through training and certifications

    • Stay informed about advancements in technology and software

    • Seek opportunities for career growth and advancement within the company

    • Develop expertise in specific areas such as network security or database management

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Infosys BPM Computer Operator interview:
  • My own
Interview preparation tips for other job seekers - Good
Interview experience
1
Bad
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Not Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a detail-oriented data entry operator with strong organizational skills and a passion for accuracy.

    • Experienced in entering data accurately and efficiently

    • Proficient in using data entry software and tools

    • Strong attention to detail and ability to spot errors

    • Excellent organizational skills and ability to prioritize tasks

    • Ability to work independently and meet deadlines

  • Answered by AI
  • Q2. Reading test about Sachin Tendulkar and translate

Interview Preparation Tips

Interview preparation tips for other job seekers - Need
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Why do this job?
Round 2 - Technical 

(2 Questions)

  • Q1. Typing test essey
  • Q2. Email formatting
Round 3 - Case Study 

Salery discuss why join this organization

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why do you want to join this
  • Ans. 

    I am detail-oriented and enjoy working with data, making me a perfect fit for this role.

    • I have strong attention to detail, which is essential for accurate data entry.

    • I enjoy working with data and organizing information in a systematic way.

    • I am proficient in data entry software and have experience in similar roles.

    • I am excited about the opportunity to contribute to the efficiency and accuracy of your data management pro

  • Answered by AI
  • Q2. Tell me something about yourself
  • Ans. 

    I am a detail-oriented individual with strong data entry skills and a passion for accuracy.

    • Graduated with a degree in Computer Science

    • Previous experience in data entry roles

    • Proficient in Microsoft Excel and data management software

    • Strong attention to detail and accuracy

    • Ability to work efficiently under pressure

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your strength

Interview Preparation Tips

Interview preparation tips for other job seekers - Very nice
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. About your self
  • Q2. And future gold
  • Q3. Presentworking details

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
3
Average
Difficulty level
-
Process Duration
2-4 weeks
Result
-

I applied via Job Fair and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Group discussion to be specific in this field.

Round 3 - One-on-one 

(2 Questions)

  • Q1. What is your name
  • Q2. Rahul kumar prajapati urf pata nahi

Interview Preparation Tips

Interview preparation tips for other job seekers - I don't have any advice, i am jobless

WNS Interview FAQs

How many rounds are there in WNS Lead Operator interview?
WNS interview process usually has 1 rounds. The most common rounds in the WNS interview process are HR.
How to prepare for WNS Lead Operator interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at WNS. The most common topics and skills that interviewers at WNS expect are Effective Team Management, Escalations, Operations and SLA.

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WNS Lead Operator Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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WNS Lead Operator Salary
based on 120 salaries
₹2 L/yr - ₹10.2 L/yr
27% less than the average Lead Operator Salary in India
View more details

WNS Lead Operator Reviews and Ratings

based on 15 reviews

3.8/5

Rating in categories

3.5

Skill development

3.8

Work-life balance

3.2

Salary

4.1

Job security

3.7

Company culture

3.0

Promotions

3.8

Work satisfaction

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