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WNS

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based on 12k Reviews

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WNS Lead Operator Reviews

Updated 10 Mar, 2025

Overall Rating

3.7/5

based on 16 reviews

Rating distribution

5

5 (31.3%)

4

2 (12.5%)

3

5 (31.3%)

2

0 (0%)

1

4 (25.0%)

Category Ratings

4.1

Job security

3.8

Work-life balance

3.7

Company culture

3.7

Work satisfaction

3.5

Skill development

3.1

Salary

3.0

Promotions

What employees say about WNS?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

90% employees reported

Flexible timing

70% employees reported

No travel

80% employees reported

View more detailed insights

Gender based rating

2.4

Rated by Women

4 reviews

4.1

Rated by Men

12 reviews

WNS is rated 3.7 out of 5 stars on AmbitionBox, based on 16 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the ... Read more

WNS is rated 3.7 out of 5 stars on AmbitionBox, based on 16 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

16 reviews found

Sort by: Popular

Lead Operator in Pune

Full Time

·

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 10 Mar 2025

Likes

Just came to office and completed assign work, that's fine.

Job security - Good
Work-life balance - Good

Dislikes

No incriminat, very less payment for employee. HR team can't respond.

Salary - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Lead Operator in Mumbai

Full Time

·

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 27 Jan 2025

Likes

Skill development - Good
Job security - Good

Dislikes

Promotions - Poor

Overall Rating

Good

What people are saying about WNS

View All

a senior associate

Hi Folks, I am Working in capgemini and getting 4.2LPA with variable. Holding 3 offers for RTR profile with having 3 YOE. 1. WNS Sr. Associate -5.5 + 52K vari... read more

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Lead Operator in Gurgaon / Gurugram

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Oct 2024

Likes

Work life balance

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing dislike

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Lead Operator in Bangalore / Bengaluru

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 04 Oct 2024

Likes

Work timings, work- life balance.appreciation towards work

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary is not in par with other companies

Lead Operator in Bangalore / Bengaluru

Full Time

·

Finance Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 24 Sep 2024

Likes

Good Work life balance

Job security - Excellent
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

Poor Salary, hikes and promotion

Promotions - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Read WNS Lead Operator Reviews based on locations

3.8

Pune

(6)

Lead Operator in Sholinganallur

Full Time

·

Finance Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Oct 2023

Likes

We can improve our skills and developmental. We can gain the experiance.

Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

What ever hard work and smart work we do, our management needs to motivate and encourage us to grow. Here it is very less.

Lead Operator in Pune

Full Time

·

General Insurance Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 21 Feb 2024

Likes

Nothing Nothing Nothing Nothing Nothing

Dislikes

Nothing Nothing Nothing Nothing Nothing

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about WNS.

Lead Operator in Gurgaon / Gurugram

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 24 Jun 2023

Likes

Work environment

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Hr is tough to reach

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Lead Operator in Gurgaon / Gurugram

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Jun 2022

Likes

Worst Management.. No work life balance

Dislikes

No work life balance.. Worst management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Worst

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Lead Operator in Pune

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 20 Jan 2023

Likes

Good atmosphere in company and healthy treatment with employee

Skill development - Good
Job security - Good
Company culture - Good

Dislikes

No

Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Lead Operator in New Delhi

Full Time

·

Other Hospital Staff Department

1.0

posted on 10 Dec 2023

Overall Rating

Bad

Lead Operator in Navi Mumbai

Full Time

·

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Feb 2022

Likes

Its worst expirience

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Lead Operator in Phursungi

Full Time

·

Insurance Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 02 Sep 2022

Likes

The best part skill development

Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing to say

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Lead Operator in Pune

Insurance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 May 2022

Likes

Amazing work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike here

Work Details

The experience has been great

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Lead Operator in Pune

Finance & Accounts Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 May 2022

Likes

Nothing…. Compensation is a scam

Dislikes

Everything related to this organisation

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Hell

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Lead Operator in Pune

Full Time

·

Accounting & Taxation Department

5.0

posted on 20 Jan 2024

Overall Rating

Excellent

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More about working at WNS

HQ - Mumbai, Maharashtra, India
BPO
10k-50k Employees (India)
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WNS Lead Operator Reviews by Locations

WNS Lead Operator Pune Reviews

WNS Reviews by Designations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 WNS reviews submitted by WNS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if WNS is the right company for you. 90% of employees reported the working days at W...NS as Monday to Friday. 70% employees reported the work timings at WNS as Flexible timing. Read more

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WNS Lead Operator Reviews

WNS Office Photos

+14

more

WNS Lead Operator Salary

based on 118 salaries

₹3 L/yr - ₹10.2 L/yr

27% less than the average Lead Operator Salary in India

View more details

Employee Benefits for WNS Lead Operator

Office cab/shuttle

1 total response

Child care facility

1 total response

Health insurance

1 total response

Office gym

1 total response

+3 more benefits

Compare WNS with

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3.7

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3.6

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3.5

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3.5

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