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WNS BPO Trainee Interview Questions and Answers
WNS BPO Trainee Interview Experiences
2 interviews found
Anonymous
Interview Questionnaire
4 Questions
- Q1. What is BPO?
- Ans.
BPO stands for Business Process Outsourcing. It involves contracting non-core business functions to a third-party provider.
BPO is a cost-effective way for companies to handle non-core business functions such as customer service, data entry, and accounting.
BPO providers are typically located in countries with lower labor costs, such as India and the Philippines.
BPO can be categorized into back-office outsourcing and fro...
- Q2. What are ur future goals and objectives if u r appointed ?
- Q3. Say few lines on any topic
- Q4. Why is BPO important
- Ans.
BPO is important for businesses to outsource non-core functions and focus on core competencies.
BPO helps businesses reduce costs by outsourcing non-core functions such as customer service, data entry, and back-office operations.
It allows businesses to focus on their core competencies and improve their overall efficiency.
BPO also provides access to a global talent pool and enables businesses to operate 24/7.
For example,...
Interview Questionnaire
1 Question
- Q1. Self about
Interview questions from similar companies
Selected
I applied via Company Website and was interviewed in Feb 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself
- Ans.
I am a recent graduate with a strong interest in customer service and problem-solving. I am eager to learn and grow in the BPO industry.
Recent graduate with a degree in Business Administration
Strong communication and interpersonal skills
Previous experience in retail customer service
Proficient in Microsoft Office applications
Eager to learn and adapt to new challenges
Interview Preparation Tips
I applied via Job Fair and was interviewed in Oct 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about your self?
- Ans.
I am a dedicated and experienced BPO Executive with a strong background in customer service and team management.
Over 5 years of experience in the BPO industry
Proven track record of exceeding targets and KPIs
Skilled in managing and motivating teams to deliver exceptional customer service
Proficient in using CRM systems and other BPO tools
Excellent communication and problem-solving skills
- Q2. Expected salary?
- Ans.
My expected salary is competitive and based on my experience, skills, and the market rate for BPO executives.
Research the average salary range for BPO executives in the industry
Consider your years of experience and skills that you bring to the role
Be prepared to negotiate based on the company's budget and benefits package
Interview Preparation Tips
(2 Questions)
- Q1. Cardio vascular system
- Q2. Hormones types and functions
Interview Preparation Tips
Assignment of writing queries as technical about using SQL DDL,DML commands.
Interview Preparation Tips
Self interdiction education
(3 Questions)
- Q1. Self interdiction education based qualification
- Q2. Education based qualification
- Q3. Salary packages
(2 Questions)
- Q1. Salary benefits weakness
- Q2. Any question for my family
Interview Preparation Tips
RUSHIKESH APPIKONDA
I applied via campus placement at Aditya Degree College, Kakinada and was interviewed in Feb 2024. There were 3 interview rounds.
Test is all about common CRT questions
Simple topics like Artificial intelligence
(1 Question)
- Q1. Tell me about yourself. Why Foundever .
I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.
(2 Questions)
- Q1. Talk about any topic for few minutes
- Ans.
The impact of social media on society
Social media has revolutionized communication and connectivity
It has transformed the way people interact and share information
Social media has both positive and negative effects on society
Examples of positive effects include increased awareness, connectivity, and empowerment
Negative effects include cyberbullying, privacy concerns, and addiction
- Q2. What do you know about customer service
- Ans.
Customer service involves providing assistance and support to customers to meet their needs and ensure satisfaction.
Customer service is the act of assisting and supporting customers in various ways.
It involves addressing customer inquiries, resolving issues, and providing information.
Customer service can be provided through various channels such as phone, email, chat, or in-person.
It requires effective communication, p...
Selected
I applied via Naukri.com and was interviewed in Jan 2023. There were 3 interview rounds.
Aptitude test concept and text papers on many pages topics and such as average numbers paternership distance and percentage
(7 Questions)
- Q1. Carefully read the description and understand every point as well as how your own skills fulfill all the reaquirements
- Q2. What is job role as a content reviewers will be responsible for analysing profiles videos and test based investigation resolution issues
- Q3. Hr interviewer spelling and pronounciation own prepared and reliable interviewer wants to know you are well rounded person
- Q4. Show confidence in your self and your abilities key words to use profit and gain challenge and responsibilities developing new skills team players
- Q5. I have acquried relavant skills and experiance which bring to the organisation work to my full potential so what i can contrubute to words the growth your company
- Q6. I assure you that i will relavant work to my relavant technolagies to words growth and contrubte welfare your company
- Q7. Especially good care of your self strres your self working under pressure blocks your creativity and ability
Interview Preparation Tips
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WNS BPO Trainee Reviews and Ratings
based on 1 review
Rating in categories
|
Senior Associate
11.6k
salaries
|  ₹0.8 L/yr - ₹8 L/yr |
|
Associate
3.9k
salaries
| ₹1 L/yr - ₹7 L/yr |
|
Associate Lead
3k
salaries
| ₹2.7 L/yr - ₹11 L/yr |
|
Assistant Manager
2.9k
salaries
| ₹5 L/yr - ₹16 L/yr |
|
Senior Associate Operations
2.7k
salaries
| ₹1.1 L/yr - ₹7.5 L/yr |
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