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Wipro Customer Care Executive Interview Questions and Answers for Freshers

Updated 18 Sep 2023

Wipro Customer Care Executive Interview Experiences for Freshers

3 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Great interview, got to learn a lot about my own mistakes and shortcomings. Interview was intense and brutal to be honest but I am glad to give it.
  • Q2. Tell me about your self?

Interview Preparation Tips

Interview preparation tips for other job seekers - Revise everything there is in your resume. Don't add something that you have no knowledge of.

I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Why should we hire you?
  • Q2. Where do you see yourself in 5 years?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.
  • Q5. Do you like to work in a group or an individual and why?
  • Ans. I love to work in team because team work make successful work in short period of time.
  • Answered Anonymously
Round 3 - Group Discussion 

We will decuss according to topic

Round 4 - Case Study 

Case study studies about decision making

Interview Preparation Tips

Interview preparation tips for other job seekers - I could like to work in company like yours
I want to groom my working experience and as fresher it will be good opportunity for me to be part of this organisation.

Customer Care Executive Interview Questions Asked at Other Companies for Fresher

Q1. Tell me about this product how will sell to the customer
Q2. How will you handle irrated customers?
asked in Amazon
Q3. What is customer service, how do we deal with customer service
asked in iEnergizer
Q4. Difference between inbound and outbound processes?
Q5. How much is the shipping to Canada ? Was to place the order at th ... read more

I applied via Walk-in and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. The interviewer asked me to give my introduction and my Work experience.
  • Q2. The interviewer will ask you to speak your name.,your date of birth,your educational qualifications,Computer Knowledge,your Skill,your Key Skill,your Extra Curricular Activities.
  • Q3. The interviewer will ask you about your Work experience.He/She will ask you if you have worked in any previous office.,school or any institution.
  • Q4. The interviewer will ask you if you are comfortable to travel in cab in day shift/night shift
  • Q5. The interviewer will ask you ,Can you speak good English?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please give answers to all questions presicely.

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about social media
  • Ans. 

    Social media refers to online platforms where users can create and share content, connect with others, and engage in virtual communities.

    • Social media platforms include Facebook, Instagram, Twitter, LinkedIn, and TikTok.

    • Users can share photos, videos, status updates, and links on social media.

    • Social media allows for real-time communication and interaction with a global audience.

    • Businesses use social media for marketing,...

  • Answered by AI
  • Q2. Tell me about the movie that you recently watched
  • Ans. 

    I recently watched the movie 'The Shawshank Redemption'

    • The movie is based on a Stephen King novella

    • It follows the story of a banker who is wrongly convicted of murder and his experiences in Shawshank State Penitentiary

    • Themes of hope, friendship, and redemption are central to the plot

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - One of the worst interview process. They don't let us know the results. Just doing interview to fullfill their targets. Will take interview for just corporate formality
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Company Website and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

How u get to work to this company & our work performance to get hire posting & good computer skills good communication skills good English knowledge or tamil knowledge

Round 2 - Group Discussion 

About working discussion how to work to more improvement

Interview Preparation Tips

Interview preparation tips for other job seekers - When we'r working others want to help for freshers for how to work because they don't no about this company so seniors only want to help for fresher to move to other step
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Newspaper Ad and was interviewed in Dec 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About general topics
  • Q2. Life changing experience
  • Ans. 

    My life-changing experience was studying abroad in Japan.

    • Studying abroad in Japan opened my eyes to a new culture and way of life.

    • I learned to adapt to a different language and customs, which improved my communication and problem-solving skills.

    • Living independently in a foreign country taught me self-reliance and boosted my confidence.

    • I made lifelong friendships with people from different backgrounds and gained a globa...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Tata Group Customer Care Executive interview:
  • internet marketing
  • Business Development
Interview preparation tips for other job seekers - Life is not so easy
Life is not so hard
Life is so pretty

I applied via Approached by Company and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself,about your skills,basic knowledge about you

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, and whatever details you have mentioned In your cv be honest to that,Dont write unnecessary things that you Don't know in your cv.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 
Round 3 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. Confident While Speaking
  • Q3. D

Interview Preparation Tips

Interview preparation tips for other job seekers - COnfident

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction about the process

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be careful with with interview
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jun 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Speed,time ,and distance of aptitude of formulas, percentage,ratio etc..

Round 3 - Group Discussion 

Group discussion is a comprehensive technical issue and job , scholarship etc. Of judge one to term work.

Round 4 - Assignment 

A task or piece of work allocated of someone as part of a job work course of study

Interview Preparation Tips

Topics to prepare for Genpact Customer Care Executive interview:
  • customer care
  • Technical Services
  • Succession Planning
Interview preparation tips for other job seekers - Practice make prefect .
Stay positive
Network ,network.
Don't let bad news gets your down

Wipro Interview FAQs

How many rounds are there in Wipro Customer Care Executive interview for freshers?
Wipro interview process for freshers usually has 3 rounds. The most common rounds in the Wipro interview process for freshers are Resume Shortlist, One-on-one Round and HR.
How to prepare for Wipro Customer Care Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Wipro. The most common topics and skills that interviewers at Wipro expect are Communication Skills, International Voice Process, Advanced Excel, Aramco and Bpo Voice.
What are the top questions asked in Wipro Customer Care Executive interview for freshers?

Some of the top questions asked at the Wipro Customer Care Executive interview for freshers -

  1. In an interview, you have to speak on any topic? For instance I converse that, ...read more
  2. Reasoning , excel related questions , short cuts of key relate...read more
  3. Great interview, got to learn a lot about my own mistakes and shortcomings. Int...read more

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People are getting interviews through

based on 3 Wipro interviews
WalkIn
Job Portal
33%
33%
34% candidates got the interview through other sources.
Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Wipro Customer Care Executive Salary
based on 314 salaries
₹1.1 L/yr - ₹4.4 L/yr
14% more than the average Customer Care Executive Salary in India
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Wipro Customer Care Executive Reviews and Ratings

based on 102 reviews

3.7/5

Rating in categories

3.7

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3.5

Work-Life balance

3.5

Salary & Benefits

3.8

Job Security

3.7

Company culture

3.4

Promotions/Appraisal

3.5

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