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Tata Group Customer Care Executive Interview Questions and Answers
Tata Group Customer Care Executive Interview Experiences
1 interview found
Anonymous
I applied via Newspaper Ad and was interviewed in Dec 2022. There was 1 interview round.
(2 Questions)
- Q1. About general topics
- Q2. Life changing experience
- Ans.
My life-changing experience was studying abroad in Japan.
Studying abroad in Japan opened my eyes to a new culture and way of life.
I learned to adapt to a different language and customs, which improved my communication and problem-solving skills.
Living independently in a foreign country taught me self-reliance and boosted my confidence.
I made lifelong friendships with people from different backgrounds and gained a globa...
Interview Preparation Tips
- internet marketing
- Business Development
Life is not so hard
Life is so pretty
Interview questions from similar companies
I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about your self
- Ans.
I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.
Experienced in B2B sales and account management
Proven track record of meeting and exceeding sales targets
Strong communication and negotiation skills
Ability to build and maintain strong client relationships
Proficient in CRM software and sales analytics
- Q2. What do you mean by Customer serive
- Ans.
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, live chat, or in-pe...
- Q3. Tell me How to sales Our product
- Ans.
To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.
Research and understand the target market
Identify the customer's pain points and needs
Highlight the unique features and benefits of our product
Provide excellent customer service and follow-up
Offer promotions or discounts to incentivize purchase
Use persuasive language and storytelling to create an emoti...
Interview Preparation Tips
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week
I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.
Typing test
(2 Questions)
- Q1. What is your family background?
- Q2. Tell me about yourself.
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.
Typing test
(1 Question)
- Q1. Ss hiukd be more careful
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.
Typing test
(1 Question)
- Q1. Self introduction about introduction
Interview Preparation Tips
I appeared for an interview before May 2020.
Interview Questionnaire
1 Question
- Q1. There's nothing, they just asked to introduce myself and then they asked about customer support basic questions. Infact HR will tell you what they'll ask, it's very simple for customer support executive in...
Interview Preparation Tips
I applied via Company Website and was interviewed before Feb 2021. There were 3 interview rounds.
Bsc computers
Interview Preparation Tips
Identify your transferabble skills
I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.
Typing test
(2 Questions)
- Q1. What is your family background?
- Q2. Tell me about yourself.
Interview Preparation Tips
- Self introduction
I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. When you asked to say about ur memorable day
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Aug 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself..??
- Q2. How you spent your last birthday or Sunday..??
- Q3. Given one topic like if you tell your favorite place so they ask regarding this and one topic is child education
Interview Preparation Tips
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Tata Group Customer Care Executive Interview Process
based on 1 interview
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Tata Group Customer Care Executive Reviews and Ratings
based on 8 reviews
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Manager
124
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|  ₹9 L/yr - ₹38 L/yr |
|
Assistant Manager
116
salaries
| ₹3.8 L/yr - ₹16 L/yr |
|
Software Engineer
83
salaries
| ₹5 L/yr - ₹21 L/yr |
|
Senior Manager
70
salaries
| ₹12 L/yr - ₹42 L/yr |
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salaries
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