VOIZ Interview Questions, Process, and Tips

Q1. Describe yourself introduction
Ans. 
I am a dedicated and empathetic customer service executive with excellent communication skills.
• Strong problem-solving skills

• Ability to handle difficult customers

• Experience in resolving customer complaints

• Proficient in using customer service software

• Good knowledge of product/service offerings

• Effective listening and communication skills
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Q2. Discribe your last vacation
Ans. 
I spent my last vacation exploring the beautiful beaches of Bali.
• Visited popular tourist spots like Kuta Beach and Tanah Lot Temple

• Enjoyed water activities like snorkeling and surfing

• Indulged in delicious local cuisine like Nasi Goreng and Babi Guling

• Relaxed and rejuvenated with traditional Balinese spa treatments

• Witnessed stunning sunsets and breathtaking landscapes
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Q3. Discribe your hobby and why u you like your hobby
Ans. 
My hobby is photography. I enjoy capturing moments and expressing my creativity through visuals.
• I love photography because it allows me to freeze moments in time and create lasting memories.

• I enjoy exploring different perspectives and angles to capture unique and visually appealing shots.

• Photography helps me express my creativity and emotions through visuals.

• I find joy in the process of composing a shot, adjusting sett...read more
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Q1. Discribe your last visit
Ans. 
My last visit was to a local amusement park.
• Visited a local amusement park

• Enjoyed various rides and attractions

• Had a delicious meal at one of the park's restaurants

• Spent quality time with friends and family

• Overall, had a fun and memorable experience
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Q2. Again took introduction
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Q1. Introduction on was there wants to know speaking lebel
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Q1. Introduction was there
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Mock test training is highly effective for improving communication skills.

Q1. Learning the best approach to handling Customer Relationship Management (CRM)?
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Q2. What is the process for making a deposition?
Ans. 
Deposition process involves taking sworn testimony from a witness outside of court.
• Schedule a deposition with all parties involved

• Administer the oath to the witness

• Ask questions to the witness, which are recorded by a court reporter

• Witness reviews and signs the transcript

• Transcript is used as evidence in court proceedings
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Q3. How to handle the customer feedback
Ans. 
Handle customer feedback by actively listening, empathizing, resolving issues, and following up.
• Listen actively to the customer's feedback without interrupting

• Empathize with the customer's concerns and show understanding

• Resolve the issue promptly and effectively

• Follow up with the customer to ensure their satisfaction

• Take feedback as an opportunity to improve service
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Q4. How-to handle the customer feelings
Ans. 
Handle customer feelings by actively listening, empathizing, and offering solutions.
• Listen actively to the customer's concerns and emotions.

• Empathize with the customer by acknowledging their feelings and showing understanding.

• Offer solutions or alternatives to address the customer's issues.

• Stay calm and composed, even if the customer is upset or angry.

• Follow up with the customer to ensure their satisfaction with the re...read more
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Q5. Preparation of Script
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Q1. What is your understanding of sales?
Ans. 
Sales is the process of identifying, attracting, and converting potential customers into actual buyers of a product or service.
• Sales involves building relationships with customers to understand their needs and provide solutions.

• It requires effective communication and persuasion skills to convince customers to make a purchase.

• Sales also involves setting and achieving targets, negotiating deals, and closing sales.

• Success...read more
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Q2. What is B2B sales
Ans. 
B2B sales refers to business-to-business sales, where companies sell products or services to other businesses rather than individual consumers.
• Involves selling products or services to other businesses

• Focuses on building relationships with other companies

• Often involves longer sales cycles and larger deal sizes

• Examples include selling software to a company for their internal use or providing consulting services to a busi
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Q3. Rate your languages on a scale of 1 to10 according to your skills
Ans. 
I would rate my language skills as follows: English - 9, Spanish - 7, French - 5.
• English - 9: Fluent in speaking, writing, and comprehension

• Spanish - 7: Can hold conversations and understand most content

• French - 5: Basic understanding, can communicate simple phrases
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Q1. Your long time goal
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Q2. Tell about yourself
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