VOIZ Interview Questions, Process, and Tips

Sales process how we speck to customer and how to handle to customer for there query and keep them happy...

Q1. Abt family and salary decision
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Q2. When you can join
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Q3. About job profile
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Q4. Provide fund and tax
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Q5. Joining date why you like to join
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Q1. Language known technical
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Q1. Tell about your self
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Q1. Tell about your self
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Q1. Why should we hire you and what is your qualities which attracts us
Ans. 
I should be hired because of my excellent communication skills, problem-solving abilities, and customer-centric approach.
• Excellent communication skills: I have a strong command over multiple languages and can effectively communicate with customers from diverse backgrounds.

• Problem-solving abilities: I have a knack for identifying and resolving customer issues promptly and efficiently.

• Customer-centric approach: I priorit...read more
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Q2. How will you handle an irritated customer if we will hire you fir the role
Ans. 
I will handle an irritated customer by actively listening to their concerns, empathizing with their frustration, and offering a solution to their problem.
• Listen attentively to the customer's complaint without interrupting

• Show empathy and understanding towards their frustration

• Apologize for any inconvenience caused and take responsibility

• Offer a solution or alternatives to resolve their issue

• Ensure the customer is satis...read more
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Q1. Self introduction
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Q2. Checking on our past experience and communication skills
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All kinds related to system and sales

Q1. It is basic , about self and previous job profile
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Q2. Communication skill
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Q3. Working hours and your flexibility
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Q4. Previous salary
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Q5. Job profile in previous company
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Q1. Why you want to work in customer support. Tell me about your self in English and Hindi.
Ans. 
I want to work in customer support because I enjoy helping people and solving problems.
• I have excellent communication skills and enjoy interacting with people.

• I am patient and empathetic, which helps me understand and address customer concerns.

• I am a good problem solver and enjoy finding solutions to challenges.

• I have previous experience in customer service roles and have received positive feedback from customers.

• I bel...read more
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Q2. Tell your thoughts about women empowerment and child labor.
Ans. 
Women empowerment and child labor are important social issues that require attention and action.
• Women empowerment is the process of empowering women to participate fully in economic, social, and political spheres.

• It involves providing equal opportunities, rights, and resources to women, enabling them to make independent decisions and have control over their lives.

• Empowered women can contribute to the development of soc...read more
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