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VOIZ Interview Questions and Answers

Updated 28 Feb 2025

Q1. What is the process for making a deposition?

Ans.

Deposition process involves taking sworn testimony from a witness outside of court.

  • Schedule a deposition with all parties involved

  • Administer the oath to the witness

  • Ask questions to the witness, which are recorded by a court reporter

  • Witness reviews and signs the transcript

  • Transcript is used as evidence in court proceedings

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Q2. How to handle the customer feedback

Ans.

Handle customer feedback by actively listening, empathizing, resolving issues, and following up.

  • Listen actively to the customer's feedback without interrupting

  • Empathize with the customer's concerns and show understanding

  • Resolve the issue promptly and effectively

  • Follow up with the customer to ensure their satisfaction

  • Take feedback as an opportunity to improve service

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Q3. How-to handle the customer feelings

Ans.

Handle customer feelings by actively listening, empathizing, and offering solutions.

  • Listen actively to the customer's concerns and emotions.

  • Empathize with the customer by acknowledging their feelings and showing understanding.

  • Offer solutions or alternatives to address the customer's issues.

  • Stay calm and composed, even if the customer is upset or angry.

  • Follow up with the customer to ensure their satisfaction with the resolution.

  • Provide excellent customer service to build trust...read more

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Q4. Rate your languages on a scale of 1 to10 according to your skills

Ans.

I would rate my language skills as follows: English - 9, Spanish - 7, French - 5.

  • English - 9: Fluent in speaking, writing, and comprehension

  • Spanish - 7: Can hold conversations and understand most content

  • French - 5: Basic understanding, can communicate simple phrases

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Q5. What is your understanding of sales?

Ans.

Sales is the process of identifying, attracting, and converting potential customers into actual buyers of a product or service.

  • Sales involves building relationships with customers to understand their needs and provide solutions.

  • It requires effective communication and persuasion skills to convince customers to make a purchase.

  • Sales also involves setting and achieving targets, negotiating deals, and closing sales.

  • Successful sales professionals focus on building trust and delive...read more

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Q6. What is B2B sales

Ans.

B2B sales refers to business-to-business sales, where companies sell products or services to other businesses rather than individual consumers.

  • Involves selling products or services to other businesses

  • Focuses on building relationships with other companies

  • Often involves longer sales cycles and larger deal sizes

  • Examples include selling software to a company for their internal use or providing consulting services to a business

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Q7. What is the right way to motivate a underperforming employee

Ans.

The right way to motivate an underperforming employee is to provide constructive feedback, set clear goals, offer support and resources, and recognize improvements.

  • Provide constructive feedback on areas of improvement

  • Set clear and achievable goals for the employee to work towards

  • Offer support and resources to help the employee succeed

  • Recognize and reward improvements and progress

  • Create a positive and encouraging work environment

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Q8. How many languages you know

Ans.

I am fluent in three languages: English, Spanish, and French.

  • Fluent in English, Spanish, and French

  • Can communicate effectively in multiple languages

  • Experience working with international clients

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