IT Administrator - Technical Support (5-10 yrs)

About the job :

Company Description :

VOIZ is a tele-jobs marketplace that specializes in getting tele-jobs done for small, medium, and large companies on a fully outsourced model.

With 25K active work-from-home agents and over 300 clients served since inception, VOIZ offers opportunities for remote work and collaboration.

Role Description :

This is a contract remote role for an Information Technology Administrator at VOIZ.

The IT Administrator will be responsible for technical support, network and system administration, troubleshooting, and managing information technology systems on a day-to-day basis.

We are seeking a highly skilled and motivated IT Administrator with 5 years/5+ to 10 yrs of experience to join our team.

The successful candidate will be responsible for managing and maintaining our company's IT infrastructure, focusing on server related issues, laptops, desktops, phones, and other IT-related systems.

This role requires a strong technical background, excellent problem-solving skills, and a customer service-oriented approach.

Qualifications :

Education and Experience :

- Bachelor's degree in Information Technology, Computer Science, or a related field.

- Minimum of 3 years of experience in an IT administration role.

Technical Skills :

- Proficient in managing Windows and Mac OS environments.

- Experience with mobile device management (MDM) solutions

- Strong knowledge of networking concepts and technologies (e.g, TCP/IP, DNS, DHCP).

- Familiarity with IT security practices and tools.

- Experience with cloud services and virtualization technologies.

- Languages and Proficiency level : fluent English (No MTI)