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VOIZ Senior Customer Service Associate Interview Questions and Answers

Updated 9 Mar 2024

VOIZ Senior Customer Service Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. About your self
  • Q2. Work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - It is a good environment company for employees. Team members are supportive helps to improve skills. Company’s environment is good for Super Moms & housewives so they can balance their work & home

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Financial Modeling

I applied via LinkedIn and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Assignment 

Working out the strategy and ideas for the assignment

Round 3 - One-on-one 

(2 Questions)

  • Q1. Why do you want to join our company?
  • Q2. What makes you do in a hectic situation where you have to report to your boss but you have missed out on the deadline due to workload and the job isn't done?
Round 4 - HR 

(1 Question)

  • Q1. Negotiation on salary.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be sure you know what you are interviewing for. The role should be clear and research should show it. You have to showcase your past learnings, your growth and your personality and your drive to learn. The best way to ace this is by being candid and honestly answering about your career journey so far.

I applied via Company Website and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. About your self
  • Q2. About your previous company and job profile
  • Q3. How do you relate your previous job profile with the profile you are applying
  • Q4. Any thing extra ordinary you have done in your previous company (s) that has changed your business
  • Ans. 

    Implemented a new customer feedback system that increased customer satisfaction by 20%

    • Implemented a new customer feedback system to gather insights and improve customer experience

    • Analyzed feedback data to identify common issues and areas for improvement

    • Implemented changes based on feedback to address customer concerns and enhance overall satisfaction

    • Trained team members on how to effectively use the new system and inte...

  • Answered by AI
  • Q5. Hobbies and all

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Have proper knowledge about your work experience
Make your CV precis and do adhere to it
Be honest

I applied via Naukri.com and was interviewed before Nov 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Leadership principles, Previous experience, Managerial and logical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Not really tough, easy to crack if prepared

I applied via Recruitment Consultant and was interviewed in Aug 2017. There were 4 interview rounds.

Interview Preparation Tips

Round: Test
Experience: They have conducted reading skills and speaking skills.

Round: Resume Shortlist
Experience: Some miss classified pictures and wrote the description and remarks

General Tips: When I go for the interview at Amazon they have conducted one simple exam before that they were checked my speaking skills and professionalism. After that they called out me your selected please join particular day. And joined and continue with Amazon only, now I have completed one year. I'm feeling happy.
Skills: Communication
Duration: <1 week

I applied via Referral and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about your self
  • Q2. Tell me about insurance
  • Ans. 

    Insurance is a contract between an individual and an insurance company to protect against financial loss.

    • Insurance provides financial protection against unexpected events

    • There are different types of insurance such as health, life, auto, and home insurance

    • Premiums are paid to the insurance company in exchange for coverage

    • Insurance policies have terms and conditions that must be followed to receive benefits

    • Insurance comp...

  • Answered by AI
  • Q3. Types of insurance
  • Ans. 

    Types of insurance include life, health, auto, home, and travel insurance.

    • Life insurance provides financial protection to beneficiaries upon the insured's death.

    • Health insurance covers medical expenses and provides access to healthcare services.

    • Auto insurance protects against financial loss in case of accidents or theft involving a vehicle.

    • Home insurance provides coverage for damages or losses to a house and its conten...

  • Answered by AI
  • Q4. Life insurance benefits sections
  • Q5. Why should we hire you on higher package

Interview Preparation Tips

Interview preparation tips for other job seekers - It's completely online
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I was interviewed in Mar 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. How do gain partnerships revenue
  • Ans. 

    Partnerships revenue can be gained through strategic collaborations, joint ventures, affiliate marketing, and sponsorships.

    • Identify potential partners who align with your target market and business goals

    • Negotiate mutually beneficial agreements that outline revenue sharing terms

    • Leverage each partner's strengths to maximize revenue generation

    • Track and analyze the performance of partnerships to optimize results

    • Explore new...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Tell me abt ur self
  • Q2. Ur education back ground
  • Q3. View and M> view

I applied via Company Website and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. How often are you able to handle tasks without assistance

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and give all information about your achievements or qualifications properly.
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VOIZ Interview FAQs

How many rounds are there in VOIZ Senior Customer Service Associate interview?
VOIZ interview process usually has 1 rounds. The most common rounds in the VOIZ interview process are HR.

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VOIZ Senior Customer Service Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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