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VOIZ Senior Customer Service Associate Interview Questions and Answers

Updated 9 Mar 2024

VOIZ Senior Customer Service Associate Interview Experiences

1 interview found

Senior Customer Service Associate Interview Questions & Answers

user image priyu R

posted on 9 Mar 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. About your self
    • Add your answer
  • Q2. Work experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is a good environment company for employees. Team members are supportive helps to improve skills. Company’s environment is good for Super Moms & housewives so they can balance their work & home

Top trending discussions

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Interview Tips & Stories
2w
a business analyst
Best answer to give to HR on why am I on notice!
Hi, I have recently left my job and on my notice with 20 days pending. While giving interviews, when the HR asks me what's the notice I say it's 30 days (officially 60 days). But since only 20 days are left, is it better to tell them outright that I'm on notice or wait for them to ask? 1 or 2 replies I have thought of if they ask why I am already on notice is - "In my current role I was not able to leverage and improve my current skills optimally and it was detrimental to my career path of working towards Product from Business Analyst. With the decision to change company and since I have given quite a few interviews in the last 1.5 months, I decided to put down my papers in order to mitigate the risk of not getting an offer due to a longer notice period." I would like some reviews or feedback on this or is there a better answer to give so that I don't lose much leverage during the interview process. Thanks! P.S. This is for a job in India.
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Senior Associate Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 7 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. About self introduction
    • Add your answer
  • Q2. Experience in company
    • Add your answer
Round 2 - Aptitude Test 

Multiple choices and explanation

Customer Care Executive Interview Questions & Answers

Cogenthub user image Anonymous

posted on 15 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer
  • Q3. Do you have any experience?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Too easy to crack the interview.

Customer Care Executive Interview Questions & Answers

Cogenthub user image Anonymous

posted on 15 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer
Round 2 - Behavioral 

(1 Question)

  • Q1. Same question were asked by the operation manager.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Too easy to crack the interview.

Customer Service Associate Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 6 May 2021

Interview Questionnaire 

2 Questions

  • Q1. Any questions to check your communication will be thrown at you
    • Add your answer
  • Q2. Be confident while answering
    • Add your answer

Customer Service Associate Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 19 May 2021

Interview Questionnaire 

1 Question

  • Q1. Assessments will be based on communication testing
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak clear and calm.

Customer Service Executive Interview Questions & Answers

BPO+ user image Anonymous

posted on 22 Jul 2021

I appeared for an interview in Jun 2021.

Interview Questionnaire 

5 Questions

  • Q1. What's your daily routine?
    • Add your answer
  • Q2. Tell me about your experience?
    • Add your answer
  • Q3. Speak on any Historical Building.
  • Ans. 

    Taj Mahal - A white marble mausoleum in Agra, India

    • Built by Mughal Emperor Shah Jahan in memory of his wife Mumtaz Mahal

    • Considered as one of the Seven Wonders of the World

    • Construction took over 20 years to complete

    • Inscribed with Quranic verses and intricate floral designs

    • Attracts millions of tourists every year

    • Answered by AI
    Add your answer
  • Q4. Why do you want to join BPO?
    • Add your answer
  • Q5. Difference between Customer support and BPO?
  • Ans. 

    Customer support is a part of BPO which deals with providing assistance to customers regarding products or services.

    • BPO includes a wide range of services like customer support, technical support, sales, etc.

    • Customer support is specifically focused on addressing customer queries and concerns.

    • BPO may involve outsourcing services to other countries for cost-effectiveness.

    • Customer support may be provided through various ch...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are going for BPO interview then you should check MTI Issue and Grammar and be confident during the interview don't be nervous and do communicate properly to HR

Customer Care Executive Interview Questions & Answers

BPO+ user image Anonymous

posted on 22 Aug 2021

I applied via Recruitment Consultant and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About My self,Eduction,past Experience, Expected salary and previous salary
    • Add your answer
  • Q2. When they recruiting offer Letter send to me
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's compatible interview tqs

Customer Service Executive Interview Questions & Answers

Athena BPO user image Anonymous

posted on 29 Apr 2022

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About my self why did want to join
    • Add your answer
  • Q2. Rates of speech and engliss speaking
  • Ans. 

    Rates of speech and English speaking are important for effective communication in customer service.

    • Speaking clearly and at a moderate pace helps customers understand you better

    • Using simple language and avoiding jargon can make communication easier

    • Being aware of cultural differences in language and communication styles is important

    • Active listening and asking clarifying questions can help ensure effective communication

    • Ex...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident don't feel narvous and be positive and answer all question confidently and positively

Sales Executive Interview Questions & Answers

Quess user image Anonymous

posted on 6 Dec 2019

I applied via Walk-in and was interviewed in Jul 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What do you know about our company?
    • View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak clearly,use good eye contact and be confident.
More about working at VOIZ

VOIZ Interview FAQs

How many rounds are there in VOIZ Senior Customer Service Associate interview?
VOIZ interview process usually has 1 rounds. The most common rounds in the VOIZ interview process are HR.

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VOIZ Senior Customer Service Associate Interview Process

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Interview experience

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