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TTEC India Technical Support Representative Interview Questions and Answers
1 interview found
Anit Deb
I applied via Referral and was interviewed in Jul 2021.
5 Interview Rounds
Interview Questions
- Q1. Basic questions like Why do you want to join this sector? Type of questions.
Add Answer
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I applied via Indeed and was interviewed in Aug 2024.
1 Interview Round
Technical Round (2 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. What is your strength View Answers (1)
Selected
I applied via Referral and was interviewed before Apr 2023.
1 Interview Round
Aptitude Test Round
I was given different scenarios where a client was dealing with a software issue, the interviewer would mimic the customer and I had to ask questions to figure out the core issue.Then the second scenario tests, were focused on cases where the issue and solution were apparent but left the customer unhappy as some type of payment on their part needed to be made (e.g. expired insurance), therefore you were tested on how you would appease the customer, while showing understanding of their situation but still maintaining a firm position by explaining clearly the reasoning behind their options. So,the first set of scenarios tested my skills on identifying tech issues, and the second set was about dealing with customers as people, so it tests your soft skills.
3 Interview Rounds
HR Round (1 Question)
- Q1. Tell me about yourself. Add Answer
One-on-one Round
Group Discussion Round
Dwyane Carl Paet
Selected
I applied via Walk-in and was interviewed in Oct 2023.
3 Interview Rounds
Aptitude Test Round
It was quite easy and fast
Group Discussion Round
Nerve wracking because it was a group interview and you must answer without being pressured
One-on-one Round (2 Questions)
- Q1. What is the reason you will leave the company? Add Answer
- Q2. The reason that will make me leave on this company is to pursue my dream which is to be in IT industry, ever since I was a child I dreamed to build or to progra...read more Add Answer
Interview Preparation Tips
I applied via Company Website and was interviewed in Aug 2023.
2 Interview Rounds
Resume Shortlist Round
One-on-one Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Self introduction with manager Add Answer
Customer Service Representative Interview Questions
Etech Global Services
Jay pR
posted on 12 Jan 2023
Selected
I applied via Approached by Company and was interviewed in Dec 2022.
4 Interview Rounds
Resume Shortlist Round
Technical Round (3 Questions)
- Q1. Use of Shortcut keys on keyboard View Answers (1)
- Q2. What is telecommunication View Answers (1)
- Q3. How to handle customer on chat View Answers (1)
HR Round (1 Question)
- Q1. However the same thing Add Answer
One-on-one Round (1 Question)
- Q1. Where are you from why you are not your view Add Answer
Interview Preparation Tips
Skills evaluated in this interview
Customer Service Representative Interview Questions
Sykes Business Services Of India
Anonymous
posted on 1 Sep 2023
Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2023.
4 Interview Rounds
Resume Shortlist Round
One-on-one Round (2 Questions)
- Q1. Basic introduction and JAM Add Answer
- Q2. Depends on individual Add Answer
Case Study Round
Basic case studies of process to test skills
HR Round (1 Question)
- Q1. Focused on individual speaking and hobbies, future goals etx Add Answer
Interview Preparation Tips
2 Interview Rounds
Resume Shortlist Round
One-on-one Round (2 Questions)
- Q1. Tell me about yourself?
Why should we hire you?
Do you know eob? Add Answer
- Q2. What was your last job? Add Answer
Customer Service Representative Interview Questions
iQor Global Services
Anonymous
posted on 14 Feb 2023
Selected
I applied via Referral and was interviewed in Aug 2022.
3 Interview Rounds
Resume Shortlist Round
HR Round (2 Questions)
- Q1. How was your previous company experience? View Answers (2)
- Q2. What were your KPIs in last organisation? View Answers (1)
Client Interview Round (3 Questions)
- Q1. What is your expected salary? View Answers (1)
- Q2. Why should we give you that much salary? View Answers (1)
- Q3. How was your experience with last organisation? View Answers (1)
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TTEC India Technical Support Representative Reviews and Ratings
based on 4 reviews
Rating in categories
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297
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|  ₹2 L/yr - ₹4.5 L/yr |
|
Chat Support Executive
239
salaries
| ₹2.2 L/yr - ₹4.8 L/yr |
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Fraud Prevention Representative
188
salaries
| ₹2.4 L/yr - ₹4.2 L/yr |
|
Customer Service Representative
178
salaries
| ₹1.5 L/yr - ₹5 L/yr |
|
Chat Associate
160
salaries
| ₹2 L/yr - ₹4.2 L/yr |
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