2 TELUS Digital Technical Support Representative Interview Questions & Answers | Complete Prep Guide 2025

TELUS Digital Technical Support Representative Interview Experiences

1 interview found

Technical Support Representative Interview Questions & Answers

Anonymous

posted on 1 Jan 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Technical

(2 Questions)

Q1. Technical questions as how to troubleshoot the system

Add your answer

Q2. What is the process of troubleshooting and what parameters to be keep in mind when troubleshooting a system

Ans.

Troubleshooting process involves identifying, analyzing, and resolving system issues by following a systematic approach.

Identify the problem by gathering information from the user and system logs
Analyze the problem by breaking it down into smaller parts and testing each part
Resolve the problem by implementing a solution and testing it to ensure it works
Keep in mind parameters such as system configuration, user behavior...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Really a nice place to work. I am working with the same.

Skills evaluated in this interview

Top trending discussions

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Interview Tips & Stories

4d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Anonymous

posted on 26 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

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posted on 28 Apr 2021

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TELUS Digital Interview FAQs

How many rounds are there in TELUS Digital Technical Support Representative interview?

TELUS Digital interview process usually has 2 rounds. The most common rounds in the TELUS Digital interview process are Resume Shortlist and Technical.

How to prepare for TELUS Digital Technical Support Representative interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TELUS Digital. The most common topics and skills that interviewers at TELUS Digital expect are Voice Process, Technical Voice Process, Customer Support, Dispatch and International BPO.

What are the top questions asked in TELUS Digital Technical Support Representative interview?

Some of the top questions asked at the TELUS Digital Technical Support Representative interview -

What is the process of troubleshooting and what parameters to be keep in mind w...read more
Technical questions as how to troubleshoot the sys...read more

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TELUS Digital Technical Support Representative Salary

based on 28 salaries

₹3.6 L/yr - ₹6.2 L/yr

29% more than the average Technical Support Representative Salary in India

View more details

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