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TELUS Digital

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3.7

based on 1.2k Reviews

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TELUS Digital Technical Support Representative Interview Questions and Answers

Updated 1 Jan 2023

TELUS Digital Technical Support Representative Interview Experiences

1 interview found

Technical Support Representative Interview Questions & Answers

user image Anonymous

posted on 1 Jan 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Technical questions as how to troubleshoot the system
    • Add your answer
  • Q2. What is the process of troubleshooting and what parameters to be keep in mind when troubleshooting a system
  • Ans. 

    Troubleshooting process involves identifying, analyzing, and resolving system issues by following a systematic approach.

    • Identify the problem by gathering information from the user and system logs

    • Analyze the problem by breaking it down into smaller parts and testing each part

    • Resolve the problem by implementing a solution and testing it to ensure it works

    • Keep in mind parameters such as system configuration, user behavior...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Really a nice place to work. I am working with the same.

Skills evaluated in this interview

Technical Support Representative Jobs at TELUS Digital

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I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you
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Senior Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 24 Mar 2018

I applied via Recruitment Consultant and was interviewed before Mar 2017. There were 5 interview rounds.

Interview Preparation Tips

General Tips: A good company to work for. You will get lots of good things to learn professionally and a huge scope for career development.
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

Senior Associate Interview Questions & Answers

Concentrix Corporation user image Ramanath Gv

posted on 18 Nov 2020

I applied via Referral and was interviewed before Nov 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Very First Question: Tell me About Your self ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - As per my Experience most of the HR's will see candidates communication, stage fear nd confident level if the candidate is fresher and if he is experienced they will see how much hd knows about the previous processes which he did nd never ever share negative thoughts about previous company or mangers. It will be a black spot. Tnx for your time to reading this.

Senior Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 31 Mar 2021

I applied via Recruitment Consultant and was interviewed before Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. I was asked about previous organization.
    • Add your answer
  • Q2. My expectations and ambitions.
    • Add your answer
  • Q3. About myself and family.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview and rounds are really easy! You need to be calm and tension free. Just be confident about your previous work experience! Make sure you're fluent while going through the versant test. Your speaking speed should be slow and gradual so that system can record and recognise! If you're through it nothing can stop you :)

Senior Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 11 Oct 2020

I was interviewed in Apr 2020.

Interview Questionnaire 

2 Questions

  • Q1. Same questions like how do you see yourself down the line 5 years.
    • Add your answer
  • Q2. Hobbies, Giving topic and need to speak for next 2 minutes.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The companies are hiring employees not machines correct. So the person taking interview should have conversation. I agree relating to process it is required but on the other hand some random conversation should also be initiated. And in this random conversation the interviewer should judge the candidate thought process and his ability to judge and go beyond the limits. And also please this is my personal request allow the candidates to ask questions on salary and other benefits because later it happens the candidate is not provided clear details and gets trapped. This create negative impact on the Companies image.

Senior Associate Interview Questions & Answers

Genpact user image Anonymous

posted on 4 May 2019

Interview Questionnaire 

2 Questions

  • Q1. About previous experience.And role of current job
    • View 1 more answer
  • Q2. Telephonic HR interview about salary
    • Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Relevant Experience

Senior Associate Interview Questions & Answers

Tech Mahindra user image

posted on 10 Sep 2020

I applied via Recruitment Consultant and was interviewed before Sep 2019. There were 3 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Tell me about yourself, Why do you want to join our company ?
    • View 1 more answer
  • Q2. I expressed all about myself. I told what am I best at..like I am good at communication skills.. I love to converse with different people from my childhood.. so this voice job profile suits me the best..
    • Add your answer
  • Q3. Why do you think we should select you ONLY for this post ???
    • Add your answer
  • Q4. What are your hobbies ???
    • Add your answer
  • Q5. How quick you can join our company?
    • Add your answer
  • Q6. How much Salary do you expect ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please study about the company's background before you go for the interview, please wear formal clothes, iron them, carry your educational documents in a neat folder and file them properly, drink water before appearing for the interview, keep eye to eye contact, be comfortable while answering the questions asked, keep yourself calm throughout the whole interview process ..

Senior Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 28 Apr 2021

I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1.  About previous experience, why did I leave the job.
    • Add your answer
  • Q2. The exact reasons I have provided along with the experience.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Understand their question, do not give excuss answers which may prolong in other questions.

Senior Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 6 Aug 2021

I applied via Walk-in and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Reagrding education, background, work experience etc
    • Add your answer
  • Q2. Just see the confindace of interviewer, not a languages
    • Add your answer
  • Q3. Langugaes does not impact on production
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask regarding to work experince , see the confidence of interviewer , where he/she can work or not

Senior Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 26 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Jam and previous work experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I went through two rounds of interview and documentation part is a very long process took me nearly a month
More about working at TELUS Digital

TELUS Digital Interview FAQs

How many rounds are there in TELUS Digital Technical Support Representative interview?
TELUS Digital interview process usually has 2 rounds. The most common rounds in the TELUS Digital interview process are Resume Shortlist and Technical.
How to prepare for TELUS Digital Technical Support Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TELUS Digital. The most common topics and skills that interviewers at TELUS Digital expect are Voice Process, Technical Voice Process, Customer Support, Dispatch and International BPO.
What are the top questions asked in TELUS Digital Technical Support Representative interview?

Some of the top questions asked at the TELUS Digital Technical Support Representative interview -

  1. What is the process of troubleshooting and what parameters to be keep in mind w...read more
  2. Technical questions as how to troubleshoot the sys...read more

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TELUS Digital Technical Support Representative Interview Process

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Interview experience

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TELUS Digital Technical Support Representative Salary
based on 29 salaries
₹3.6 L/yr - ₹6.5 L/yr
35% more than the average Technical Support Representative Salary in India
View more details

TELUS Digital Technical Support Representative Reviews and Ratings

based on 6 reviews

3.1/5

Rating in categories

2.1

Skill development

2.8

Work-life balance

2.7

Salary

2.3

Job security

2.3

Company culture

1.8

Promotions

2.5

Work satisfaction

Explore 6 Reviews and Ratings
Technical Support Representative Jobs at TELUS Digital
Telus Digital|| Hiring For Technical Support Representative

Noida,

Delhi/Ncr

0-5 Yrs

₹ 3.25-5 LPA

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