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TELUS Digital Technical Support Representative Interview Questions and Answers

Updated 1 Jan 2023

TELUS Digital Technical Support Representative Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Technical questions as how to troubleshoot the system
  • Q2. What is the process of troubleshooting and what parameters to be keep in mind when troubleshooting a system
  • Ans. 

    Troubleshooting process involves identifying, analyzing, and resolving system issues by following a systematic approach.

    • Identify the problem by gathering information from the user and system logs

    • Analyze the problem by breaking it down into smaller parts and testing each part

    • Resolve the problem by implementing a solution and testing it to ensure it works

    • Keep in mind parameters such as system configuration, user behavior...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Really a nice place to work. I am working with the same.

Skills evaluated in this interview

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. What do you know about company Education and other question Fluent in english is must

Interview Preparation Tips

Round: Test
Experience: Normal typing test and some aptitude question

I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Just a short self introduction and a topic on which we have to speak 2 min with fluent English and proper Grammer.

Interview Preparation Tips

Interview preparation tips for other job seekers - Useless Company who believes in religious Discrimination.

I applied via Naukri.com and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Full introduction
  • Q2. One must have soft & professional skills. Most important thing practical approach.
  • Q3. You need to be very clear and confident about yourself.
  • Q4. Nothing much, just prepare yourself for which profile you are going for interview.

Interview Preparation Tips

Interview preparation tips for other job seekers - Must required-
Soft skills
Professional skills
Practical approach
Confident
Clear view

I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic English grammar and some numerical maths

Round 3 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Last working experience and salary expectations
  • Q3. Willing to night shift
  • Ans. 

    Yes, I am willing to work night shifts.

    • I am comfortable working night shifts and have done so in the past.

    • I understand the importance of being available for work during non-traditional hours.

    • I am willing to adjust my schedule to accommodate night shifts as needed.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good working place for freshers people

I applied via Recruitment Consulltant and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Amadeus what is that

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi please understand Keep supporting yourself

I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was on maths and insurance

Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why should we hire you?
  • Q4. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please provide honest details
Provide crisp and clear information and do not beat around the bush

I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About underwriting

Interview Preparation Tips

Interview preparation tips for other job seekers - Walking

I applied via Referral and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Regarding London market slip.
  • Q2. Sections of that slip and other general info.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and informative about slip.

Interview Questionnaire 

3 Questions

  • Q1. Work experience
  • Q2. Advance excel
  • Q3. Puzzles

TELUS Digital Interview FAQs

How many rounds are there in TELUS Digital Technical Support Representative interview?
TELUS Digital interview process usually has 2 rounds. The most common rounds in the TELUS Digital interview process are Resume Shortlist and Technical.
How to prepare for TELUS Digital Technical Support Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TELUS Digital. The most common topics and skills that interviewers at TELUS Digital expect are Voice Process, Technical Voice Process, Customer Support, Dispatch and International BPO.
What are the top questions asked in TELUS Digital Technical Support Representative interview?

Some of the top questions asked at the TELUS Digital Technical Support Representative interview -

  1. What is the process of troubleshooting and what parameters to be keep in mind w...read more
  2. Technical questions as how to troubleshoot the sys...read more

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TELUS Digital Technical Support Representative Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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TELUS Digital Technical Support Representative Salary
based on 28 salaries
₹3.6 L/yr - ₹6.3 L/yr
30% more than the average Technical Support Representative Salary in India
View more details

TELUS Digital Technical Support Representative Reviews and Ratings

based on 6 reviews

3.1/5

Rating in categories

2.1

Skill development

2.8

Work-life balance

2.7

Salary

2.3

Job security

2.3

Company culture

1.8

Promotions

2.5

Work satisfaction

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