TTEC India BPO Analyst Interview Questions and Answers

They basically check person though process.

Q1. What is copay, Co-insurances?
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Q2. Why you want to join r1rcm?
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Q1. Walk through your project?
Ans. 
Developed a predictive model to forecast sales based on historical data
• Collected and cleaned historical sales data

• Performed exploratory data analysis to identify trends and patterns

• Built and trained a machine learning model using regression techniques

• Evaluated model performance using metrics like RMSE and MAE
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Q2. Behavioral questions?
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Q1. Questions based on Advanced Excel like Vlookup, Index match, sumifs, pivot tables
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Q2. Behavioral questions
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Q1. Salary negotiation
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Q1. What is siem tool explain briefly
Ans. 
SIEM (Security Information and Event Management) tool is a software solution that aggregates and analyzes security data from various sources.
• SIEM tools collect logs and data from network devices, servers, applications, and more.

• They correlate and analyze this data to detect security incidents and threats.

• SIEM tools provide real-time monitoring, alerting, and reporting capabilities.

• Examples of SIEM tools include Splunk,
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Q2. Explain incident reports and alerts
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Incident reports and alerts are tools used to document and communicate incidents or potential issues within an organization.
• Incident reports are detailed accounts of incidents that have occurred, including what happened, when it happened, who was involved, and any relevant details.

• Alerts are notifications that are sent out to relevant parties to inform them of a potential issue or incident that requires attention.

• Both ...read more
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Q1. Ways to define css full forms of xml html css
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CSS - Cascading Style Sheets, XML - Extensible Markup Language, HTML - HyperText Markup Language
• CSS stands for Cascading Style Sheets and is used for styling web pages

• XML stands for Extensible Markup Language and is used for storing and transporting data

• HTML stands for HyperText Markup Language and is used for creating web pages
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Q2. Define color in html display none vs hidden
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In HTML, 'display: none' removes an element from the layout, while 'visibility: hidden' hides the element but still takes up space.
• display: none removes the element from the layout and it will not be visible or take up space

• visibility: hidden hides the element but it still occupies space on the page

• display: none is commonly used to hide elements that should not be visible, while visibility: hidden is used to hide eleme
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Q1. Quality tools, 7Qc tools
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Q2. 7 QC tools, Six sigmas
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Q1. Briefing about current experience
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Q2. Why do you want to join quality
Ans. 
I am passionate about ensuring high quality standards and continuous improvement in processes.
• Passion for maintaining high quality standards

• Interest in continuous improvement in processes

• Enjoy problem-solving and analyzing data

• Desire to contribute to the success of the organization
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Q1. Quality tools and components
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Q2. Six Sigma methods
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Six Sigma is a set of techniques and tools for process improvement, aiming to reduce defects and variation in manufacturing and business processes.
• Six Sigma focuses on improving processes by identifying and removing causes of defects or errors.

• It uses statistical methods to measure and analyze process performance.

• The goal of Six Sigma is to achieve a level of quality where the probability of defects is extremely low.

• Si...read more
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Q1. What is ATA? How can you conduct ATA?
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ATA stands for Acceptance Test Automation. It is a process of automating the testing of software applications to ensure they meet the acceptance criteria.
• ATA involves creating automated test scripts to validate the functionality of the software

• It helps in reducing manual testing efforts and increasing test coverage

• ATA tools like Selenium, HP UFT, and TestComplete can be used to conduct ATA

• Test scripts are executed auto...read more
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Q2. What is calibration? How many type of calibration is there? How can you calculate variance?
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Calibration is the process of comparing measurements of an instrument or device to a known standard to ensure accuracy. There are two types of calibration: internal and external. Variance can be calculated by finding the average of the squared differences between each data point and the mean.
• Calibration is the process of adjusting or determining the accuracy of an instrument or device by comparing its measurements to a...read more
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Q1. Where do u see yr self in x-years?
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Q2. Why do u see a good candidate of this org?etc...
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Q1. DSA in any lang u know linkedlist, queue, trees search algos and time complixcity etc..
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Q2. Genral JS questions
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