TELUS Digital Module Lead Interview Questions and Answers

I have a diverse background in finance and marketing, with a strong educational foundation in business administration.

• Bachelor's degree in Business Administration from XYZ University, focusing on finance and marketing.

• Interned at ABC Corp, where I assisted in market research and data analysis, leading to a 15% increase in customer engagement.

• Worked as a marketing assistant at DEF Ltd., managing social media campaigns t...read more

The number of agents under me varies depending on the project and team size.

• The number of agents can range from a few to several dozen.

• It also depends on the level of responsibility and complexity of the project.

• For example, in my previous project, I had 12 agents under me, while in another project, I had 25.

• I ensure that I have the right number of agents to effectively manage the project and meet the client's expectat...read more

Yes, I am flexible and can work in all shifts to meet team and organizational needs.

• I have experience working night shifts in my previous role, which helped me adapt to different schedules.

• I understand the importance of shift rotation for team dynamics and productivity.

• I am committed to ensuring coverage and support for my team, regardless of the shift.

Yes, I am open to relocating anywhere in India for the right opportunity and to contribute effectively to the team.

• I have previously relocated for work, such as moving from Mumbai to Bangalore for a project.

• I understand the importance of being flexible in a leadership role to meet team and organizational needs.

• Relocating allows me to gain diverse experiences and insights from different regions, enhancing my leadership ...read more

HashMap is a data structure that stores key-value pairs and uses hashing to retrieve values quickly.

• HashMap uses an array of buckets to store key-value pairs

• The hash code of the key is used to determine the index of the bucket

• If multiple keys have the same hash code, they are stored in a linked list within the bucket

• When retrieving a value, the hash code of the key is used to find the bucket and then the linked list is...read more

OOP in Java stands for Object-Oriented Programming which is a programming paradigm based on objects.

• OOP focuses on creating objects that have properties and methods

• Encapsulation, Inheritance, and Polymorphism are the key concepts of OOP

• Java supports OOP through classes and interfaces

• Example: A car can be represented as an object with properties like color, model, and methods like start, stop, and accelerate