Teleperformance Senior MIS Executive Interview Questions and Answers

Q1. What is the MDM table?
Ans. 
MDM table stands for Master Data Management table, which is used to store and manage critical data about an organization's key entities.
• MDM table is used to store and manage master data, which includes information about customers, products, employees, etc.

• It helps in ensuring data consistency and accuracy across different systems and applications.

• MDM tables are often used in data warehousing and business intelligence p...read more
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Q2. Telephone visit CPT codes and guidelines
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Q1. The question is introduction
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Q2. What about last day
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Q1. What do you understand by BPO
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BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
• BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.

• Companies often choose to outsource these tasks to save costs and improve efficiency.

• Popular BPO destinations include India, the Philippines, and Eastern Europe.

• Examples of BPO compani...read more
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Q2. What is the meaning of customer service
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Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.
• Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.

• It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues to ensure customer satisfaction.

• Exam...read more
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Q1. What is the benefits of credit cards
Ans. 
Credit cards offer convenience, rewards, fraud protection, and the ability to build credit.
• Convenience of making purchases without carrying cash

• Earn rewards such as cash back, travel points, or discounts

• Fraud protection with zero liability for unauthorized charges

• Opportunity to build credit history and improve credit score

• Access to additional benefits like purchase protection and extended warranties
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Q2. What is the disadvantage of credit cards
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One disadvantage of credit cards is the potential for overspending and accumulating debt.
• Potential for overspending beyond one's means

• Accumulating high interest debt if not paid off in full each month

• Risk of identity theft and fraud

• Annual fees and other charges can add up over time
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Simple aptitude question which will get it in chrome itself

Q1. Salary discussion
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Q2. Work location discussion
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Q1. Self introduction
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Q2. 2 mins to talk about fav person
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Q1. Tell About Yourself to Candidate
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Q2. Expected Salary for the Fresher
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Q1. Tell me about yourself
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Q2. How did you spend your day
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Grammer,reading,Writiing

Q1. What are your expectations ? Why fo you want to join this company ? Are you comfortable with the rotational shifts ?
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Q1. Good only maximum check ur communication
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Q2. Self introduction must be prepared
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Q3. Choose any topic to speak
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The impact of social media on mental health
• Social media can contribute to feelings of inadequacy and low self-esteem

• Excessive use of social media can lead to anxiety and depression

• Cyberbullying on social media platforms can have serious mental health consequences
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Q1. Speak about neet topic issue
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