Teleperformance Analyst Interview Questions, Process, and Tips for Experienced

In group discussion they ask about self introduction

In second round they conduct assignment

Q1. In 3rd round they give us passage and we need to explain it
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Q2. Passage and paragraphs
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Q3. General topics to explain
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In final round they conduct Aptitude test

Q1. Introduction and about content moderator and Google product
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Q2. Good communication skills
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Aptitude and maths and English

Q1. Tell me something about yourself? Why do you want to switch? (If you're coming from different domain) Why there is a career gap in your profile? (If you have)
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Q1. You will get some questions to mark the probability based questions as per your opinion and logic.
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Q1. What do you understand about the process in which you are applying? What is E-commerce? What are your short & long term goals? Till how long you want work with this company? What are your strengths and wea...read more
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You need to answer 45 questions with in 30 mins of time and you need to need written test.

Q1. Explain your roles and responsibilities in your previous organisation
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Q2. How many types of money laundering, effects of money laundering
Ans. 
Money laundering involves various types and has significant effects on economies and society.
• There are three main types of money laundering: placement, layering, and integration.

• Placement involves introducing illicit funds into the financial system, often through cash deposits or purchases.

• Layering involves complex transactions to obscure the origin of funds, such as multiple transfers between accounts or countries.

• Int...read more
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Q1. What is the meaning PEP, sanction
Ans. 
PEP stands for Politically Exposed Person and sanction refers to penalties or restrictions imposed on individuals or entities.
• PEP refers to individuals who hold prominent public positions and are at a higher risk of involvement in corruption or money laundering.

• Sanctions are penalties or restrictions imposed by governments or international bodies to enforce compliance with laws or policies.

• Sanctions can include financi...read more
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Q2. Stages and effects of AML,OFAC Countries list
Ans. 
AML refers to anti-money laundering and OFAC is a list of countries sanctioned by the US. Both have stages and effects.
• AML (Anti-Money Laundering) refers to the process of detecting and preventing money laundering activities.

• The stages of AML include customer identification, monitoring transactions, and reporting suspicious activities.

• The effects of AML include financial penalties, reputational damage, and legal conseq...read more
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Q1. Phone Screening
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Q2. Tell me about yourself ?
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Business Analytics, English Communication, Versant and Typing speed

Q1. Details about you and your education Background and redirect you to Paragraph reading and explaining , Current affairs knowledge etc
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Few questions related to escalation Engineering process

Q1. What do you know the escalation Engineering process?
Ans. 
Escalation Engineering process involves identifying and resolving critical issues in a timely manner.
• Escalation process is triggered when a critical issue is identified

• The issue is then assigned to a team of experts who work on resolving it

• Regular updates are provided to stakeholders until the issue is resolved

• The process involves prioritizing and managing multiple escalations simultaneously

• Examples include software bu
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Q2. What is the most Google product you use and give the details about the product?
Ans. 
The most used Google product is Google Drive.
• Google Drive is a cloud storage service that allows users to store and share files.

• It offers free storage up to 15GB and paid plans for more storage.

• It also includes Google Docs, Sheets, and Slides for creating and collaborating on documents.

• Google Drive can be accessed on desktop and mobile devices.

• It is a convenient and reliable tool for personal and professional use.
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Q3. Tell me about 5 Google products?
Ans. 
Google Search, Google Maps, Google Drive, Google Photos, Google Translate
• Google Search - search engine for finding information on the internet

• Google Maps - mapping service for directions and location information

• Google Drive - cloud storage and file sharing service

• Google Photos - photo and video storage and sharing service

• Google Translate - language translation service
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Q4. Salary discussion with Team lead mostly, HR not the part of interview.
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