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Tech Mahindra
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I applied via Company Website and was interviewed in Jul 2023. There were 4 interview rounds.
Interview first round assignment
Technical process involves handling customer queries and issues related to products or services through various communication channels.
Handling customer queries through phone calls, emails, or chat support
Providing technical assistance and troubleshooting for products or services
Documenting customer interactions and resolutions
Following company guidelines and protocols for customer support
Escalating complex issues to h
I applied via Naukri.com and was interviewed in Sep 2023. There was 1 interview round.
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, resolving issues, and providing guidance.
It focuses on ensuring customer satisfaction and building positive relationships.
Examples include answering phone calls, responding to emails, and assisting customers in person.
Customer service can also involve ...
I applied via AmbitionBox and was interviewed in Jul 2023. There were 2 interview rounds.
What people are saying about Tech Mahindra
I applied via Company Website and was interviewed in Apr 2023. There were 3 interview rounds.
Screen presenting and system configuration
Tech Mahindra interview questions for designations
I applied via Apna Jobs and was interviewed in May 2022. There were 4 interview rounds.
Get interview-ready with Top Tech Mahindra Interview Questions
I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.
I am a dedicated and experienced Voice Process Executive with strong communication skills and a proven track record of delivering exceptional customer service.
I have worked in the voice process industry for 5 years, handling customer queries and providing solutions.
I am proficient in using various voice process tools and software.
I have consistently achieved high customer satisfaction ratings through my excellent commu...
I selected this company because of its strong reputation in the industry and its commitment to employee growth and development.
The company has a strong reputation in the industry for its high-quality services.
I was impressed by the company's commitment to employee growth and development.
The company offers a supportive and collaborative work environment.
I believe that working for this company will provide me with valuab...
I expected the company salary to be competitive and rotational shifts to be a part of the job.
I anticipated a competitive salary package based on my research about the industry standards and the company's reputation.
Regarding rotational shifts, I understood that working in a voice process executive role would require flexibility in working hours.
I was prepared to adapt to different shifts and understood the importance ...
I can handle a team leader by effectively communicating, providing guidance and support, and promoting a positive work environment.
Establish open lines of communication with the team leader to understand their expectations and goals.
Provide clear instructions and guidelines to the team leader to ensure they understand their responsibilities.
Offer guidance and support to the team leader in handling any challenges or iss...
I selected this BPO voice process in this company because of the excellent growth opportunities and the company's reputation in the industry.
The company has a strong track record of success in the BPO industry.
There are ample growth opportunities within the company.
The voice process aligns with my skills and interests.
The company offers competitive compensation and benefits.
I believe in the company's values and culture
Aptitude is test to solve different situation of different question.
We can face gd what ever the point they give.
I expect to have a good understanding of the company's products and services, as well as the processes involved in the voice process.
I expect to be trained on the company's products and services
I expect to be provided with clear guidelines on the voice process
I expect to have access to relevant information and resources
I expect to be able to communicate effectively with customers
I expect to be able to handle customer q
I applied via AmbitionBox
Company profile and how is the techmahindra
I applied via Company Website and was interviewed in Mar 2022. There were 2 interview rounds.
I am a highly motivated and experienced Voice Process Executive with excellent communication skills.
I have worked in the voice process industry for over 5 years.
I have a strong understanding of customer service and problem-solving.
I am proficient in using various voice process tools and software.
I have consistently achieved and exceeded targets in my previous roles.
I am a team player and enjoy collaborating with collea
I have excellent communication skills, a strong work ethic, and a proven track record in delivering exceptional customer service.
I have extensive experience in the voice process industry, having worked for several reputable companies.
I possess excellent communication skills, both verbal and written, which are essential for a voice process executive role.
I have a strong work ethic and always strive to meet and exceed ta...
The duration of Tech Mahindra Voice Process Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 23 interviews
4 Interview rounds
based on 99 reviews
Rating in categories
Software Engineer
26.4k
salaries
| ₹2 L/yr - ₹9.2 L/yr |
Senior Software Engineer
21.4k
salaries
| ₹5.5 L/yr - ₹23 L/yr |
Technical Lead
11.7k
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| ₹9.5 L/yr - ₹38 L/yr |
Associate Software Engineer
5.4k
salaries
| ₹1.8 L/yr - ₹6 L/yr |
Team Lead
5k
salaries
| ₹5.2 L/yr - ₹17 L/yr |
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