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Tech Mahindra Voice Process Executive Interview Questions, Process, and Tips

Updated 22 Nov 2024

Top Tech Mahindra Voice Process Executive Interview Questions and Answers

View all 11 questions

Tech Mahindra Voice Process Executive Interview Experiences

31 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Interview first round assignment

Round 3 - Technical 

(1 Question)

  • Q1. Tell about technical process
  • Ans. 

    Technical process involves handling customer queries and issues related to products or services through various communication channels.

    • Handling customer queries through phone calls, emails, or chat support

    • Providing technical assistance and troubleshooting for products or services

    • Documenting customer interactions and resolutions

    • Following company guidelines and protocols for customer support

    • Escalating complex issues to h

  • Answered by AI
Round 4 - HR 

(1 Question)

  • Q1. Lets tell about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn skill and get job
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What is your goals?
  • Q2. What do you mean by customer service?
  • Ans. 

    Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

    • It focuses on ensuring customer satisfaction and building positive relationships.

    • Examples include answering phone calls, responding to emails, and assisting customers in person.

    • Customer service can also involve ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Mostly research ta all detalis by the company. And read all interview Questions.

Voice Process Executive Interview Questions Asked at Other Companies

asked in Amazon
Q1. How to solve a problem of customer
asked in Flipkart
Q2. What is customer service? Is the support you offer ur customer be ... read more
asked in Amazon
Q3. When a customer is angery how you handle this time
Q4. What is Bpo and why you choice Bpo?
asked in Wipro
Q5. What is c language? When c language developed
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via AmbitionBox and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me about ur self
  • Q2. How do u define success
  • Q3. Why shouldn't we hire u
  • Q4. How do u adapt to change

Interview Preparation Tips

Interview preparation tips for other job seekers - Iam a fresher in this job, i speaking telugu language in fluently and i manage English language

Voice Process Executive Interview Questions & Answers

user image Dudekula rasool bee

posted on 29 Oct 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Screen presenting and system configuration

Round 3 - HR 

(5 Questions)

  • Q1. Repeated 1st round and takenten interview
  • Q2. Asked about qualification and skills
  • Q3. About graduation
  • Q4. Passing year also asked
  • Q5. Asked about network and wifi connection

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job

Tech Mahindra interview questions for designations

 Voice Process

 (2)

 NON Voice Process

 (7)

 International Voice Process Executive

 (1)

 Semi Voice Process

 (1)

 Voice Process Associate

 (1)

 Voice Process Customer Care Executive

 (2)

 Voice Executive

 (1)

 Non Voice Process Associate

 (11)

I applied via Apna Jobs and was interviewed in May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me something about yourself.
  • Ans. Well you should have knowledge of yourself.
  • Answered Anonymously
  • Q2. How was your last day?
  • Q3. What are your hobbies?
  • Ans. Tell the truth and tell hobbies that you genuinely have if asked you can answer questions related to your hobbies.
  • Answered Anonymously
Round 3 - HR 

(2 Questions)

  • Q1. Tell me about your self?
  • Q2. Why are choosing this company?
  • Ans. Well make them feel that you have always been wanted to join the industry or company you are giving interview for.
  • Answered Anonymously
Round 4 - Client Interview 

(1 Question)

  • Q1. Speak on any topic for 2 min.
  • Ans. Well I choose to speak on my hometown but you can choose whatever you want.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - I would say just be confident that's all that matters and choose answers carefully or always choose topics that you have full knowledge of or you can answer confidently if question are asked from same topic that you have chosen. Other than that research about the position you are giving interview for and research everything about company you are working for.

Get interview-ready with Top Tech Mahindra Interview Questions

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated and experienced Voice Process Executive with strong communication skills and a proven track record of delivering exceptional customer service.

    • I have worked in the voice process industry for 5 years, handling customer queries and providing solutions.

    • I am proficient in using various voice process tools and software.

    • I have consistently achieved high customer satisfaction ratings through my excellent commu...

  • Answered by AI
  • Q2. Why did u select this company?
  • Ans. 

    I selected this company because of its strong reputation in the industry and its commitment to employee growth and development.

    • The company has a strong reputation in the industry for its high-quality services.

    • I was impressed by the company's commitment to employee growth and development.

    • The company offers a supportive and collaborative work environment.

    • I believe that working for this company will provide me with valuab...

  • Answered by AI
  • Q3. How did u expect this company salary nd rotationla shifts?
  • Ans. 

    I expected the company salary to be competitive and rotational shifts to be a part of the job.

    • I anticipated a competitive salary package based on my research about the industry standards and the company's reputation.

    • Regarding rotational shifts, I understood that working in a voice process executive role would require flexibility in working hours.

    • I was prepared to adapt to different shifts and understood the importance ...

  • Answered by AI
  • Q4. If I'll give u a team leader how can u handil this?
  • Ans. 

    I can handle a team leader by effectively communicating, providing guidance and support, and promoting a positive work environment.

    • Establish open lines of communication with the team leader to understand their expectations and goals.

    • Provide clear instructions and guidelines to the team leader to ensure they understand their responsibilities.

    • Offer guidance and support to the team leader in handling any challenges or iss...

  • Answered by AI
  • Q5. Why did u select this bpo voice process in this company?
  • Ans. 

    I selected this BPO voice process in this company because of the excellent growth opportunities and the company's reputation in the industry.

    • The company has a strong track record of success in the BPO industry.

    • There are ample growth opportunities within the company.

    • The voice process aligns with my skills and interests.

    • The company offers competitive compensation and benefits.

    • I believe in the company's values and culture

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Present days no 1 can get any job soo don't neglect your feature nd improve your skills nd reach your goals tq.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Why should we hire you in Tech Mahindra?
  • Ans. Tech Mahindra offers a great work environment as per the review of more than employees.the Tech firm offers a learning + earning environment ensuring the wellbeing of the employees.the colleagues at Tech firm can motivate you to give your best and ensure that all the major aspects are well covered.
  • Answered by Syed Sohail
Round 3 - HR 

(2 Questions)

  • Q1. Why should we hire you?
  • Q2. Who is the HR of Tech Mahindra?
  • Ans. Rajeev Narang global head HR(BSG) Tech Mahindra Ltd.
  • Answered by Syed Sohail

Interview Preparation Tips

Interview preparation tips for other job seekers - Work life balance at Tech Mahindra is pretty good.you're never overloaded work.pay and benefits at Tech Mahindra are moderate in terms of job security at Tech Mahindra,i think it is a good company to work with.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - Aptitude Test 

Aptitude is test to solve different situation of different question.

Round 3 - Group Discussion 

We can face gd what ever the point they give.

Round 4 - HR 

(4 Questions)

  • Q1. Why are you looking for a change?
  • Q2. What are your salary expectations?
  • Q3. Tell me about yourself.
  • Q4. Expectations of our knowledge
  • Ans. 

    I expect to have a good understanding of the company's products and services, as well as the processes involved in the voice process.

    • I expect to be trained on the company's products and services

    • I expect to be provided with clear guidelines on the voice process

    • I expect to have access to relevant information and resources

    • I expect to be able to communicate effectively with customers

    • I expect to be able to handle customer q

  • Answered by AI
Round 5 - Technical 

(2 Questions)

  • Q1. Tell me About your self
  • Q2. What do you do before there

Interview Preparation Tips

Interview preparation tips for other job seekers - Dare to interview. Don't hesitate

I applied via AmbitionBox

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Avoid using too much corporate jargon in your CV. Sometimes keeping things simple will get your job done.
View all tips
Round 2 - Aptitude Test 

Company profile and how is the techmahindra

Round 3 - HR 

(1 Question)

  • Q1. My profile and your goal what is this techmahindra

Interview Preparation Tips

Interview preparation tips for other job seekers - Company knowledge very importented. Good communication skills

I applied via Company Website and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Name your CV properly while saving it. It is highly likely that the recruiter won't even open your CV if you name it casually.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a highly motivated and experienced Voice Process Executive with excellent communication skills.

    • I have worked in the voice process industry for over 5 years.

    • I have a strong understanding of customer service and problem-solving.

    • I am proficient in using various voice process tools and software.

    • I have consistently achieved and exceeded targets in my previous roles.

    • I am a team player and enjoy collaborating with collea

  • Answered by AI
  • Q2. Why should hire you for our company
  • Ans. 

    I have excellent communication skills, a strong work ethic, and a proven track record in delivering exceptional customer service.

    • I have extensive experience in the voice process industry, having worked for several reputable companies.

    • I possess excellent communication skills, both verbal and written, which are essential for a voice process executive role.

    • I have a strong work ethic and always strive to meet and exceed ta...

  • Answered by AI
  • Q3. I have learnt from your company little more thing grab this opportunity better for me and company work with tata is most popular and such as big achiever company so may I like to work this company

Interview Preparation Tips

Interview preparation tips for other job seekers - Give positive response
Represent with good personality
Speak in comfortable language

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Voice Process Executive interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, Resume Shortlist and Aptitude Test.
How to prepare for Tech Mahindra Voice Process Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are International Voice Process, Customer Service, voice process, customer support and customer care.
What are the top questions asked in Tech Mahindra Voice Process Executive interview?

Some of the top questions asked at the Tech Mahindra Voice Process Executive interview -

  1. To u speak influent in engl...read more
  2. R u came in time in company timings....read more
  3. How many languages you can spe...read more
How long is the Tech Mahindra Voice Process Executive interview process?

The duration of Tech Mahindra Voice Process Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Tech Mahindra Voice Process Executive Interview Process

based on 23 interviews

4 Interview rounds

  • Resume Shortlist Round
  • Aptitude Test Round
  • HR Round - 1
  • HR Round - 2
View more
Tech Mahindra Voice Process Executive Salary
based on 103 salaries
₹1.1 L/yr - ₹4.7 L/yr
11% less than the average Voice Process Executive Salary in India
View more details

Tech Mahindra Voice Process Executive Reviews and Ratings

based on 99 reviews

4.1/5

Rating in categories

4.2

Skill development

4.2

Work-life balance

4.1

Salary

4.2

Job security

4.2

Company culture

4.0

Promotions

4.2

Work satisfaction

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