Tech Mahindra
10+ AtkinsRealis Interview Questions and Answers
Q1. To u speak influent in english
Yes, I speak fluent English.
I have excellent command over the English language.
I am fluent in both spoken and written English.
I have experience communicating in English in professional settings.
I can effectively understand and convey information in English.
I have received positive feedback on my English language skills.
Q2. R u came in time in company timings....
Yes, I always come on time for company timings.
I understand the importance of punctuality and always make sure to arrive on time.
I plan my commute accordingly to avoid any delays or traffic.
I prioritize my work and schedule to ensure that I can arrive on time.
I have never been late for work and have always maintained a good attendance record.
Q3. How many languages you can speak?
I can speak three languages fluently: English, Spanish, and French.
Fluent in English, Spanish, and French
Can communicate effectively in all three languages
Have experience using all three languages in professional settings
Q4. What are the best practices for maintaining a healthy work-life balance
Maintaining a healthy work-life balance involves setting boundaries, prioritizing self-care, and practicing time management.
Set boundaries between work and personal life to avoid burnout
Prioritize self-care activities such as exercise, hobbies, and relaxation
Practice effective time management techniques to ensure tasks are completed efficiently
Communicate openly with colleagues and supervisors about workload and expectations
Take regular breaks during the workday to prevent fa...read more
Q5. What do you mean by customer service?
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, resolving issues, and providing guidance.
It focuses on ensuring customer satisfaction and building positive relationships.
Examples include answering phone calls, responding to emails, and assisting customers in person.
Customer service can also involve handling complaints, processing returns, and offering prod...read more
Q6. What are some effective strategies for time management
Effective time management strategies include prioritizing tasks, setting goals, creating a schedule, minimizing distractions, and taking breaks.
Prioritize tasks based on importance and deadlines
Set specific, achievable goals for each day
Create a daily or weekly schedule to allocate time for each task
Minimize distractions such as phone notifications or social media
Take short breaks to rest and recharge throughout the day
Q7. How can I create a budget and stick to it
Creating a budget involves setting financial goals, tracking expenses, and making adjustments as needed to stay on track.
Start by determining your income and fixed expenses
Set financial goals and allocate funds accordingly
Track your expenses regularly to ensure you are staying within budget
Make adjustments as needed to account for unexpected expenses or changes in income
Consider using budgeting tools or apps to help you stay organized and on track
Q8. What are the benefits of a balanced diet
A balanced diet provides essential nutrients, promotes overall health, helps maintain a healthy weight, and reduces the risk of chronic diseases.
Provides essential nutrients such as vitamins, minerals, protein, carbohydrates, and fats
Promotes overall health by supporting proper growth and development
Helps maintain a healthy weight by providing the right amount of calories
Reduces the risk of chronic diseases like heart disease, diabetes, and certain cancers
Q9. Expectations of our knowledge
I expect to have a good understanding of the company's products and services, as well as the processes involved in the voice process.
I expect to be trained on the company's products and services
I expect to be provided with clear guidelines on the voice process
I expect to have access to relevant information and resources
I expect to be able to communicate effectively with customers
I expect to be able to handle customer queries and complaints efficiently
Q10. Tell about technical process
Technical process involves handling customer queries and issues related to products or services through various communication channels.
Handling customer queries through phone calls, emails, or chat support
Providing technical assistance and troubleshooting for products or services
Documenting customer interactions and resolutions
Following company guidelines and protocols for customer support
Escalating complex issues to higher levels of support if necessary
Q11. What is ur weekness
My weakness is that I tend to be overly critical of my own work, which can sometimes lead to self-doubt.
I have a tendency to overanalyze my work and seek perfection
I can be too hard on myself when things don't go as planned
I am working on improving my self-confidence and learning to accept constructive criticism
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