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Tech Mahindra Technical Support Interview Questions and Answers

Updated 30 Nov 2024

Tech Mahindra Technical Support Interview Experiences

6 interviews found

Technical Support Interview Questions & Answers

user image Jyotsnarani Tudu

posted on 7 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Campus Placement

Interview Preparation Tips

Topics to prepare for Tech Mahindra Technical Support interview:
  • Women empowerment
  • Technical Skills
  • Global crisis
  • General knowledge
  • Professional Activities
  • Communication Skills
Interview preparation tips for other job seekers - Don't be too oversmart during the interview, answer the questions politely and make sure the given answer is correct. Behaves like professional and don't do anything stupid. Make an ey contact with the interviewer during answering the questions, etc.

Technical Support Interview Questions & Answers

user image Sangeeta Patra

posted on 24 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Technical Support Interview Questions Asked at Other Companies

Q1. What is SMTP and define the use?
Q2. customer service mean to you ?
asked in Hathway
Q3. Osi layer and how to packet send
asked in Movate
Q4. What is TCP 3 way handshake
asked in CommVault
Q5. How backup process goes?
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2023. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - I would like to advise Job seekers to prepare well with resume and be confident :)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Dec 2022. There were 4 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - almost got it but made a mistakes. will try next time.

Tech Mahindra interview questions for designations

 Technical Support Associate

 (39)

 Technical Support Engineer

 (32)

 Technical Support Executive

 (11)

 Technical Support Manager

 (1)

 Technical Support Analyst

 (1)

 Senior Technical Support

 (2)

 Technical Support Expert

 (1)

 Technical Support Agent

 (1)

I applied via Walk-in and was interviewed before Apr 2021. There were 4 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good to go with the job. Asked good questions, easy to communicate.

I appeared for an interview in Apr 2017.

Interview Preparation Tips

Round: Group Discussion
Duration: 30 minutes

Skills: Technical Skills
College Name: Ramanujan college

Technical Support Jobs at Tech Mahindra

View all

Interview questions from similar companies

I applied via Walk-in and was interviewed before Oct 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about recently watched movie my name strength weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Difficulty in rounds
criteria
salary

I appeared for an interview before Sep 2016.

Interview Questionnaire 

1 Question

  • Q1. Why should I hire you ?
  • Ans. 

    I have a strong technical background, excellent problem-solving skills, and a passion for helping customers.

    • I have a degree in Computer Science and several years of experience in technical support roles.

    • I am skilled in troubleshooting hardware and software issues, and have a proven track record of resolving complex technical problems.

    • I have excellent communication skills and a customer-focused approach, ensuring that I...

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Attended the interview through a recruitment firm
Tips: Na

Round: Group Discussion
Experience: Discussion was about GK topics
Tips: Na
Duration: 1 hour 15 minutes

Round: Test
Experience: Questions on GK, reasoning, English grammar, science
Tips: Na
Duration: 1 hour
Total Questions: 100

Round: HR Interview
Experience: I was able to impress the HR to answer all the questions asked
Tips: Na

I appeared for an interview before Sep 2016.

Interview Questionnaire 

2 Questions

  • Q1. About myself & hold on English speaking
  • Q2. Where you find yourself after 5 years in this company
  • Ans. 

    In 5 years, I see myself as a senior technical support specialist leading a team of dedicated professionals.

    • Continuing to enhance my technical skills and knowledge through training and certifications

    • Taking on more responsibilities and leadership roles within the team

    • Mentoring and training new team members

    • Contributing to the development and improvement of support processes and procedures

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: Its was a casual round where my resume was checked & i was asked few question on then our country growth & why i wanted to join Infosys, wherein they also checked my slang and how well i was speaking English language.
Tips: Always carry Confidence & Smile.

Round: Group Discussion
Experience: We in group of 20 members, were put a question by Interviewer about what is required Hard or Smart work on floor, everyone gave their suggestion & when it was my turn I replied saying.

Both are required based on situation in query or issue 'Smartness' required & if assume need meet Target 'Hard work'

Tips: Presences of mind required.
Duration: 1 hour

Round: Technical + HR Interview
Experience: This as i remember was my final round and was asked this question.

And my reply.
Dear Sir, i am just seeing off today, if i get selected then i am going to plan for tomorrow, then when comes tomorrow i will plan for day after, i walk step by step.
Tips: Don't try to be over smart, just reply to point.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good service, thank you for this type service. This is wonderful platform for job search person
Contribute & help others!
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Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Technical Support interview?
Tech Mahindra interview process usually has 3-4 rounds. The most common rounds in the Tech Mahindra interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Tech Mahindra Technical Support interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Technical Support, international bpo, International Voice Process, Customer Service and Troubleshooting.
What are the top questions asked in Tech Mahindra Technical Support interview?

Some of the top questions asked at the Tech Mahindra Technical Support interview -

  1. customer service mean to yo...read more
  2. HR round is the final round where they might ask you about your expectations, d...read more
  3. Telephonic round by cli...read more

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Overview

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Tech Mahindra Technical Support Interview Process

based on 7 interviews

1 Interview rounds

  • HR Round
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Tech Mahindra Technical Support Salary
based on 166 salaries
₹0.8 L/yr - ₹6.5 L/yr
At par with the average Technical Support Salary in India
View more details

Tech Mahindra Technical Support Reviews and Ratings

based on 23 reviews

3.5/5

Rating in categories

3.4

Skill development

3.4

Work-life balance

3.5

Salary

3.3

Job security

3.4

Company culture

2.9

Promotions

3.4

Work satisfaction

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